Top Van Rental Agency in Chico
Budget Car Rental
2267 Esplanade, Chico, CA 95926, United States
I called the night before, May 19, to Budget Rental to reserve a car for Saturday. I got a vehicle reserved and called the next morning an confirmed my reservation. I got to the agency about 35 minutes early.The woman at the window (she appeared to be originally from India or Pakistan) was surly as I asked politely to check if my vehicle would be ready. She said there was no reservation. I showed her two calls on my phone that matched her number. Now I was in distress because I needed the car I had reserved. She was mean and angry and rude and dug in her heals. A man with a turban appeared--a much nicer person and told her I had a reservation. She then said, O.K., you need a credit card. I pulled out my license and my debit card, both up to date. Now she had me, a wicked smile coming across her face and started telling me I would need utility bills etc. No one had said anything about another credit card. I have them but I often do not carry them because I do not need them and dont want to lose them. The woman was angry and she decided to take it out on me long before it was known that I did not have a second card. She could have accommodated me and found a way. Now I became extremely late for the meeting I had to attend. The disrespect and meanness of this person; the cold lack of humanity will keep me from ever using their service again. I recommend avoiding that place. People like her should not work in service industries. Shes be better off working away from people.Will
Truck Rental at U-Haul
600 Country Dr, Chico, CA 95928, United States
U-Haul Truck Rental ChicoOffers courteous service. within actively fashion. Equipment, tools,Trucks, Trailers, et al u-Haul is The Best in their business.
U-Haul Moving & Storage of Chico
600 Country Dr, Chico, CA 95928, United States
My daughter rented a truck from Chico Uhaul this past weekend so that she could move. While we were standing in line waiting to be helped the customer in front of us and the older man behind the counter started laughing at and making fun of us because we were wearing masks. I have an elderly immuno compromised mother and havent been able to see her in over 3 months. So we do our part in maybe having this shelter in place come to an end sooner. If we had been able to find another rental place we would have left. But we were stuck with no options. When he was done with that customer he asked if he could help us but we told him we would wait for for someone else to help us. Someone who was more respectful. The young man who helped us very nice although he wasnt wearing a mask either. No one in the store was! Needless to say if this is how uhaul treats their customers, I will never come back.
Top other services in Chico:
Jeff Fowler Insurance Services, Inc.
426 Broadway St #205, Chico, CA 95928, United States
Jeff Fowler is extremely responsive to his clients. Whenever I e-mail or call his office, he is very quick in responding and providing all the important and necessary information. He goes out of his way to make sure everything is ok with me and my family and that our needs are met. He is very professional, but friendly and helpful. He is knowledgeable and well connected. He can quickly and easily set me up with any competitive service I need for a situation Im experiencing. The topic of insurance coverage can be complicated and daunting, but Jeff breaks it down into easily understandable tidbits. He makes sure Im taking advantage of all the cost-saving opportunities available to me...every time!
CHICO CAR CARE
1369 E 9th St, Chico, CA 95928, United States
I first took my 08 Prius to Chico Car Care about a year ago to get a check engine light looked at. We had it scanned at Autozone and after looking up the code it appeared the coolant pump was toast and needed to be repaired. We had the car towed in to Chico and Dan and the crew diagnosed the car as having a “bad computer” and it would be over $1k to replace. I told Jonathan that we ran the code and it definitely was something to do with the inverted coolant pump, but he assured me they had a high tech scanner that picked up on things other scanners did not.$1k later and we got our car back. All was good until 70 miles down the road, we were hit with the SAME exact code. We had the car towed back into Chico to be dropped off at the shop and canceled our road trip plans. Sure enough what was the repair? The inverted coolant pump. Dan agreed to have us just pay for the part and he'd eat the labor cost. That is the only reason I am giving them 2 stars instead of 1.I recently gave them a try with some regular maintenance (brake fluid change, oil change, transaxle service, filter changes) and sure enough on our next trip the tire pressure sensor goes off on the dash. I swung by the shop and Dan told me that there is no way they damaged the sensor (which I find a bit hard to believe given the sensors are very new). I also asked Dan for the inspection paperwork along with repair schedule and never received it, leading me to believe it was probably never done.These guys seem great and I'm sure that they used to be decent - but their quality of work has gone downhill and when you are spending so much money, I'd expect the service to be much better.Update on 12/14/21 - Dan reached out to me and sent over the inspection paperwork as well as help with resolving the sensor issue.
Fix Auto Chico
275 E Park Ave, Chico, CA 95928, United States
We have taken our vehicle to Fix Auto Chico twice now and both times have been less than phenomenal. The first time was for a bumper replacement, and while their quality of work was acceptable, they were exceedingly late on their time estimate and well over their monetary estimate. They wrote down our contact info wrong and failed to keep us informed on the status of the car and when it was ready, not to mention an attempt to collect holding fees for the vehicle. This being a nuisance and not a real issue, we brought the car back when we were hit a second time. This time was the culmination of everything bad of the prior experience made worse. We ensured they had our correct contact information and handed the car off for repairs. To their credit, they repaired the vehicle in the time they estimated and at budget. We received the car back and found they had left paint transfer on the vehicle. Due to this being a sub-par repair job, we brought the vehicle back. Without issue, they took the paint transfer off, but had damaged our tail light in the process (and failed to fix it). We, at this point, are exceedingly frustrated at their lack of professional quality. We take it back a third time to discuss the light. The gentleman was fairly understanding and said he would have to order another light and will give us a call within a week to have us bring the car back in to replace it. It is at this point that Fix Auto has fully lost our business. We will not be bringing our vehicles back to them. The reason for this review, however, is that when we called more than a week later to get an update on the light, we find that this gentleman has not communicated with anybody about the status of our vehicle, he (as far as we currently know) has not ordered the light. I am appalled at the waste of time they have bestowed upon us, and I hope that this review can help others avoid our troubles and Fix Auto to fix themselves.
Wittmeier Auto Center Service Department
2288 Forest Ave, Chico, CA 95928, United States
Terrible treatment, deception, outright lying by several sales people they use to gain up on you even though this is the 4th or 5th car we bought from them with several trade-ins. Their goal is to promise a fair and good deal then nibble away until they rip you off. Costcos car buying program got involved to basically audit Wittmeier on this whole ordeal which was a lease on a new 2013 CRV-AWD the first lease we ever did. We had to go back in several times, long trips through the mountains to Chico each time from where we live, actually three different contracts were re-written by them and Honda Financial Services which are just as screwed up as Wittmeier. One staff member today, Atkins is his last name, in lease financing signing, was apologetic and sincere about their screws ups over the past month and this appears to be over because Costco came down on them about this and more details too much to go into and it still tracking the entire transaction. One other staff member at Wittmeier who we wont name was immature, sarcastic and intimidating by saying to me today that he would siphon the gas out of our new vehicle if we had of put his name in the complaint I filed here earlier today; maybe it will show up later but so far it seems to be conveniently missing. There are services that can remove negative comments or they might be able to do that theirself at Wittmeier Honda. There were two similar negative comments like mine, one six months old, the other one year old, with no positive comments. I dont claim to be a computer genius but normally a comment would have posted by now; will see what happens with this one. The employee there knows who he is, the finance lease guy who heard it in front of him today on January 25, 2013 was right there and heard it too, so it will be up to Wittmeier to figure out along with Costco if they want to give him some remedial training on the value of customers, being honest, not being part of a multiple sales team and management scheme group that conveniently downgrade the deal till they get what they want, namely much more than they promise verbally. A verbal contract is binding when it is presented in written form in a confusing and constantly re-written problematic form which they fully admit that they did. It comes across as just another clever tactic to wear you down. Wouldnt buy there again or refer anyone there unless they go way out of their way to knock the nonsense and cheating on actual costs; doubt if they are smart enough to do that, they will no doubt fail even though they obviously think they are invincible which is what other similar big companies that have come and gone over the history of America. Honda Financial was just as big of trouble makers as Wittmeier was which was a big shock after contacting them especially considering we have bought so many Hondas and even a couple of Fords and done three trade-ins with them. Honesty and fairness would keep them busy, solvent and highly profitable, the games and outright lies, bait and switch tactics and wearing you down over a month of game playing is just plain stupid. Watch out for these jokers; hopefully they will wise up and get their act together.