Top Van Rental Agency in Sunnyvale
Enterprise Truck Rental
815 E El Camino Real, Sunnyvale, CA 94087, United States
Best truck rental facility in the South Bay. Laura and Dani were very professional and nice. The trucks are brand new and very clean! They even include a individual Clorox wipe in the cup holder. Will definitely choose enterprise for all my business truck needs in the future. Big Mooney's trucking has a new favorite rental provider.
U-Haul of Sunnyvale
939 E El Camino Real, Sunnyvale, CA 94086, United States
Upon returning rental vehicle, I was two hours late, which I called and let them know i was going to be late, they said no problem, when I returned the vehicle, I was told I eas going to be charged snother whole additional day. But when I received my receipt, the cost breakdown read something completely different than what I was shown the day begore when I picked ip the rental. $19.95 / day rental fee with miliage at $1.09 /mile was what I signed up for. $75.00 / day with $.59 / mile, enviromental fees, taxes, gas, is what I ended up paying for. Two days rental fee should have been $39.90, not $75 for one day. The manager said i would be vharged an additional day for being two hours late upon returning vehicle. He never ssid that when I called to let them know I was going to be late. And then, he did not even charge me for the two days, he charged me for 1 day at an inflated price. I dhould have been able to keep the vehicle another day if I was payjng for an additional day. I dont understsnd where or why I was charged $75 for one day with gas and tax and other charges. I ended up shelling out $100 for a one day rental that was $19.95 per day, for an in town move. Bad communication on the managers part, he dosent care about customers, and it shows. Ripoff!
Top other services in Sunnyvale:
Caliber Collision
904 E Arques Ave, Sunnyvale, CA 94085, United States
Back in August we brought in our Nissan Murano to FCC. The involved repair job took 3 weeks and the service was seamless and smooth. Thats very important during every car repair situation, as its always stressful for car owners.We had an incident where our car incurred some body damage. Nissan Sunnyvale referred us to FCC, so the tow truck driver took us here.After we called our insurance State Farm, they told us that the other 2 FCC locations were on their certified body shop list, but this FCC was not (yet). This location is their newest shop. Even though they are not State Farm certified, State Farm could cover if the shop quotes and meets the insurance adjusters estimate.Throughout the whole process, FCC kept us informed of the State Farm quote process, and were able to keep the repairs within the State Farm estimate, even with a couple of minor adjustments for additional required work throughout the job.At the end everything was fixed smoothly, with very smooth service from State Farm as well without any issues incurred on our side.Danny at FCC was very helpful from FCC and made the experience very calm and the estimates very clear so everything was understood, and all payments were clear between State Farm, FCC, and us.A great experience for us, even though you never look forward to going to an auto body shop.
Lowes Home Improvement
811 E Arques Ave, Sunnyvale, CA 94085, United States
The other day I was at this store shopping for tools, I stood in the tool area for an hour looking and waiting for assistance and when I finally got someones attention, who actually stopped, they acted like they were annoyed and that I was bothering them. They then said Id have to wait for the person responsible for that area to help me. Once that individual arrived, I explained what I wanted and it took 20 more min for that person to come back to me with what I had asked for. Meanwhile, another lady who was upset with the service she was receiving started walking around the store looking for someone to help her and she returned saying the guy who was helping me was sitting behind a counter chatting with his co-workers.I just moved to this area and so I just started becoming a customer of this Lowes location and just about every visit is the same....extremally poor customer service! Beyond Bad!LATER IN THE WEEK: Today (SAT) I was having materials delivered and I made a special trip to make sure I was available within the 4 hour window, which of course they were delivered in the fourth hour, (delivery guy was great) and when my order arrived I had the critical things I needed missing. They were critical because the only reason I choose delivery was because of the size of these particular items.I tried calling the store several times to help correct the issue with the missing items and was hung up on and when I tried calling back no one answered. I then called the 1-800 number and the service rep there was very nice and helpful but unfortunately the answer I received was that I would be contacted by someone at the store.UPDATE: I was never contacted by the store within 24 hrs as I was told and I have spent the last hour, not exaggerating, just to get someone to take my call. I have been hung up on, transferred and ignored. In addition I have found out that not only were items not delivered but some items that were delivered were documented as not delivered. Just a total mess for a simple everyday transaction.Meanwhile during my hold time I have been texting with a Home Depot about a receipt I lost and they were easy, happy to assist and able to provide me with what I requested.As I was typing I was just hung up on again.I will be canceling my business account today and will never return.UPDATE #2: I finally got ahold of someone and as I was giving her my information I was hung up on again. I called back and after 15+ min someone else answered and started asking me the same info as before. I was explaining to this person that I just went through this after working on getting someone to take my call for over an hour and she said people move around. I told her that I didnt appreciate the way she was speaking with me and she said she was putting me back on hold and she did. A few min later I received a call from a nice gentleman, Javier, and he was apologetic and is saying he will take care of my issues. We will see.UPDATE #3: Javier never called back and never helped resolve my issue. I had resorted back to calling the 1-800 number again and they said there was no record of my first call and explained to me once again that someone from the store would follow up within 24 hours. Never received a call! I also saw that there was a response below to my review and not only have I been calling this number for help but they could have also called me to resolve but posting their comment was as about as far as I believe they cared to go to resolve my issue. Once again, well below par.UPDATE #4: Still havent received all of my items that were to be delivered 3 weeks ago.