Top Equipment Rental Agency in Fullerton
Tool & Truck Rental Center at The Home Depot
625 S Placentia Ave, Fullerton, CA 92831, United States
Worst ever experience at a Home Depot.Tool rental guy, Ivan doesnt know about customer service. Hes negative approach. Makes call the manager. Sandy or sally I dont know she was never truly helpfulAnd she took my report. Then I came back to apologize to Ivan, an he didnt accept my apology. What a crazy world, he provided me a bad service, and on top of that I say sorry and he said I dont accept your apology.
Pure Effect Inc
601 W Valencia Dr, Fullerton, CA 92832, United States
Top notch service! Excellent equipment!
Top other services in Fullerton:
Fullerton Ford
700 W Commonwealth Ave, Fullerton, CA 92832, United States
The service team is courteous and helpful(Arthur is very helpful and has always treated me great), but the operations and flow of the dealership service make the customer experience terrible.First, they overbook appointments constantly and the service team has no idea if you have an appointment or not. The service team has to check everyone in (other dealers have a person doing this as their sole job which is nice) and so you can have an appointment, show up on time but not be greeted or start your service for 20-30 minutes because the service team is impacted. And the service team never has the notes I gave when I made the appointment.Second, they only keep one porter on the weekends - their busiest time. Once you have paid for your car service, you can be waiting for 30-45 minutes while the porter is driving the shuttle/washing cars before you get your car. With how busy they are, or at least claim to be, I cannot believe they can only afford one porter on the weekends. You have to beg to get your car washed, I know that is complimentary but for the prices you pay to get your car serviced it should be a standard.Third and the only complaint I have about the actual service team, is that no one ever goes over my service with me after it is finished. They call and tell you it is ready and they will answer questions for you over the phone there, but you better have exact questions locked and ready. When you go to pick up/pay for your car, you are sent to the cashier immediately. You can wait for your service personnel to free up and speak with you, but again, they are always heavily impacted.My point is, to make the customer experience better they should expand the service team a little and figure out the appointments so customers who make an appointment get first priority (the whole reason I make an appointment). At the very least, hire a person to check-in cars so the service team can focus a little more on the customers.If the dealership was not so close to my house I would find another service option. Sadly, they are better than Ken Grody and therefore the option I choose to get my car serviced.
Crash Champions Collision Repair
555 S Euclid St, Fullerton, CA 92832, United States
Horrible experience working with this company. Multiple inconsistencies here at this shop deeming them untrustworthy and unreliable. My vehicles miles were rolled back from 91,543 to a lower mileage ( they blamed this on it being an old vehicle), on the day my vehicle was “ready for pick up” the windshield was not glued properly (told me they were doing me a favor for taking in my car given they don't make OEM parts anymore) and wasn't turning on along with a leak. The second time it was “ready” air was seeping into the vehicle from the windshield (they didn't check if it was on properly TWICE), headlights weren't working, and my roof rack was missing buttons ??. From my experience this business does not conduct honorable work. The workmanship is poor, the windshield work is poor and seems like they just went glue crazy. Juan, the person in charge of my vehicle, only made excuses to every inconsistency to the vehicle and blamed it on vehicle age. 98 Jeep 91k miles. The manager was more helpful however called these issues minor. No. Do your job correctly.Don't do favors, do your job right especially if it's not going to look anything like the original.I do not recommend this business.Also oil stains on the outside of the vehicle, dried glue on parts that shouldn't have any like the dash? Unreliable!!Car was finished once more. They “found” my button in someone's ziplock bag and put it back on, however they didn't even properly put it on, they glued it into the socket! Couldn't even use the roof rack anymore. Broken button!!! Stay away!
Tac City Airsoft
2430 Artesia Ave, Fullerton, CA 92833, United States
Let me start by saying its a fun field and every single employee is awesome and helpful except Alex the TechThe tech/ref “Alex” is probably the worst at Tac City. Super unprofessional, super lazy, rude, does not want to help out with tech stuff but hes the “tech guy”.Twice i run into issues with him, first time i went to tac city i needed a spring change for my gun to shoot below 350fps, on website & manager even told me techs close at 8pm. It was about 6:50 when we were finally let inside because of the covid 10 person capacity, i went upstairs to get it done and first thing he says is “ im not taking anymore guns today, im off at 8” i responded with “ its 6:55 i just need a quick spring change so my gun would be usable on field, he then says “nah man im done at 8 and they take at least 1 hour and half to change, (Spring swap on a LT-15 is taken from the inside stock, takes about 5-10 min, i just didnt have the tool/spring to do it myself)I had explained that the manager downstairs said it was fine that i take it to you then he says “nah man im done im leaving on time” as furious as i was i was forced to rent a gun and play.Just recently i had gone in to play, i need to buy a new fcu board for my hpa aet up as mine broke, the manager explained to me that the tech “Alex” would bring it out and help me set it up tuning and what not (i dont know much about setting up the fcu) so i said great. Alex comes out, hands me the fcu and has this look on his face like he has recognized me and didnt say a word,i asked him if he could help me out because the manager said he would he said “i dont have time right now” and left the room. I go to chrino and he then is forced to do it to chrono my gun and has an attitude about it, after its all finished up i said “thank you I appreciate it” and he just kinda looks away and says “sure”. Now here is my MAIN issue with him, the reservation is from 7-10pm keep in mind chrono takes a while and intermission, i played about 6 rounds before i was asked to step off for “failing a check” i was in my own spawn behind a box peeking right and i did feel bbs hit me from my back but i was in front of a wall and was getting suppressed from an enemy in front of me so i thought they were ricochets ( they dont count) i proceeded to keep playing and i even told the guys to my left that were out “man im getting ricocheted left and right. I was also unaware that tac city did “checks” anyway he pulls me to the side before the next round and tells me i failed 2 checks i have to sit out for the remaining 4 rounds. I asked what a check was and stuff and he says i shot you twice and you didnt call it, i explained that I thought they were ricochets given i was in front of a wall exchange shots with an enemy in front of me who was hitting the wall behind me. He says “you still failed just step out for this little session then you can come back” furious and annoyed i had a feeling he did it on purpose because the whole day hadnt checked anyone else before like i said i was unaware they even did that they should explain that. Also i was on the opposite side of where he was standing, there was about 4-5 other teammates closer to him and even enemies closer to his side but he shot at me. After the rounds end im thinking okay its about 9:20 we will get one more session in, he takes his sweet time during intermission that everyone proceeds to leave, so following because there would have been maybe 5 people total i lefr angry because he pulled me out and felt targeted. This employee is absolutely annoying, unprofessional, and such a pos. Little skronny dude thinks hes something hahahAgain everyone else is great help and cool except this pos.