Top Truck Rental Agency in Moreno Valley
U-Haul Neighborhood Dealer
24861 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
Well Tavian helped me and gave better service then the Fontana Uhaul. Yesterday before I left Uhaul after they installed my Class 2 hitch in Fontana I heard a rattling sound so Miguel said oh its this metal guard and he said he couldnt do much to fix it. So today I went to Uhaul on Sunnymead Blvd in Moreno Valley and Tavian the guy who does hitches put up on the jack. He then said if I have anymore problems bring back so then when I left it started to rattle again. He said let me see what I can do so I brought back in and he fixed it no more rattling sound. So while out running errands I stopped into give his boss a great customer service reveiw. He should be a manager or get a good raise for his great customer service. I told his boss I used to work in customer service and you usually never hear great reveiws you usually only hear complaints. So thank you to Tavian I will be sure to also write Uhaul customer service on your excellent service
U-Haul Trailer Hitch Super Center of Moreno Valley
23726 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
As I tell you this remember it's a 100 degrees outside today. I turn my truck in the guy ask do you want a email receipt I say yes. So I walk inside to get my cash deposit back the young lady behind the counter said you did t tell him you had to come inside. My response was I didn't know I was supposed to. So she told me I have to go back outside to the back and tell him that I need to go inside. I ask her are you serious she said yes it's our policy I let her know that I do t know your policy and you was just talking to him on your walkie talkie can't you call him on there she said no I have to go tell him. I would give you her name but she didnt have on a badge she was thin African American girl. So I go out side walk all the way to the back to have this very rude employee who ignored my question tell me to just go back inside. Both very rude. So rude it was sickening. I'm a sales Manger and if any of my employees treated my customers like that they would be going home for a week to think about weather they want to work for my company or not. And FYI I was 2 weeks off major surgery but it shouldn't matter people should feel good about spending their hard earned cash. Those two employees are making UHaul look bad I wi look for other alternatives the next time I move
Trailer Rental at U-Haul
23730 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
I love everything about the experience I had with u haul in Moreno Valley on sunnymead, thank you for your service!!!!!
U-Haul Moving & Storage of Moreno Valley
23730 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
I'm not even the type of person to write or read reviews. However I should have read them before I returned back to this place. First of all. I would say the whole area of this community is bad customer service. I feel like they might get scammed a lot or deal with a lot of not so trustworthy people. That they began to treat everyone like that. & I'mSorry everyone not bad. & we the customer is the one who keep business going.My experience here was so bad . I don't want to get into but . They customer service is poor not from everyone just certain people. Who has a bad way of communicating with people and they have attitudes from the start. I would not recommend to rent from here at all save your time and energy and go to different uhaul locations. That give better customer service . & to the manager there he definitely bad also he shows in his way of communicating he doesn't want to work there get a new job. Don't take it out on the customer the the community is the reason you have the job . Also stop trying to go above and beyond your policy. Your going to cause a lawsuit sir. I will never do business again at this location. They need to be closed down . Look how many bad reviews the store has that's is so sad . Lastly it's not the customer fault that you don't like your job or want to be there.
Security Public Storage
24861 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
So this review is based on a visit made by my boyfriend on September 29th 2021. It is a lengthy review because I don't enjoy a business falsely accusing a customer of stealing and not owning up to it.When he first arrived the employees did not want to give him the truck he reserved a DAY beforehand and said that he had to call someone else (me) to verify it was him even though they had all of his information for rental. This was not disclosed beforehand by anyone. The second inconvenience was when they told him about the extra fees he didn't ask for. In addition to those fees they put a $100 holding fee on the truck which was supposed to be $45. Then when he returned the truck he was called and accused of stealing a LOCK of all things from the uhaul truck that automatically locks without one. There was never a lock given to him to begin with by ANY employee but they proceeded to accuse him of taking it. This call was made about 3 times by the employee and my boyfriend told him the only thing he had done was closed the trailer when he had initially left. This is an obvious choice because who drives with an OPEN uhaul trailer on the street when you should pull it down and lock it? Driver 101. He tells the employee to check his cameras to prove he didn't take it and in the end, 3 calls were made to accuse him of stealing an imaginary lock and NONE were made to apologize for the false accusation.He was instead quietly emailed his refund receipt by the same employees who couldn't shut up about a “stolen lock”. Will never be giving money to this business again.
Car Pros Kia Moreno Valley
12840 Auto Mall Dr, Moreno Valley, CA 92555, United States
I am unsure as to how this dealership has a 4.3 star reviews. Unfortunately I didnt have the great experience that others have wrote about. My family and I went to go look at and test drive a telluride I saw on their website (mind you I had my small 3 children with me as we dont have family to leave them with). Lupe was our car sells person, lovely person but I was lied to about my credit check she had me sign before signing I told her I did not want it ran a bunch of times and she said no it will only get ran for Kia since they Kia has the lower interest rates right now will after I signed my credit score immediately went down 14 points! That is the most is has ever went down when getting a pre-approved for a loan vehicle, oh and the points didnt stop there they kept dropping after that because even though they had got me a good loan interest rate with a credit union that credit union still checked my score again causing it to dip again. Needless to say my credit score went from being great 760 to fair 695 (the lowest my credit score has ever been). Lupe was very pushy even after I told her I did not want to commit yet she kept pushing me to sign a paper and kept asking what she needed to do to gain our business. I kept telling her I needed time to think about it and just go home (we live 40 mins away from the dealer) my kids were getting restless the we finally try to leave and Saul or Sergio runs to us to tell us he can get the payment we want and the amount we want for our trade in only for me to over think it and decide to not want it, will the guy in finance goes and lets Saul or Sergio know and this guy starts acting like a jerk asking how does something make sense for me let him know I finally said I dont know Im not the one who works here and we walked out we had already been there 4 hours. We went to go get dinner, and my husband and I talked about it and decide to go back because we needed a new vehicle thats the family vehicle and price range I had been looking for and I didnt want to go to another dealership and have my credit score take another dip. I called the dealership to let Lupe know we were going back she said ok, we arrive and another sales person tells us that suv sold as we are getting our kids back in our truck she runs back and tells us sorry its not sold (she apologized several times) so there we are back again finally ready to sign and we wait another 2-3 hrs we end up leaving around 9:45pm mind you we arrived there at 6:30-7pm and when we first arrived it was 2:30pm. Lets forward to them paying the rest of my loan of my trade in. On the contract it shows what I owed and what they were going to pay the bank I made an additional payment to that vehicle a day after I got the new Kia so that my credit wouldnt take a hit for the payment being late since they told me it would take 3 weeks to pay the bank I let them know I was doing that payment and the bank I made that payment to also told me that they would reimburse me that payment back since the dealership was going to be over paying now that I made a payment will I received a check for the over payment of $3 because Kia called that bank again to see what was left to pay and they paid that exact amount vs the original amount that the contract says so then Kia owes me the difference (otherwise they are not actually paying me what the contract says for my trade in) and I spoke to Johnny about it in finances on Wednesday 5/29/24 and have yet to hear back about this whole situation. It has not been a good experience with Kia in Moreno Valley and hopefully this review helps others and reaches the higher up of this place. Also if you buy a used car there non of the cars come with the mats they just offer you their discount to order new ones.
Tool & Truck Rental Center at The Home Depot
12255 Pigeon Pass Rd, Moreno Valley, CA 92557, United States
Staff was friendly and helpful, but ultimately they rented me a tool with a malfunctioning part, so a lower rating this time around. I had to take it back and spent the better part of an hour while they tried to find a replacement part. Then someone returned a like tool and they swapped it out, so were good.Also the tech wasnt wearing his face mask, and I would have been more comfortable if he had. People need to remember that wearing a mask isnt to protect themselves from exposure, it is in case they are a carrier to protect others. And after playing golf yesterday where the course disinfects carts between uses it surprised me they didnt wipe down the replacement tool, so I will.Overall our experience there has been positive and the staff helpful. Now hopefully the replaced tool will do the job!
Tool & Truck Rental Center at The Home Depot
15975 Perris Blvd, Moreno Valley, CA 92551, United States
Horrible customer service no kind of experience starting with the management all the employees are so rude they need to sent back to school We the customer we pay for our purchases they act like if we taking from them.
Top other services in Moreno Valley:
Diaz auto Mechanic
23550 Sunnymead Boulevard suite # 106, Moreno Valley, CA 92553, United States
I previously took my 2015 dodge Journey to carmax for that's where I purchased my vehicle, and I always get my oil changes. I told them my concern about a noise my car was making. And after it's all said and done, they told me nothing was wrong with my car fast forward. The noise was still there and I knew something was wrong and as I was driving my car wanted to turn off, so I hurried up home. I started to look for somewhere to take my car and I saw someone recommend Diaz Auto on Facebook it was an old post but I looked them up . I saw the reviews and gave them a call. Not only was he knowledgeable and kind. I was very grateful that he was willing and patient to talk to me and listen to what I was saying about my car. He told me what he felt was wrong with my car over the phone but of course I need to take it in so I had my car towed Over to the shop and I'm so glad I did. He looked at my vehicle and right away Told my husband what he felt was wrong gave us a timeframe and he was spot on on both. We appreciate them very much we feel the prices are very fair here and they're not trying to rip you off, I get very scared when I go to a mechanic, but I had a very good peace about them . They fully explained what they did even showed my husband how bad the part was that they fixed. I have to say my husband and I have found our mechanic for all our future vehicle needs. We are grateful and thankful and fully will suggest this business to anyone who asks. Thank you again!!
Nationwide Insurance Paul Nicholas Kinan
24124 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
I want to acknowledge Xiomara's hard work and dedication to her clients. I only been with this company for 2 months and it feels like I been with them for quite a long time, she always makes me feel welcome. Xiomara is also so attentive to my concerns when I have questions, she's quick to answer back. She's easy to talk to, she makes everything so clear to understand and over all she's very professional. I will recommend this company to all my friends and family members. Their rates are amazing like I mentioned I been with this company for 2 months and I pay half of what I used to pay with my old insurance and I have more coverage.