Top Truck Rental Agency in Redding
U-Haul Neighborhood Dealer
2415 Cascade Blvd, Redding, CA 96003, United States
The lady that provided us a rental to move my grandmother didnt give my father any paperwork for his truck showing the rental, added insurance, or anything. The truck was not cleaned out and had glass in it from someones last move that injured a family member and the front right passenger tire was half bald down the middle! No walk through or check was done of the truck just the keys were handed over and no paperwork given so we cant review her store on Uhauls website without the reservation number. Driving in town let alone if youre to take a highway on a bald tire is so dangerous. Never renting outside of the main Uhaul store again.
U-Haul Trailer Hitch Super Center of Redding
201 E Cypress Ave, Redding, CA 96002, United States
Drive all the way down from Oregon to help family, booked this in advance so we knew we would be able to do this trip . And we get there and they gave our reservation away and didnt have another available. That wasted a whole day and ended up wasting hundreds of dollars on my account cause I then had to figure out other accommodations. Will never do that again.
U-Haul Neighborhood Dealer
3110 Bechelli Ln, Redding, CA 96002, United States
Rods Radiator is now my top location to rent Uhaul trailers for daily use. The husband and wife are kind, courteous and provide great customer service. They even helped replace a fuse in my fuse box to get the trailer lights back to operational. I will be back to rent from Rods Radiator and recommend you to as well.
U-Haul Neighborhood Dealer
1191 Prestige Way, Redding, CA 96003, United States
Always have had trucks we need on hand. Great customer service and helpful. I had turned on hazard lights and couldnt get them off called and they helped me step by step to get them off. Have always used them when needing to rent a truck for moving or to load for shows. Prices are reasonable and reservations are fast and easy. They have clean reliable trucks and you can buy boxes or needed items also.
Oasis I-5 Rental
2415 Cascade Blvd, Redding, CA 96003, United States
Hired Moving help from this location. They spent a lot of time standing around and walking back and forth without taking boxes to the moving truck. I asked them not to put any boxes in the truck that weren't taped up, that my Mother would be coming around and taping them once they were full. I caught them several times bringing out un-tapped boxes that still had room for more items. Then I found them taping up boxes themselves after I had told them my mother would be doing that once they were full. (We had plenty of boxes for them to take to the truck). They took apart a lot of our furniture and we can't find the screws for some of it. They packed the truck terribly and damaged most of our furniture. Ruined our mattress by putting it on top of a bunch of boxes and the refrigerator. We moved 2,000 miles away. They have no idea how to pack a truck effectively to make more space. You'd think that since it's their job they would know how to make as much fit in a truck as possible. I gave them tons of moving blankets and other thick blankets to wrap our furniture and they didn't use any of them after I asked them too. By the time I had be able to get to the truck to see what they had done it was to late to get anything wrapped. I had to get in the truck and tell them how to pack it. I clearly told them at the beginning that it needed to be stacked to the top so that we could fit everything. I won't be using them again because I don't live in California anymore. But I highly recommend hiring someone else that knows what they're doing. And 4 smoke breaks an hour is a little much when your working on someone elses time. They were tipped generously for staying past the time I had asked., but maybe if they didn't take so many breaks, and walk around clueless we wouldn't have gone over so much on time.
U-Haul Moving & Storage of Redding
205 E Cypress Ave, Redding, CA 96002, United States
I wish I could give half a star or zero stars lol, not a good start for a business review.I moved from Arizona to Redding with my stuff in a U Haul trailer, unfortunately in July which was HOT (117 degrees). The place I was first told to take my trailer to was Direct Sales Furniture, you can go there to read my review of them if you want, they cussed me out simply for bringing my trailer to them which my official U Haul paperwork told me to do. I ended up at this U Haul location on Cypress which also didnt want it.They told me to leave and take it somewhere else after corporate told me to take it here after Direct A**hole Sales told me to take it somewhere else. When I finally talked to someone in the regional management of U Haul in that area they said to take go back in to put the rep on the phone (on my cell phone), who then proceeded to cuss out the U Haul corporate rep and throw my phone down on the counter and started helping someone else. Apparently the store employees are not on the same page as the corporate customer service folks. The in store people told me to take it somewhere else because they supposedly didnt have space for it while the reps on phone told me to take it to them (Cypress store) because the computer showed they DID have space for it. I almost decided to keep it or just dump it by the side of the road since nobody wanted it but I knew they would later say I stole the trailer and charge me for it.I went back and forth, into the store, back out into my 117 degree hot truck. The store manager was totally disrespectful and walked out at some point and left his workers to handle the line of customers. I will grant them it was hot out and that would be very hard to deal with but figure it out, work out more frequent brakes, keep the ac blowing, keep drinking water when its hot out, dont cuss out your customers and refuse to do your job. Apparently their computers werent working either, so ok does business stop? Get out a pen and paper and keep it going. Im your customer and IM hot too and Im never coming back to this place because you made me sit in your hot a** parking lot for over an hour!Finally an employee manned up and took my trailer and logged it so I could get on with my day with the peace of mind that I wont be charged a late fee or anything stupid.The customer service rep told me I would get a partial refund for the trouble I went through not just with this U Haul location but also the Direct Sales fiasco. When I got a call from the regional manager he said theres no refund for me but they are very sorry yes Im sure.These guys are very rude and disrespectful, dont walk, run away from this business!
U-Haul Moving & Storage of Red Bluff
2950 Main St, Red Bluff, CA 96080, United States
I have both rented and shopped here twice this year once for my own move and move for my mothers both times I was helped by this gentlemen Kris and the first time I rented a truck was very rude during the hole process and when I went to retire the truck 10 mins before u haul closed he would not check in the truck for me he said I had to do it myself with an app and when I asked for help he was very rude and not helpful what so ever he said that if I didnt check it in that night or in the morning he was going to charge me again for another day. With no help and being there by myself at closing time out side of u haul I decided to drive the truck home and do it in the morning. Came back the next morning and was thankful that the guy Kris was not there the other man was very polite and check it in no problem. A couple months pass and my mom had to move some family had order things for us to help with the move we went to the u haul place. And saw that Kris the guy we had problems with before was there we went to pick up the order and he said because it I was not under my name but my mothers name I could not pick it up I explained to him that my mother is disabled and couldnt come to the store. He argued with me I showed him that I had the same last name as her with my ID and he let us finally take it but in the process of picking everything that was order he did not help that all just said that this and this is what was bought u can take it out to your car. I was shock that he didnt not offer help with our big purchase of boxes then outside he had issues getting the bigger boxes in my car we saw a guy with a truck checking in a trailer and asked him for help with the bigger boxes he said yes and we waited for him to get checked in 40 mins later he was still not checked in and Kris was very rude to him as well only wanted to help the women that was in there that at the end didnt buy anything. After a hour of waiting he was checked in and we left. This person should not be in customer service in my opinion you should go above and beyond for your customers that pay good money to move especially since moving is so stressful as it is we dont need someone making our lives even more stressful. For now on if I need anything from u haul I will call ahead of time and if he is there I will not shop there until he is off or the next day when other people are working.
Jiffys Truck Rental
875 Hartnell Ave, Redding, CA 96002, United States
Mixed experience. Participated in single day truck rental with mentorship.Office staff, primarily David was extremely helpful in coordinating appointment time with DMV and getting my CDL test/ rental scheduled in a very timely manner. Truck was very new, low mileage, clean and easy to drive. I passed my CDL test, and I credit my mentor for honing my ability as best as he was personally capable with the tools he was given.Test day punctually began to a good start with provided mentor. Mentor was very knowledgeable about required tests. Mentoring/ teaching approach was fairly rough around the edges and deteriorated from the end of the first hour until he had an emotional meltdown and would not communicate with me until I urged him to take it easy. The catalyst for his meltdown was that we had a disagreement regarding the CA CDL manual and testing aids you are permitted to use during the test for the walk around. At one point during the extended emotional meltdown, the gentleman even resorted to accusing me of having a semi-common learning disorder. Either way, I have thick skin and his thoughts had no bearing on my later success.I was compelled to write this review not because I wanted to, but I felt it was a public service I needed to undertake. The day following my test, I spoke with a logistics vendor my company utilizes and he told me of a story where the same gentleman lambasted his learning disabled son in a near same manner. His son did not pass his test that day, and came back for an additional day, at an additional cost with another instructor who successfully helped the young man pass his CA CDL test. After learning of this, I endeavor to see that my mentor have a career change.Everyone has weaknesses. It is the job of a good teacher to aid a pupil in his/ her area of weakness while exhibiting care, and giving dignity to the pupil.
U-Haul Neighborhood Dealer
22200 Solar Dr, Red Bluff, CA 96080, United States
Dallas was a great help! Really a pleasure to work with and great at what she does. Uhaul needs more people like her!
Ryder System
4560A Caterpillar Rd, Redding, CA 96003, United States
If you attempt to call them and it goes to the answering machine, God you can not understand not one single word! Its garbage! Is this the kind of proffesionalism this location is supposed to have? If they cant take care of a proper answering machine...I believe this is the kind of service they give.. trash.