U-Haul Neighborhood Dealer
16885 Sunset Dr, Victorville, CA 92395, United States
No Uhaul sign that indicates the location. Drop-off Key locker was broken and didnt lock. Poor lighting at night.
U-Haul Moving & Storage of Victorville
15811 Lorene Dr, Victorville, CA 92395, United States
I received a request to fill out a survey by email from the main office. However, I think the process is poorly designed because, as soon as I filled out the initial text area, the form was submitted before I could point out specific details. Thats why Im adding a review here.For the most part, the experience was good and the truck served its purpose. However, there are two items that I would like to highlight (and the reason for not giving out enough stars).1. The method to extract the truck key from the boxes is very archaic (padlocks with 4-digit keys that are probably old and rusty) since I spent... I dont know, 20-30 min trying to unlock it. The information and code from the app was right, but the device was simply very hard to unlock. Finally, a second employee, who arrived early, helped me unlatch it (before, a first employee told me that he didnt work in that area and just continue walking on his way to the workshop, apparently).2. The truck didnt have a ramp. Unfortunately, I realized it when I was already at home. I needed to move a refrigerator and the lack of a ramp was a factor that added a lot of difficulty and stress.Other than that, the rest of the trip was positive.
Tool & Truck Rental Center at The Home Depot
15150 Bear Valley Rd, Victorville, CA 92395, United States
I missed returning a rental by 35 minutes so they charged a full extra day. I rent from them almost weekly. There tools are falling apart. The saw i rented was missing guide bolts and the brushes were worn out. It was a piece of junk. It was blowing the breaker constantly even though it was the only device on a 20 amp breaker. It took twice as long a good condition saw. The job took an extra day because of it so now i am paying for 3 days instead of one. There are plenty of tool rentals down the street so they officially lost ALL of my rental business and will be loosing most of me retail business.
Budget Truck Rental
14211 Amargosa Rd, Victorville, CA 92392, United States
This was my first time using Budget Truck Rental. Before, I had always used Uhaul. I can definitely say that after my experience with budget, I will definitely use them again for my major transportation hauls.To begin with, the customer service provided by both the gentleman (I cant remember his name) and the woman there (last name started with an F? I think?) was outstanding. Professional, polite, and respectful. They definitely knew what they were doing.Second, the actual rental truck - I just recently moved over 1,800 miles and needed both a 16 truck and a tow dolly. Doing business with Uhaul in the past, I usually got the oldest highest mileage truck without any hesitation from the company - not with Budget. With Budget, the gentleman not only upgraded me for no additional charge to a tow trailer for the car I was towing, but he made sure I had the newest, nicest, lowest mileage truck for this trip, and sure enough, thats what I got - A 16 Ford E350 with only 900 miles or so.In conclusion, my experience renting with Budget was a great one. I definitely appreciate the professionalism and dedication from both the employees there. After renting with Budget, I dont think I can ever go back to any of the other competitors.
Tool & Truck Rental Center at The Home Depot
15655 Roy Rogers Dr, Victorville, CA 92394, United States
I called in asked for a surface scrubber, the guy clearly said he had one available, asked for location, stated off roy rogers, drove 20 mins to Roy rogers location, I ask for a surface scrubber, doesn't have one available, I suggest better training for employees and product knowledge, I value my time just like anyone else, and this was a waste of time,
U-Haul Neighborhood Dealer
14365 Palmdale Rd, Victorville, CA 92392, United States
SloooOOOOOWWWWWWW!Second time and same result! Waiting 1 hr to be seen this time! Made a reservation, they didnt open till 9:50. This is why i only use this place as a last resort. While they are friendly that doesnt excuse the wait times.
Anacapa - Victorville Self Storage & UHaul Dealer
15139 Anacapa Rd, Victorville, CA 92392, United States
We rent out a lot of U-Haul's because we have two businesses and this is by far the best place to go in the high desert! The lady up front gave us a better rate then expected! We will definitely be back and recommend this location every chance we get!!
U-Haul Moving & Storage at Palmdale Rd
14598 Palmdale Rd, Victorville, CA 92392, United States
After much research, I am glad I chose this location to store my belongings while getting settled after a cross country move. Nena and her staff made a hectic period of transition much more bearable by offering superior customer service, multiple options every time I needed to rent a truck and flexibility when I needed it most; they kindly let me leave a truck secured overnight when it proved too much to unload in one session. My only suggestion would be to alert would-be renters that the vanbody units are not fully resistant to the elements. One could assume this to be, since they appear to be made from old, decommissioned Uhaul truck bodies; however there is no signage indicating this to be the case, as there are prominently displayed in uhaul rental trucks, so be aware.
A & L Self Storage
16290 N D St, Victorville, CA 92394, United States
Just wanted to share my awesome and amazing experience I had with at A & L Storage. Eddie is great with his customer service, very friendly and helpful with all my concerns and needs. One of the best experiences renting vehicles I've has and would highly recommend them for all your storage and rental needs. The owners/operators run the place nicely as well, and I'm glad to share my review here and will be back to use them when the time is needed. Keep up the great work A&L. and Eddie.
U-Haul Neighborhood Dealer
11622 Amargosa Rd, Victorville, CA 92392, United States
Slow service. To many customers for the number of customers. Once we had everything in the computer, hooking up the trailer was not an issue. Very professional and courteous. They hook up the unit to your tow vehicle.