Top Van Rental Agency in Chino
Avis Car Rental
4200 Chino Hills Pkwy, Chino Hills, CA 91709, United States
I cant say enough about the exceptional customer service we received from Shahid and his team at Hertz Rental Car in Chino Hills! From the moment we walked in, we were greeted with warmth and professionalism. Shahid and his employees went above and beyond to ensure that our rental experience was smooth and tailored to our needs.Not only did they provide us with a fantastic selection of vehicles to choose from, but they also took the time to understand our requirements and offered multiple solutions to fit our specific needs. Their kindness and willingness to accommodate us made our trip so much more enjoyable.Its rare to find such genuine care and attention to detail in customer service these days, but Shahid and his team truly excel in this regard. Renting a car can sometimes be a stressful experience, but thanks to the wonderful staff at Hertz in Chino Hills, it was a breeze.I highly recommend Hertz Rental Car in Chino Hills to anyone in need of reliable transportation with exceptional customer service. Thank you once again to Shahid and the team for making our experience truly unforgettable!
Enterprise Rent-A-Car
3580 Grand Ave A, Chino Hills, CA 91709, United States
We have frequently used this agency location for an overnight and one way rental when dropping off our van for service. Today, the lady in reservations was extremely rude and insisted that we had to rent for the week. I reiterated that, as in the past, we needed the vehicle for overnight only I would be dropping it off in Indio as in the past. In a very arrogant fashion, she said that we would still have to pay the weekly rate and there were no discounts and that was all there was to it. I told her that I was not satisfied with that because this was not our experience over the last few years and she hung up on me. I have sent an email to the customer service. In the meantime, we have rented overnight in one way from Avis. If this is not rectified, we will never be an Enterprise customer again.
U-Haul Neighborhood Dealer
1717 E Vista Chino J-2, Palm Springs, CA 92262, United States
This is the second or third time Ive rented from this location. Dottie is the manager, and she is awesome. She answered every question I had about the van I was renting, and she made the entire experience fun. She stayed late just to make sure I got the model I wanted. Dottie went above and beyond. Thank you again, Dottie.
Top other services in Chino:
Prado Olympic Shooting Park
17501 Pomona Rincon Rd, Chino, CA 91708, United States
If I could not leave a star, I would. Ive looked over past reviews and everyone either had a great time or the employees that worked there ruined the experience. Here is my reason for giving one star.I came out for a wedding and the guys wanted to shoot trap. I own firearms, however, I never shot trap before. We have a party about 8 guys, some have shotguns and the others used Groupon. The Groupon was a great deal!! We got a shotgun rental, 2 boxes of shells, employee on site for tips, ear plugs, 2 tokens for a total of 50 targets and a Home Depot tool belt for the rounds.The trouble started from the get go when the young lady at the front desk didnt know what to do because we had guys in our group that only needed tokens because they had everything else. She looked to an older gentleman and his attitude turned sour when he heard we had people with groupons and other had all the equipment. He made it seem like it was an inconvenience that we came there and they were actually going to have to do some legit work. We checked a week before about the Groupon and others have firearms and we were told it was ok. We finally got our rounds, ear plugs and made out way to the range we pick from the three that were open. They only allow five firearms per spot and we had four 12 gauge and one 20, left the ammo for the 20 at home. I went back to get a rental, included in the Groupon, and the first young lady now wanted to give attitude about the shotgun and wanted us to exchange 2 boxes for 20 gauge shells. After telling her that it was included she finally handed over the rental. We walked back to our spot and had to come back again to exchange the shotgun because it was in deplorable condition, sights missing(not that it was needed, however you should expect quality coming from an Olympic Shooting Range).I know this is long winded. I would not recommend this range to any of my family, friends or people I despite. Lack of respect from the frontline employees, check-in is a trailer, outside bathrooms (I completely understand this), rentals are in terrible condition and the ranges are just ok. I was told it was an Olympic Shooting Range and its their calm to fame, it was 1984 and I was 4 at that time. We are in 2016 and times have changed, move forward or you will be left behind!I will end on a positive note. The best part for me besides spending time with a great group of guys was two others guys that showed up before we left and part on clinic for hitting targets.
Cherry Auto Body
13634 Central Ave, Chino, CA 91710, United States
If I could give a lower score I would. My experience with Cherry Auto Body was by far the worst customer service experience I have been through in my life. We got a recommendation to go to this location after we had a car accident. At first, Cherry was unable to pull up any of our claim information even after our insurance company contacted them directly- I should have paid more attention to the first red flag.We were given an estimate and told it would be 5-7 days for the repairs but that they would call me with any updates. IT HAS BEEN JUST UNDER 3 WEEKS- and I still do not have my car and there has been zero updates from them. I have had to call the office several times to get any kind of information out of them.Within my conversations, I found out that my car was ready 5 days ago. Due to that, we dropped off our rental car and went to go pick up my finished car to find that it was not ready. Since the claim hasnt closed, we are not allowed to rent another car and are out of a vehicle for the foreseeable future.Cherry Auto Body continues to blame my insurance for all delays when in reality, they changed the price of the repairs without notifying anyone and are holding my car hostage until the additional payment is met. We still do not have any information as to why there was an increase in cost when we were quoted differently 3 weeks ago. My insurance company has yet to receive any kind of documentation regarding the raise in the final bill so they are unable to do anything further and Cherry is unwilling to speak to them directly to solve the solution. Cherry is refusing to give us our car until the payments are met but are causing the delay by not doing their jobs and not communicating to myself or the insurance company.Every time I have called Cherry, I have been passed to someone new who supposedly is overseeing my claim. The initial person who is passing me to others says she is unable to help me on my claim but she has discussed my claim with me in the past! She continues to say that someone will call me back to discuss my concerns but I do not receive any calls.Cherry Auto Body has not dealt with my claim in good faith since the beginning and my family is suffering for it. We are unable to go to work and are losing out on money for my family due to their actions and complete disregard for our situation. I would NEVER recommend this location to anyone and will be filing an official complaint with the Better Business Bureau and will be seeking legal council since they will refuse to look into my concerns.