Enterprise Rent-A-Car
3813 Peck Rd, El Monte, CA 91732, United States
Staff was generally courteous. The car I rented unfortunately had some scratches and a small dent when I brought it back (not sure how it got there, mustve happened when I had the car parked). In any case, since I used my Visa card they usually will provide insurance for you (make sure you decline the insurance that Enterprise offers you in order to take advantage of this benefit). However, when they statement came in for the repairs they actually tried to charge for repairs that were not previously reported on the statement I received from them when we inspected the car upon return. In the end, Visa covered all the damages but its kinda sketchy that they added on all those repairs that were not documented beforehand. This is probably how they get all their cars repaired -- by waiting until there is one thing significant enough to repair and that having all the other minor damages repaired as well and dropping the bill on you.
3.9
U-Haul Moving & Storage at Garvey Ave
10704-28 Garvey Ave, El Monte, CA 91733, United States
All the ladies i spoke to over the phone were the best professional informative helpful! Andrew was great professional and helpful; only reason i don't give 5 stars: 2 guys need csr training- received angry call from Larry stating they haven't heard from me when I'd been calling daily& was over-quoted charges; the guy who took my final payment on 11/29 could not be bothered with decent humanity no eye contact, short incomplete answers, left us waiting in silence as if we needed special clearance to converse though he had several casual conversations with another employee mid-transaction; otherwise U-Haul has great prices doing business was mostly a pleasure. Would be great time saver to have detailed user guide to turn on/off high beams, emergency brake, ac, heater, etc. and what does the M & 1 mean on gear shift and how to use. so don't have to waste half hour pushing buttons and testing each. Otherwise seats are super comfy! Can't beat the prices! Most the time, they had me in and out, were usually easy to work with when needed to extend time of rental. With my budget and time restraints couldn't have done the move without uhaul. Bill/receipt could have greater detail with clear break down of all charges, every payment made and when and how paid and days of use. Thank you
3.2
U-Haul Neighborhood Dealer
11310 Stewart St, El Monte, CA 91731, United States
Upon pick up of the box truck, the windshield was not clean and the cup holders were encrusted with dirt. The gas tank was just above the 1/8 mark. The facility also has a poor selection of overpriced boxes to choose from.I had to buy $25 worth of gas a gas station, and I drove the nearest U-Haul store to buy the boxes I needed. A kind staff member washed the windshield.I returned the truck the same day and I was charged a refuel fee of $11.66 even though the gas gauge was slightly below 1/4 of a tank. I think this is dishonest and unfair. I would never return to this place of business again.
4.3
Truck Rental at U-Haul
10704-28 Garvey Ave, El Monte, CA 91733, United States
Quick, honest, no pressure service. The self check-in is good and quick drop off for email receipt was nice too. I liked that U-Haul check-in allowed you to take photos of any issues with the car. Gas station nearby was convenient.
5

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Fix Auto Downtown El Monte
11528 Garvey Ave, El Monte, CA 91732, United States
I recently had the pleasure of visiting Fix Auto in El Monte after being rear-ended, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by Karina at the front desk, who immediately made me feel welcome and valued as a customer. Throughout the entire repair process, Karina kept me well-informed and provided regular updates, ensuring that I was aware of the progress being made on my 2015 Tesla Model S.Manager Tris knowledge, kindness, and professionalism were truly impressive. It was evident that he possessed an in-depth understanding of the intricacies of my car, which further assured me that I had chosen the right place for the repair work. Tris expertise, combined with his genuine kindness and dedication to providing outstanding service, made a significant impact on my overall experience at Fix Auto.Now, lets talk about the repair work itself. The team at Fix Auto demonstrated their commitment to excellence by delivering flawless results. The bumper and trunk of my Tesla Model S were restored to a condition that exceeded my expectations. The attention to detail was exceptional, and the repairs were carried out with precision, leaving no trace of the accident. I couldnt be happier with the outcome.One aspect that truly impressed me was the extra effort Fix Auto put into ensuring my convenience. Not only did they handle the repairs with utmost care, but they also delivered my car back to me fully charged. This thoughtful gesture saved me time and hassle, allowing me to immediately enjoy the benefits of their exceptional workmanship.I would also like to mention that during my visit, I noticed that Fix Auto excels not only in electric vehicles like my Tesla Model S but also in working with conventional cars. The expertise and dedication I witnessed while at the shop extended to all vehicles being repaired, reinforcing the shops reputation for providing outstanding service, regardless of the vehicle type.Overall, I highly recommend Fix Auto in El Monte for anyone in need of auto body repairs. From the moment I stepped in, Karinas outstanding customer service, combined with Manager Tris knowledge and professionalism, made me feel valued as a customer. The flawless repair work on my Tesla Model S, the attention to detail, and the convenience of having my car delivered fully charged surpassed my expectations. Fix Auto is undoubtedly a top-notch shop that excels in both EVs and conventional vehicles, making them a go-to destination for exceptional workmanship and stellar customer service!
4.9