Top Car Rental Agency in Chula Vista
M1 Auto Rentals
713 Broadway Suite B-3, Chula Vista, CA 91910, United States
My experience with M1 Auto Rentals was simply outstanding. From the smooth booking process and friendly customer service to the fantastic selection of well-maintained vehicles, everything exceeded my expectations. Jose goes above and beyond to ensure their customers are satisfied, I will definitely come back again for my future car rental needs.If youre looking for a reliable and customer-centric car rental, I highly recommend M1 Auto Rentals. He provides an exceptional service that makes renting a car a pleasure rather than a chore.
Top other services in Chula Vista:
Fred Hetter - State Farm Insurance Agent
265 E St # B1, Chula Vista, CA 91910, United States
Exceptional Service from Fred Hetter, our State Farm Agent!.For the last 2 years I have enjoyed the pleasure of working with Fred Hetter as my State Farm agent, and I must say that the experience has been superb. From start to finish, Fred demonstrated exceptional professionalism and delivered excellent service that truly exceeded my expectations.First and foremost, I was immediately impressed with Freds knowledge and expertise. He took the time to carefully assess my insurance needs and provided comprehensive coverage options that suited my requirements perfectly. His patience and attentiveness made the entire process effortless, ensuring that I had a clear understanding of all my policy details.Moreover, Freds attention to detail was impeccable. He meticulously evaluated my existing coverage and identified potential gaps that I had overlooked. His thoroughness and commitment to offering the best solutions truly made me feel valued as a client.Beyond his expertise, Freds customer service skills are unparalleled. He consistently went above and beyond to address my concerns and questions promptly, demonstrating a genuine dedication to my satisfaction. I truly appreciated his responsiveness and accessibility, as it made the insurance experience seamless and stress-free.Furthermore, Freds proactive nature impressed me greatly. He demonstrated genuine care for my well-being by keeping me informed of any updates, policy changes, or discounts that could potentially benefit me. His unwavering commitment to ensuring that I received the best coverage and value truly sets him apart as an exceptional agent.Lastly, I must mention that Freds personalized approach made me feel like part of the State Farm family. He took the time to establish a strong rapport, showing genuine interest in my needs and treating me with the utmost care and respect. Its this level of customer-centricity that makes Fred a true asset to State Farm.In conclusion, I cannot recommend Fred Hetter highly enough. From his extensive knowledge and attention to detail to his outstanding customer service, he exemplifies what it means to be a top-tier State Farm agent. If youre looking for an insurance professional who consistently goes above and beyond to provide unparalleled service, Fred Hetter is the one to call. Five stars all the way!
Joe Finch - State Farm Insurance Agent
3060 Bonita Rd #101a, Chula Vista, CA 91910, United States
Dear Mr. Finch & State Farm,Let me start by thanking you. I have had the fortune and pleasure of having Rafael Cervantes, and supporting staff, take care of my insurance needs for years… TOO MANY TO REMEMBER.Though out our journey, he has helped me with:*New policies*Multiple new vehicle purchase financing with State Farm bank*Credit card application from State Farm bank*refinancing of vehicles*canceling of policies or information updates*life insurance*renters insurance*other related services…I shopped around, not only does StateFarm offer the best coverage around town (covers in Mexico too, with some limitations) but RAFAEL CERVANTES takes customer service to the next and highest level.Calm, collected, knowledgeable, patient and follows up via email, phone, text and voicemail. Rafael really makes me feel like I'm covered, like my entire family is safer with his support and StateFarm services.I don't want to bore you with a long review, but Rafael has made a difference in my life for the last 13+years, the way he explains things will definitely make u feel like StateFarm has u covered.So, to end this recommendation, I will say this,To Mr. Finch: congratulations on employing a very talented and professional person like Rafael Cervantes, he is definitely a keeper, as I am of your business…To StateFarm: Mr. Cervantes has offered me every service available, has done it in a very tactful and superior customer service manner and has always been there when I need him. He TRULY REPRESENTS WHAT STATE FARM MEANS TO ME, I can't congratulate all of you enoughTo Rafael: keep being you my friend. Through out the years, I don't think I've said this enough… THANK YOU Rafa, again, for being as you have Been With me and my entire family, we all love having you as our StateFarm agent, and as a friend. Your advice, your attitude and your personal touch make you a very valuable asset in any company…I will never see you as a StateFarm employee, you represent what they stand for, a true State Farm representative. Great job!(I work in the customer service field, I have staff I work with, I know how valuable a person with your qualities means for the bigger operation, and I bet StateFarm knows it too)Kudos to StateFarm, to Mr. Finch and to Rafa…(Press 2 to speak to Rafael, tell him Hermes sent u)?Thank you for the opportunity to leave a review.Hermes AcostaLoyal State Farm member for life!!
American Tri-Star Insurance Services Chula Vista
401 H St #10, Chula Vista, CA 91910, United States
Hello I have been a customer of American tri-star Chula vista for a few years now. I have always stuck with the same rep named Pam A. from tri-star insurance services Chula vista . I recommend her 100%. Pam is basically the reason why I have remained a faithful customer. She takes her time to research something that fits your needs for insurance, all you have to do is talk to her and explain to her what you are looking for . Pam actually listens and cares to help you and makes sure you are happy with the insurance you choose. Pam listens and takes everything you say in consideration. Her customer service is 100% on point I CAN NOT complain about her customer service. She is not aggressive, she doesnt cut you off or isnt just trying make a sale. She explains everything and makes sure you understand. Pams customer service skills are very valuable and 100% recommended. Id say for sure ask for Pam when you call when inquiring for insurance services at tri-star Chula Vista. I am rating PAM the 5 STARs and I am happy with the insurance she helped obtain for my car. Hopefully this review helps a lot of people out there looking to get insurance.-Denise O.
Valent Travel Services
1468 Santa Victoria Road Unit 3, Chula Vista, CA 91913, United States
Best experience I had with a travel agency. Super trustworthy, Ive traveled with them several times and Ive never been disappointed with anything. They do all the necessary forms and documents, you just need to send your data/documents and they take care of the rest.If you want to travel without having to do any work, this is the right company for you! They have everything you need, Flight tickets, car rental, hotel reservations, tours.
AAMCO Transmissions & Total Car Care
1415 Broadway #103, Chula Vista, CA 91911, United States
Long story short, they screwed up on so many levels, I cant believe they can get away with this. I got my car back in worse condition than when I brought it to them. They cant even put a tire on correctly.I first brought my car in due to noises and acceleration issues it made when the transmission was engaging or shifting gears. They did a full inspection and told me the noises and acceleration issues are from worn u-joints and support bearings that needed to be replaced, and that they couldnt find anything else wrong. I was quoted with a $1300 repair that would only take a day.I agreed to it, and somehow it took over a week. I called every couple days and each time, the excuse was that their parts supplier kept bringing wrong or defective parts... When it was finally done over a week later, I went to pick it up and there was a puddle of fluid under my car in the parking lot. I assumed it was from some other car that might have been parked there before... I also noticed one of the plastic panels from under my car was sticking out a bit, but I figured theres no need to bring up a small issue like that...I pay and get in my car to leave and notice that the clock was way off and my radio station presests were all gone (that means they disconnected the battery at some point, and didnt bother to set anything back).Right when I leave and get into the street, the car starts making a weird whining noise. But because it was a busy street, I had to turn and go elsewhere to make sure the sound wasnt from one of the other cars around me. It WAS coming from my car, but it went away after a couple minutes. Also, they were closing so I couldnt go back to get it checked that day, plus, i had to catch up on a lot of errands.While running errands, the plastic panel that they didnt properly screw back under my car partially came off and started scraping loudly on the road. I had to stop somewhere to get zip ties and temporarily put it back and away from the ground (so now the panel is ripped, scraped up, and zip tied in a weird position).While zip tying the panel underneath the bumper, I noticed another puddle that looked like oil. It turned out to be transfer case fluid, you can tell because it smells like rotten eggs.I brought it back the next morning, and they tell me theyd have to keep it for a day to look into the leak and that new odd whining noise coming from my car.They determined the problems have nothing to do with the work they did. They said the new noise and leak is coming from the transfer case, which just happens to connect directly to the parts they replaced... They said they didnt touch it, yet somehow inspected it the first time without touching it, and there was nothing wrong with it... they later admitted to opening it up to top off the fluid, but still claim nothing they did caused it to start leaking or making new noises...So, they have a shitty supplier of parts... But also, they cant diagnose the problem on inspection, they just throw parts at the problem (guess who pays for that?). Then, they refuse to take responsibility or even acknowledge when the work they fucked up on creates more problems... And thats not even the end of it.I get home and discover later the next day that one of the lug nuts on my front right tire was so loose, it came off with 3 turns by hand, no tools. WTF!?!Also, the initial issues that I brought it in for never went away. Also, theres grease stains on the edge of the carpet and doorsill (I just had my carpet cleaned and shampooed less than 2 weeks 2 before taking it to them).
Barry L. St. Onge Allstate Insurance
651 3rd Ave Ste A, Chula Vista, CA 91910, United States
Mr. Barry, a very good person, so good that his employees do what they want and no one is there to tell them what their role is in their job. He spoke to the office to ask a simple question and you found Cynthia saying that she does not understand Spanish and that Call later when someone is there who speaks Spanish, wouldnt it be more professional to tell the client we will call you back as soon as there is an agent available in Spanish, I have been a client of the office for years and they always have this type of behavior, they talk to you as if You are going to ask them for something for free, nothing professional, you ask them something about the policies and they have no idea about many things. I dont know if they receive training beforehand. Months ago they were charging me for a month that I had already paid. I sent them photos of my account statements. I got angry and Miss Cynthia advised me to close my policy, I only feel sorry for Mr Barry.
Myriam Alfaro - State Farm Insurance Agent
286 3rd Ave Suite B, Chula Vista, CA 91910, United States
Local Auto, Home, and Life insurance office, including Banking options, with excellent customer service and quick response time. The Agent, Agent Reps and staff are very knowledgeable, friendly and honest. The office is nice, clean and comfortable. They offer very competitive rates through State Farm Insurance. There is always a live person on the phone or in the office available for assistance during hours of operation. This office works hard and goes out of their way to make sure each client is satisfied, as well as, happy with their coverage. I recommend Myriam Alfaro- State Farm Insurance to everyone. Call or go get a free quote today!!!!!
Del Amo Motorsports of South Bay
1890 Auto Park Pl, Chula Vista, CA 91911, United States
Price gouging and false advertising:· You want to think that most people are honest and straight forward especially when it comes to larger business. That is not the case with Del Amo motor sports! Being a business owner myself I understand the need to have a profitable business. During times when the economy is down you have sales to try and bring in more business, when things are good you don't have sales and people pay full retail. But, when you advertise a certain discount or special as a business owner you honor that pricing. Well, that wasn't the case with Del Amo. Below is a outline of my resent experience with Del Amo. I will do my best to stick with the facts and be unbiases.· I have been scrolling through advertisements/doing research for a few months now and finally decided to pull the trigger on a Polaris xp4 S for me and my family. I found one on the Del Amo motor sports website for the typical MSRP price but, if I am a member of one of there 1600 affiliates I would receive a $2000 discount. I called Del Amo, made an apt and meet with a young man to get the process started. He was already aware of the buggy I wanted, they had it in stock and we started to talk about numbers. I told him about the special I saw online, he took it back to his manager and came back with “Don't shot the messenger” response because his manager was unwilling to honor the advertise pricing. I asked to speak with the manager and after about 15 minutes he came back and said “Sorry, they are not discounting these right now”. I said “he wont even come talk to me”? after a few minutes the manager came and sat down. He asked what I needed, I explained the issue and he said “I'm sorry, we are selling so many of these we decided to stop honoring all advertised discounts”. I said “really! that seems like bad business to me”. He asked where I saw the advertisement, I showed him and he said “That's not our web site” to which I showed the Name and banner Del Amo Motor sports on their website. He said “its not their web site its an advertising agency they hire to advertise for them”. I said one last time to confirm “so you are not going to honor the advertised price” He said “absolutely not! We are selling so many and cant keep them in stock so we are jacking up the pricing on all our units”. Not to mention the $4K Added Dealer Markup (ADM) which is 2-3 times any other dealing I contacted. Seems like greed to me!· I know this is not an essential item but it saddens me to think that a company like this would intentionally gouge their customers to make a few extra dollars. You, me and other people are their customers and Customers are the life's blood of any business. I understand this with my business and instead of gouging my customers I just get booked out a little further. The only way to teach the greedy a lesson is the hit them where it counts most… Their wallet…· I intend to contact the BBB, channel 9 and 10 news, the attorney general and post this review online to do everything I can so people know exactly who they are doing business with in hopes they avoid criminals like this and give their business elsewhere. Unfortunately for Del Amo this will cost them far more than the $2000 discount they chose not to honor. Seems very short sighted to me…
Chula Vista Ford
560 Auto Park Dr, Chula Vista, CA 91911, United States
I bought my 2020 F150 on October 2020, when it was Penske Ford. My experience was pleasant with the sales person. My experience from picking the truck to driving of the lot took approximately four hours. What took the longest, was waiting for the finance guy, which they only had one. I was the last customer at the dealer when I drove of the lot. My case was very easy. Excellent credit, I took the first offer they gave me, and I did not negotiate the price. I was pretty much an easy sell, I said yes to everything. For a sale like that, I should have been in and out in an hour max. The time it took to complete the process, is the reason why I am giving it a three star. Since I was the last customer, by the time I got with the finance guy, he seemed quiet, and just wanted to get through the process as fast as possible, I dont blame him, I wanted to get out of there quickly also. However, I will say that the finance person briefed me on everything I signed, and told me my APR when I asked him. Sometime in the middle of signing papers I asked what about extended warranty? He seemed asthinished that I asked about extended warranty. I pretty much told him I wanted and extended warranty that would cover everything, I dont want to pay anything when I come to the dealer for service or repairs. Essentially pre-pay everything. He told me to get a highest warranty and pre-pay maintenance they have, and I did. I have been pretty happy with the truck.On the service part of the house. Service always takes forever. Be prepared to wait 2-3 hours on a simple oil change, and inspection, even with an appointment. Since 2021, for all my services I have not paid, looks like my pre-pay works so far. However, my last service, which was about two weeks ago, I asked to have a brake fluid flush in accordance with my F150 owners manual. In my manual it states that a brake fluid replacement is recommended every three years. When I asked for the flush, I was surprised that I had to pay for that. No big deal, Ill pay for that service. Overall 3 stars for service department due to the amount of time it takes to service your vehicle for a simple oil change, even with an appointment.I cant remember the name of my last service rep, two week ago. But he gets 5 stars overall for customer service! I showed up to my service appointment early, in military uniform because I was in transit to work and decided to wait for my vehicle. He greeted me friendly, asked me what I wanted to get done, and kindly informed me I had to pay for the brake flush. Upon completion of my service, my service rep took the time to help me out in off setting some of the cost of the brake flush. He informed me I had 40,000 ford point that I had never used. I baleieve I got the point when I purchased the vehicle. He asked me if I wanted to use my points towards the service and I agreed. I ended up not paying anything! I would have never known if my service rep had not taken the time to look into it. He decided to take the time without me asking him. That is 100% customer service at its finest.If Chula Vista Ford management reads this review, I have some feedback that help out internal proceeses in ensuring better customer satisfaction.-There are customers, like myself, who dont care about pricing, have excellent credit, and the funds (cash, pre approval, or finance through dealer) to purchase a vehcile. These type of people know exactly what they want and time is valuable. I would recommend this dealer implements a speedy buying process for this type of people.-Invest in adding two drive-thru lanes for vehicles only requiring oil changes, and tire rotation. Something similar to those 15 minutes drive-thru services that are all around town. I have seen drive-thru oil changes at other dealers in San Diego. This add-on would aleviate a lot of waitting time for customers and would greatly improve customer satisfaction.