Top Car Rental Agency in Fairfield
Budget Car Rental
600 Parker Rd, Fairfield, CA 94533, United States
Steer clear of this particular location. So sketchy. We rented a car for a few days and everything started off great- we extended another few days and Alfred said that it would be for the same daily rate. When we showed up to return the car, he presented a bill to us about $150 higher than what we were expecting. After a lot of back and forth, he finally honored the deal he offered us initially. I would probably not have bothered to write a review if that were where it ended, but then three weeks later we got a surprise $479 fee (almost as much as the car rental for the week). No explanation, no heads up. I called into the main Budget office and they said it was for a cleaning fee.We had taken the car to the beach and our kids got a bit of sand on the floors (not a crazy amount). My wife and I actually asked him to come out of the office and look at the car and asked him if we should go vacuum it out. He looked it over, said that it was fine, no problem, and that we were good to go. My wife even told me that I was being over the top but I wanted to make sure that we were totally settled up.All I can say is that Ive been renting cars on occasion for almost 20 years and I have never had anything like this happen. Enterprise has been nothing but a great experience, and I havent had a bad experience with Budget before this. It all comes down to this particular business owner- trust me, stay away.
Fairfield Subaru
2525 Martin Rd, Fairfield, CA 94534, United States
I LOVE this dealership, service team, and parts shop so much. I'm now having to edit my old posts to continue sharing my positive experiences because Google won't let me review this place more than once! Lol.I most recently was having some concerns with my 2018 Crosstrek and was able to take it to my guy Jay Valdez in service, the morning after I called. Long story short, I found out I was looking at almost $10k in repairs because there was a freak issue going on with my transmission. Every Subaru owner I've met, including myself, prides themselves on the durability and reliability of their Subaru - so this news was upsetting in more than one way. Jay V. immediately reassured me that he was going to make some phone calls and talk to the people he needed to talk to in order to figure out how get my car right, and his goal was to not have me pay a single dime for it - even he was shocked at the issue my car was having and seemed like he took it personally as well. Jay did what he needed to do in the next couple days to work his magic. He called me back, and informed me that my transmission was going to be completely replaced and installed at ZERO cost to me. What a relief!!! This was such amazing news to hear and I could tell that Jay had a personal interest in making sure the proper outcome came true for me. I've been bringing my Crossterk to Fairfield Subaru since I purchased it, and he simply wanted to show gratitude to a very loyal customer he said.To add to Jay's efforts I later found out he pulled some MAJOR strings to get a new transmission to Fairfield within 1-2 days when simply ordering a new one could have take about a month. While they provided me with a rental car for my troubles during this time (also amazing), Jay didn't want me to be without my baby longer than needed.I could go on and on about how amazing Jay and the whole service team have been to me over the years…and I also don't want to forget my extreme appreciation for the mechanics who have worked on my car- it always come back to me running better than ever! I don't want anyone else touching my car!!!I even went back a few days later to grab a couple random parts for my GF's Impreza (cuz yea, I told her she had to buy a car from Fairfield if she wanted a Subaru) and Gerry in service also went above and beyond to help me figure out what part I needed and he actually had it in stock! He stayed after hours to finish helping me and I just couldn't thank him enough.Because of the way I'm constantly treated when I visit this dealership, I will continue to show my loyalty to Fairfield Subaru for many more years to come. I will continue referring my friends and family there because they treat me like family. Thank you EVERYBODY at Fairfield Subaru for ALL you have done for me over the years, I am beyond grateful!
Avis Car Rental
600 Parker Rd, Fairfield, CA 94533, United States
The staff at this location is very rude and unprofessional. We had an issue with the car we rented, called Avis customer service who advised we should drop it off with any Avis location for a different vehicle. The lady working seemed annoyed by us telling her this and then took a phone call and proceeded to rent a car to someone over the phone while us, another customer, and a tow truck driver were standing in line. We had forgotten to put gas in the car, so we left to do that, came back, waited while she was rude to someone else, and then she started on our paperwork, with breaks in between to call someone else to talk about a tow truck driver she had ignored earlier who it seems was tired of being ignored so he set out to load the truck he was supposed to tow into his truck. She finally got our paperwork set and did a walk around of the car for damages, she walk away and we got in and the car smelled like someone had been smoking in it and was fairly dirty. She argued when I told her it smelled like smoke and that led to another ordeal of slowly executed paperwork, during which I asked to see the next car first to avoid any of the same issues before she finished the paperwork and was told she had already finished it (not true) and after 10 minutes when she actually finished the paperwork she again refused when I asked to see it before I signed. Thankfully the second car was fine.If you can rent from another location you should.
Da Costas Autoworld
1907 N Texas St, Fairfield, CA 94533, United States
I first went to Carhop in Vallejo but, due to their really high interest loans, potential $400 monthly payment, and them not willing to negotiate car prices, I was able to find Derrick and Karen at DaCostas Auto World!! Saying they were great does not do them any justice!! I have bad credit (bankruptcy, charge-offs, collections, you name it) but the finance company they use (credit acceptance) was able to get me into a great car (2013 Nissan with only 86k miles) and for a low $200 monthly payment!! The best used car dealer I have found, and I went to about 10 before I found them!! I will forever refer ppl to this dealer! Thanks guys!!!
Top other services in Fairfield:
Rena MacDonald - State Farm Insurance Agent
1300 Oliver Rd #110, Fairfield, CA 94534, United States
Rena MacDonald and her State Farm team has truly been there for me in every one of my life experiences, big and small, good and sad. Consistently the team at this office go above and beyond to support me and have for over 15 years of my life! I cannot recommend this office more highly for their true compassion, care, and support of their customers.Tammy Mullins is one of the team members I have had the pleasure of working with and I cannot say enough great things about her help and support! Most recently I purchased a car that had a bit of bad luck associated with it. Within 1 year Tammy helped me with 3 claims on my car (Wind shield, Vandalism, and getting rear ended) moving to 2 different cities, and double checked the coverage on my plan time and time again to make sure it was what I needed within my budget.Tammy not only had the patience to listen to what I was going through each time but gave me great advice and even continued to call and follow up once everything was settled just to make sure there wasn't anything else needed. This AMAZING support calmed my stress and made the processes as easy as possible. Not to mention, Tammy took the time to follow up directly if I was given an answer that didn't make sense or seemed off where she got back to me within the same day. Truly above and beyond every time I needed help with so much kindness and compassion. Thank you so much for all your help Tammy!!!
Steele Insurance Agency, Inc.
1411 Oliver Rd Ste #120B, Fairfield, CA 94534, United States
Too bad one star is as low as I can go....Following a quote, I signed up for their services.As I was paying through escrow, they swore I wouldnt get charged... but took payment info as a matter of policy.WELL... you guessed it! I was DOUBLE charged!!! Escrow and debited from my checking... THUS causing a series of checks to bounce.If only the refund was as quick as their debits! It took every bit of 2 weeks, but I guess I need to be thankful I got ANYTHING done from their back office.Finally, after three months of service, I was canceled for non-payment. Even though it was clearly paid in full--- TWICE, I allegedly had an arrearage and was canceled. Not one notice of delinquency, rate changes, OR even a call from the agent booking the sale!!!!Rationale given: I moved! DUH! Thats why I needed the insurance!!! Thats why you quoted the address!!!!! They reserved the right to increase my rates at anytime?!?!?! Regardless of the law, the contract, and unethical they behave....Mistakes happen. But to not have insurance, failure to refund, and even failure to communicate at any level.... inexcusable!!I finally had to get a full and total refund from Nationwide, their parent company.STAY-A-WAY!!!!!! Over sold and under performance, I hate to need to file a claim!