Trailer Rental at U-Haul
1747 Lincoln Blvd, Santa Monica, CA 90404, United States
Awesome Human Customer Service from rental to return!!!!TY
4.7
Stray Angel Films
11318 Santa Monica Blvd, Los Angeles, CA 90025, United States
You don't go to stray because you like their prices, their prep, their team or anything really. You rent stuff from here because it's convenient for some producer who thought it was a good idea.The team lacks in creativity and service. The gear condition is mediocre. Wait… they sub rent everything. So wait 4 hours to get the thing they told they had.If something isn't working they pause their Netflix show and stop to tell you for a couple seconds… well that's what we have. Either make it work or don't.The democratization of media… has created too many shops like this.
4.6

Top other services in Santa Monica:


Scott Price - Compass Real Estate
2115 Main St, Santa Monica, CA 90405, United States
I cant recommend Scott Price highly enough, and here is why: After living in a condo in Downtown Los Angeles since 2008, I decided it was time for a bit of normalcy and quiet for my personal sanity during COVID 2020, and a plot of land I could call my own (and dig my toes in some green grass in a yard). I decided to move to somewhere in the middle of the city (Miracle Mile, Hancock Park, West Adams, etc.). I had always wanted a yard, a BBQ island, and potentially a jacuzzi of my own. I think it was when the Lakers won in 2020 (I was there in the crowds in 09 and 10, and it wasnt so rowdy), and then when the Dodgers won (by the Grace of Gibson) that I knew I had to GTFO DTLA.I have to admit, it was rough to start when I started to look for homes in July. The market in Mid City Los Angeles is competitive to be polite and downright vicious at the minimum. Homes in Q4 of 2020 amid the pandemic were being listed and sold within 2-3 days in the hot markets of West Adams, Bevererlywod, La Cienega Heights, Picfair Village, Faircraft heights, Carthay Square, Miracle Mile, Mid-Wilshire, Dockweiler, Wilshire Park, and Hancock Park.Your real estate agent SHOULD be like your hair-stylist, private banker, club promoter, or wealth manager. A good working relationship is a must and will pay long term dividends.Many of them werent great communicators, decent at sales, but incredibly bad on the tactics of buying a house and how to assess intangibles that were a win-win situation for the agent and me. A lot of them tried to push me to buy the first home I saw. Dont skimp or think the RedFin discount will help-- it wont. Dont try to split the commission 50/50 with your sister, mom, brother, or in-laws say its an easy way to save. It wont be, especially for an ultra-competitive market. You will lose long-term because unless those people have sold for years, they will not know how to assess correctly, and that will hurt you with maintenance and other surprise costs in the future.After I turned to Yelp, and I called 3 of the top agents in the area. Scott Price stood out because someone else I respected very much as a former colleague had given glowing reviews. He did not disappoint. Hes an amazing communicator and is the opposite of lazy. He is a real estate expert and a total geek about home construction. He can talk your ear off with details about roofs or foundations. I now can eyeball whether a neighborhood or home will likely have residents who will make the homes value go up or down. I can tell this from the sidewalk to the little detail about chimneys, the windows, the lawn, cars, parking situation, the business surrounding it, trees, and the windows conditions. I can now mentally estimate the cost of structural repairs, future maintenance costs, and whether some renovation is possible. Ive learned to ask the right questions, and my eye for real estate assessment has grown without the price of a costly mistake. I also know how to tell real original vintage Spanish tiles on a roof and how they were made (ask him). We looked at over 7 homes in person, and he taught me how to even skip this step. I almost purchased a home over 200k over what I wanted to buy. Still, he made sure I drove around the block, and we found an auto-body shop less than 100 feet away from the backyard and the master bedroom.Scott is the ultimate teacher and guru. He is an everlasting professional who owns multiple properties of his own. He can tell you with a glance whether something is up to code and ball-park how much it will cost to maintain. Dont skimp on your first house purchase. It is a significant investment. If you value your time and want to increase your own capabilities, you can do no better than Scott Price. Real estate is a long term commitment, and Scott is a long-term thinker and a person you want on your side. Dont skimp on one of the more critical decisions in your life and go with Scott Price.
5
Nexa Events LLC Event Planning Company
9903 Santa Monica Blvd, Beverly Hills, CA 90212, United States
I recently had the privilege of working with Nexa Events to plan a grand corporate event for our moving company in Los Angeles, attended by a lively crowd of 200 guests. Nexa offered an array of services that collectively transformed our event into a remarkable success.From the moment we engaged Nexa, their expertise shone through. The Nexa team demonstrated professionalism and knowledge that left us thoroughly impressed. They skillfully orchestrated every detail of our event, ensuring it went off without a hitch.Nexa's floral design service was a standout. The arrangements they provided were not only breathtaking but also perfectly aligned with our event's theme and décor. The attention to detail was evident in every petal and leaf, adding an elegant touch that elevated the entire ambiance.The Photobooth rental was a hit amongst our guests. It provided a delightful and memorable activity, capturing candid moments and creating lasting memories. The equipment was top-notch, with a friendly attendant ensuring everything ran seamlessly. Customizable prints and an array of props added a playful element, delighting everyone.Nexa's DJ and MC services kept the energy levels soaring throughout the event. The DJ's music selection was impeccable, catering to a diverse audience. The MC was engaging, flawlessly guiding the evening's proceedings. Together, they ensured our guests remained entertained and engaged throughout the festivities.The uplights rental service provided by Nexa transformed our venue into a captivating space. The strategic placement of uplights added depth and dimension, perfectly aligning with our branding and setting the desired mood.The catering service was a culinary delight. Nexa's menu surpassed our expectations, both in quality and presentation. Dietary preferences and allergies were meticulously accommodated, ensuring everyone savored a delectable meal. The catering team's professionalism and seamless service left a lasting impression on our attendees.Lastly, Nexa's expertise in venue selection was invaluable. They guided us to the perfect location, striking the right balance of space, ambiance, and convenience.Nexa Events' dedication to our event's success was evident in the quality of their work. They orchestrated a seamless and memorable corporate event that exceeded our expectations. I wholeheartedly recommend Nexa Events to anyone seeking top-tier event planning services in Los Angeles. Thank you, Nexa, for your unwavering commitment to making our event truly exceptional!
5
The Brothers M - Cornerstone Home Lending
139 Ocean Ave Ext #1, Santa Monica, CA 90402, United States
I recently had the pleasure of working with The Brothers M - Cornerstone Home Lending, an outstanding mortgage lender, for my first-time home buying journey, and I cannot express enough how impressed I was with their exceptional service. From start to finish, they demonstrated unparalleled efficiency, strategic guidance, and a truly personalized experience that made the entire process seamless and stress-free(or as stress free as home buying can be). I was referred to them and have already referred them to friends and colleagues.One of the first things that stood out to me was their efficiency. They wasted no time in gathering all the necessary information and documents required for the mortgage application. Their thorough understanding of the process allowed them to expedite the paperwork and move the loan application along swiftly. I was amazed at how smoothly everything progressed under their guidance, giving me peace of mind that my dream of owning a home was within reach.What I appreciated most was the personalized experience they offered. They took the time to truly understand my goals, preferences, and concerns. They patiently answered all my questions, no matter how small, and provided detailed explanations that empowered me to make confident choices. Their approach was friendly, supportive, and never pushy, making me feel like a valued client rather than just another transaction. It was evident that they genuinely cared about my satisfaction and wanted to ensure that I made the best decision for my future.Throughout the entire process, The Brothers M was there every step of the way, offering guidance, reassurance, and constant communication. Their professionalism, knowledge, and commitment to excellence were evident in every interaction. They not only helped me secure a mortgage but also educated me about the home buying process, ensuring that I was well-prepared and equipped with the knowledge I needed to make informed decisions.Thanks to their efficiency, strategic approach, and personalized experience, I am now a proud homeowner. I cannot recommend this mortgage lender enough to any first-time home buyer, or any buyer, seeking a seamless and rewarding experience. If youre looking for a dedicated professional who will go above and beyond to make your dreams a reality, look no further. With The Brothers M by your side, you can rest assured that youre in the best hands possible.Thank you once again for your exceptional service and unwavering support!
5
Lexus Santa Monica Service
1602 11th St, Santa Monica, CA 90404, United States
I recently had a very suspicious and irritating experience with the Santa Monica Lexus service center. Ive never had any real issues with my vehicle; its a 2010 IS250C Lexus with only 80,000 miles. I took my car in early one morning for routine oil change and 80,000 mile point inspection. I dropped it off, get my loaner, then about 3 hours later received a call from my service representative saying I had a strut leaking; it wasnt imperative to be fixed, but I should keep an eye on it and my car was ready. I picked it up around noon and drove home, upon pulling into my driveway my check engine light and traction light came on. I called the service center, they told bring it back and they would look at it (It took 1.5hrs to get back in traffic). I received a call about 5 PM the next day saying that my O2 sensor was defective, they estimated the cost to be $800 to fix it. I was pissed! I took a great running car to get a routine oil change and once they gave it back instantly the service engine light comes on.Returning to the center the next morning to get my car and I asked if they would turn my lights off because thats how I gave it to them on Tuesday morning for my routine on change. They cancelled the lights but warned me that it would come back on because the sensor needs to be replaced. Its been a week and my lights have not come back on indicating that I had an issue with anything on my car. I leave this message because its very suspicious that this happened; in the years Ive had my car Ive never had any lights come on or any issues but is soon as I get it back from being serviced the lights come on. I remember having a conversation with my sales associate telling him that its a great running car and I havent had any issues. Maybe its me being a conspiracists or suspicious of car dealerships but I think its something to look into.
4.6
Annenberg Community Beach House
415 Pacific Coast Hwy, Santa Monica, CA 90402, United States
Our experience here was that the beach area is clean and beautiful, that the Annenberg house is spacious, that the playground nearby is lovely, and that the restaurant is, too. The last has vegan options, which we like, and there were plenty of bikers, walkers, and skateboarders along the boardwalk. It is not a place you can get to via public transit, but is just a short Uber away from downtown Santa Monica train station. We will go again and recommend others to go. Im giving this a 3 star review only because I felt that the guide for our family beach walk was condescending toward my young child, treating her more like a nuisance than a person. She did show her some ways to use our tour binoculars, but my daughter and I ended up leaving the nature walk early and will not be attending one again. I do not recommend the beach/nature walks to other people. There was also a photographer there taking photos of my child every time she raised her binoculars, assumedly for publicity, but no one informed me of this, nor were I or my daughter asked if we wanted them taken, even as a courtesy. This place needs to work on its people skills.
4.6
AVA Hollywood at La Pietra Place
6677 Santa Monica Blvd, Los Angeles, CA 90038, United States
I'm a current tenant and it pains me to write this review because when I first moved here I loved the building and its amenities but that's all you will get with this place. Purely aesthetics.STAFF:Tenant service is not a priority here, everything is automated or through apps. No one is ever in the office, if they are they're sitting in the back room and you have to wait 20 minutes before someone notices you on the camera in the lobby. They're nice people and I'm sure they mean well but their system is inefficient. Bri and Amy are the only ones who've shown some kind of empathy and assistance, for that I am grateful. The maintenance deserves raises for the filth they put up with the residents. Mail theft is a constant factor, the staff deflects all responsibility when it comes to tenant affairs in dealing with things of this nature. They'll just repeat their policy to you and tell you to file a police report which ultimately will go nowhere. Sure you'll get an email about Food truck Thursday but if someone in the building likely stole your dog food or the shoes you really wanted to wear that night, no further action is taken by the building. Not even an a courtesy email. Building security is laughable, at 3am there was a homeless person in the garbage room I had to scare away with a bat, apparently he's a regular and snuck in a few times before.RESIDENTS:Like a Dr. Seuss novel, some are nice, some are rude, some are just flat out gross with their disregard for sharing space. People throw trash off their balconies, allow their pets to pee in frequented areas like elevator entrances or the actual elevator without cleaning it.BILLING: (personal experience)We have been here since September 2022 and was late on rent ONE time in OCT and paid both OCT and NOV rent with no fees, no penalties, no court notices. At the end of Feb 2023, a bunch of dead gnats kept falling from under the base boards at which that point we requested to switch units. Also, my sister had been in a life threatening car accident with her fiancé while also visiting his father on his death bed. My sister being distraught simply forgot to pay rent for March,Shortly after, we were claimed to have been served a 3 day notice on 3/10 which was never received by me, I only knew we were because we were served court papers for eviction not but two weeks later. Again, we paid the rent in full and they also added $800 in legal fees which could've been avoided by a simple email reminder for rent. This is a system in place that's very anti tenant and feels like a way to squeeze extra bits of money out of people who are late on rent. Why are we paying legal fees for the buildings extreme action that an email could resolve? When we asked billing their response was “ well the lease says rent is due on the 1st “. Rent is due on the 1st yes but living in LA we know how our lives can get away from us so if you don't get it by the 10 you threaten to evict?In MAY, we paid $1000 to transfer units which was promised to be waived considering the pest problem we had yet it wasn't. Paid a whole new deposit, paid one week of MAY's rent as well as JUNE.Upon waiting to get our deposit back from the previous unit, In July we got the notice, we were shocked to see they were trying to say we owe them even after keeping our deposit. $5000 to be exact. The ledger added over $1000 in utility charges from the beginning of the lease along with other extra add ons. I reviewed all charges and showed them their inconsistencies that they are in fact over charging us. No one has gotten back to us since.I paid July's rent for our new unit and tried to pay August's only to find out my account was locked. The building claims I have made no payment since I've been in this new unit which is absolutely insane considering I have bank statements of proof and has since filed another eviction requesting we move….This place will stress you out and not have a care in the world. I'm surprised a class action hasn't been filed yet, if there isn't one already..
4.3
FIAT of Santa Monica
1820 Santa Monica Blvd, Santa Monica, CA 90404, United States
Sales Dept. (Anya) was great (5 stars), Service Department hours & time estimates are abysmal (1 star for at lease providing a rental every time), so average is 3 stars.I had 3 to 4 recalls on my 2015 Fiat in the 1st year I owned it. My leasing experience was fantastic--if Anya is still around, ask for her. She is no pressure, straightforward, and she worked with us to get us to the numbers we wanted.However, the so-called Service Dept. was abysmal, and has been for me since Day 1.The 1st strike against the Service Department was when we went to pick up our new Fiat: our car was dead. The Service Dept. was in charge of prepping it for delivery. When we showed up, the car would not function at all. We turned the key, and the dash wouldnt even light up. It was the weekend, so nobody was around to figure it out. At least the Sales Dept. gave us the option to wait a few days for the Service Dept. to work it into their queue and figure out the problem with our car, or take an alternate vehicle that would power on.Since then, we have had to deal with the Service Dept. many times thanks to 3-4 recalls (it flat out stalled twice, once in the middle of an intersection).The 2nd strike against the Service Department involves their hours. The Service Department is unavailable to service vehicles at times that are convenient for the average working human being, and they wont work with you or Sales staff to make your life even the slightest bit easier:- Want to drop your car off early? Too bad. There are spaces on the lot, but the Service Department wont let you leave your car on the street or lot or leave your key with Sales staff- Want to pick up your car after 6 pm? Too bad, the Service Dept. wont arrange it with Sales- Want your car serviced weekends, when youre not working? Too bad, Service Dept. is closed- Want to get service while you are on vacation? Too bad, Service Dept. wont give you a firm completion date & time, or they will blow it, and wont keep your car past the day they finish service.- Is it a holiday? Service Dept. is closed, so no service for you.If they can do anything to make your life easier to make up for these drawbacks, they wont do it.The third strike is our Fiat service has involved problems the Service Department knew aobut but did not tell us about. Good service departments reach out to customers about known problems to avoid headaches later. Instead, SaMo Fiat Service waited for our car to die, then told us about the known issues after our car was towed in.The fourth strike is that the Service Dept. always takes longer to complete the service than they tell you it should and even takes longer than the extended time they build into their scheduling to give themselves wiggle room. A couple of the recalls for our car involved reprogramming a unit on our car. They told us it should take only a couple of hours. Every time, it has taken a day or more. So I have dropped the car off thinking I can have it later that day, then I end up going back and spending an hour at the Service Dept. negotiating a rental.This last point brings me to the only redeeming qualities: The Service Dept. comps a rental every time I go in, and they do eventually fix the many problems that creep up in a Fiat. Usually its because theyre taking a few days for service that they said would take only a few hours. But they would be truly and completely awful if they didnt do at least this much, so Ill give them a star for that.The final strike is that a better Service Dept. might recognize that being fully booked for days in advance during their bankers hours might mean that there is enough business to add some hours after 6 pm or on weekends.A friend of mine who worked at a Honda dealership said that the Sales Dept.s job was to sell a customer the first car, and the service department was responsible for selling every car after that.Fiat Santa Monicas Service Dept. successfully convinced me not to lease another Fiat, because it is so difficult to find a convenient time to get it serviced.
4
U-Haul of Santa Monica
1747 Lincoln Blvd, Santa Monica, CA 90404, United States
I had a pretty horrible experience with this location. Firstly, there was some good to be had with the company itself. The truck was almost new and therefore in good condition. After the use of the truck, I had a billing issue which took a few calls to customer service; all of those people were enthusiastic, helpful and polite. Return to a local drop off spot was super easy and staffed by a nice guy. I kept my part of the deal with gas, etc., so no unexpected charges afterwards.But my experience at this location was enormously off-putting. The man who assumed responsibility for helping me was enormously rude. Im waiting to speak to someone at a desk when I hear this guy standing 20 feet behind me ask what do you need? There were no lights on this day because of an electrical blackout on the block, so I couldnt see his eyes. Given that I was next to another person waiting and that he did not address anyone (sir, maam, or even a hey, you), I asked to whom he was speaking. He tells me, and this is word for word, Im talking to you. Come here. If Im going to talk to you I need you here, not standing over there. This in the most arrogant tone imaginable. I felt like I was getting stopped by the police. Unbelievable.Sadly, I had to deal with this member of societys finest through the whole process, trying my best to suppress my anger. To top it off, he shorted me on the moving blankets I had reserved and paid for, the charges of which customer service took care of with no hassle.To top it off, they have employees that smoke on a bench next to the entrance door. This in Santa Monica, CA where it is illegal to smoke on a public sidewalk anywhere near a business. I literally had walk through cigarette smoke to enter the business.Next time, Im biting the bullet and paying the extra money for Penske.
3.9