U-Haul Moving & Storage of Roseville
117 Wills Rd, Roseville, CA 95678, United States
Its a uhaul rental place. They dont seem to have much in the customer service department but why would they when people will always need to rent these trucks or trailers
3.7
U-Haul Moving & Storage at Sunrise Avenue
333 Sunrise Ave, Roseville, CA 95661, United States
Excellent customer service, family business. My wife and I went there to rent a small trailer. For some reason my trucks electrical was not working. The employees (Yes more than one) tried different ways, different testing equipment, and different trailers in an attempt to correct the issue that ended up being 100% with my truck. They even went as far as having me drive to their work shop area, went under the hood and provided their own fuses in an attempt to fix the problem. Ultimately the issue could not be fixed and they gave me a full refund. They could have easily said sorry, its not working but instead spent 30 minutes just to lose money. They also refunded the equipment I purchased for the rental. I will definitely rent from this location again. Very trustworthy.
4.1
U-Haul Neighborhood Dealer
1701 PFE Rd, Roseville, CA 95747, United States
Uhaul Corp People as bad as these guys.Today at 9:12 AMTaking advantage of the homeless in Roseville.I recently rented a uhaul from Colorado to California. When I arrived at the Roseville PFE (in city limits) Uhaul yard, it was raining. I parked the Uhaul and was preparing to go inside, when a man in a came over and told me it was parked good. He asked me if was cleaned out and I told him it was clean. He then proceeded to drop the trailer in the mud. At this point he told me, he was not an employee, but helped out for a little compensation. He then was at the store entry and took the moving blankets I had. He pointed to a man sitting at the desk in the convenience store, who directed the homeless man to count the blankets twice. The owner or employee processed my paperwork, and I asked him if he was paying the homeless person, he said, they just do that.I said, you sit here at your desk, and a homeless person does your job? I told him its basically slave labor and I would be calling Uhaul corporation as its basically illegal not pay people who work for you.I called for their parking lot and they said a supervisor would be getting back to me.A week and a day later, I called and this morning ( Dec 29th) a supervisor Victor, basically blamed the homeless, never admitted it was wrong to use the homeless, and said he would talk to the location. I was basically hoping, he would say that it was against policy and he would do everything to make sure it didnt happen again.It is truly sad homeless people are treated badly and used as free labor.
4
U-Haul Neighborhood Dealer
851 Galleria Blvd, Roseville, CA 95678, United States
If there was a way to do no stars I would. I went in spoke with Tony HE NEVER MADE ME SIGN ANY PAPERWORK, never looked over the truck with me, told me I was good to go and I could rent the truck for $65 and some change from Friday evening til Sunday when they opened. I contacted him and ask if I could keep it a couple extra hours Sunday and was told that wasn't a problem. Dropped it off Sunday, THEY CHARGED ME $125 that was pending and $190 that was taken out completely. Upon calling I was told by Kyle that I had went 95 miles when all I did was go from they're store and to watt 1.5 times and that I was in the wrong and it was my fault. The guy who let me rent the uhaul and the guy who I spoke to today took complete advantage of the fact this was my first time alone renting a uhaul and I was a woman by myself. Kyle ended up “fixing the pricing” and refunding $65 back to my account but basically made it seem like it was a favor to me. Very unprofessional and inappropriate especially the way I was being spoke to while understandably irritated. You want to rent a uhaul? Make sure your ready to be taken advantage of and spoke to as if your the idiot when their workers don't know what they're doing. Very unfortunate that places like this run on scams and I am not the only person who's had this problem from this place in particular. Make sure you have your own truck and trailer to move yourself.
3.1
U-Haul Neighborhood Dealer
4351 Westpark Dr, Roseville, CA 95747, United States
Cintia helped us for our first time using a U-Haul, and was extremely professional and patient with us! We were chatting, and she had to take a phone call, and I overheard some amazing customer service even over the phone. Truly great service
5
U-Haul Neighborhood Dealer
1811 Douglas Blvd, Roseville, CA 95661, United States
I rarely write a bad review but dropping this off was practically impossible to find. Then i recieved a bill for the bridge toll...I wanted to drop at sunrise and when i asked about the toll they said it was taken care of. They had a nice large facility and great customer service! GO TO U-HAUL ON SUNRISE!
3.2
Trailer Rental at U-Haul
117 Wills Rd, Roseville, CA 95678, United States
Cory the mechanic was busy, but he stopped and helped me anyways, very nice and knowledgeable. So glad we went there, been to 3 places and no one helped just said to order this part or that. Thank you again Cory great customer service!
5
Holt of California Rentals - Roseville, CA
10000 Industrial Ave, Roseville, CA 95678, United States
What a great first experience with renting my first large tractor. I needed a D6t bulldozer for whim project within the week. Steven processed the paperwork quickly and before I knew it Steven had the D6 ready a day before I needed it. Delivery and pick-up crew was very professional and friendly. I went in expecting to be turned away from renting a large tractor because of not having an contractor account. The CAT rental crew in Roseville is top notch. I got the dozer and now my mother has a new driveway, shop pad, road, house pad, and a park like trail across her property.A+ experience!
4.3
Arrow Rentals
1780 Vernon St # 4, Roseville, CA 95678, United States
If i could give this place zero stars i would. I would not recomend this place to anyone. I had called and got a person answer the phone so rudely and i hung up later on got a call from omar the owner to say he appoligize and he will give me rental for free told him about my card and he said they accept EVERYTHING had hubby go get the rentals and nope they did not let us rent it out! Told husband PROMOTION is only good for today. No omar it is not a promotion .very disapointing. Dont say you accept everything if you do not. It wasted our time and gas .
4.2

Top other services in Roseville: