Top Truck Rental Agency in Burbank
Discount Rental Car Burbank-
10852 Burbank Blvd A, Burbank, CA 91601, United States
I felt very mislead by my interactions with this company. I made a reservation for a car online, and when I called to confirm, the man on the line insisted that the rate online was wrong and it was actually some other rate. The rate still seemed reasonable, and the website had been fairly professional, so I still went through with the reservation. When I showed up for the pick up, I was shocked by the state of the office in comparison to their website. I had gotten the impression that the process would be more like renting a car from a larger dealership, but this was far more casual. I was given a single key to the one car they seemed to have on the lot. It was well over 20 years old and the odometer was broken at 299,999. The car had hand crank windows but decent AC. However when I turned the car on the check engine light was on, as was the light indicating that the driver side airbag was not functional. I confirmed these lights with the office, and was told it was just the lights, nothing was actually wrong. The car drove well, but left a large puddle of oil behind when parked. All together, I was very frustrated with the interactions I had with this company and I felt very tricked and misled by their website.EDIT: This business must have only recently seen my review, because I am now receiving calls from them. They have called me 4 times today. They sent me a text just saying to call them. When they called a third time, I answered because I was very confused why they would be calling me now. I asked if he was trying to harass me to change or remove my review, which he denied, but he called again even after I hung up. This is aggressive and the wrong way to handle business reviews you dont like. This gives you no grounds to harass me for accurately describing my experience with you.
Trailer Rental at U-Haul
7721 N Hollywood Way, Burbank, CA 91505, United States
I appreciated that I could drop off my uhaul early and not be charged an extra day I did not need. It was cheaper than they quoted! The 15 ft truck did not burn as much gas as I thought it would and it's pretty easy to drive as a female. Only thing I didn't like about driving the uhaul truck is that it has no backup camera and it's a complete blind spot directly behind the truck. Also remember to grab a dolly or whatever you ordered because the staff didn't remember to give it to me and I had to come back to the location to pick up. Great experience overall.
Avon Rent A Car Truck and Van - Burbank Parking...
2700 N Hollywood Way, Burbank, CA 91505, United States
Rented a box truck. Booked it online at the same day. Very easy to book, payment inside. Friendly staff, new and clean trucks. Highly recommend.
U-Haul of Burbank
924 S Victory Blvd, Burbank, CA 91506, United States
I rented a 10-foot truck to move from San Jose to Burbank, California, and paid $520 for mileage and equipment. After returning the vehicle in 35 hours when I had 96 hours to keep it. The guy reversed the fuel credit that they gave me in San Jose location for no reason I knew of because I returned it at the exact level I picked up. They left me with the impression that they were doing to help, but when in fact, they charge me three times the price of the fuel at the end when I cant go in to pick up the truck to refuel it and return to them. I couldve pumped gas myself at a fraction of the price. Im familiar with these industries the deception not so much. The customer service gal Mackenzie argued for 15 minutes the contract said the truth, not the guy who handed the truck in San Jose. I let them take the money anyway, but there is a story to be heard for others to avoid this unsatisfying and disappointing story. Why did they bother giving a fuel credit in the first place anyway, so they take it away?
U-Haul Moving & Storage of Sun Valley
7721 N Hollywood Way, Burbank, CA 91505, United States
On Friday 2/5/21 I rented a 15' moving truck from the U-Haul location in Sun Valley, CA. The experience was a slightly different with COVID-19 restrictions, but it was quick and easy to get the truck. I took it back to my old apartment I was moving out of so I could get moving first thing in the morning. When I was ready to move, I noticed someone had spray painted graffiti on the side of the truck overnight while parked. I was angry that someone had vandalized the truck, but I was glad I had purchased U-Hauls safe move protection (since it was sold as protection against damage to the vehicle) I used the truck for 30 miles and returned it less than 24 hours later. Upon returning the truck, I notified the attendant at the Sun Valley, CA location that someone had unfortunately spray painted on the truck. He looked concerned, but told me not to “worry about it, it wasn't my fault.” I asked if there is anything else, I should be concerned with and asked how I would receive the final charges. He responded no and I will get my receipt by email.On Monday February 8th I received my email receipt with a “cleaning fee” of $150.00, to my surprise. I called the Sun Valley U-Haul to see what the fee was for, but they told me they had no idea and did not have notes, so they told me to call customer service. I called customer service and they said the same thing and that I would have to call the Sun Valley U-Haul. I called back again and said the call the manager who goes by “TJ” directly. I called twice and left a message. I called customer service once more to see what my options are since I am not getting any answers; at that point, they told me to file a customer action form. All these calls took about an hour out of my day and delayed my organization duties at home, the last thing I needed while moving was to deal with this.On Tuesday February 9th I received a call from TJ the manager, he told me the “cleaning fee” was for the graffiti. I was surprised since his attendant when I dropped off the truck told me “not to worry about it” and I assumed since I purchased “Safe Move Protection” from U-Haul I was covered. He proceeded to tell me I still owe the fee and that his weekend employee is not trained to take in trucks so he doesn't know better and should of not said “don't worry about it” and that the Safe Move Protection from U-Haul does not cover the graffiti. I told him I wasn't angry about the money, but the fact that they weren't transparent and it shouldn't of took six calls, an hour of my time and a customer action form to get my answer, which then he became flustered and condescending. He told me I should of called him directly, which I did and he proceeded to say he did not get a call. (I have phone records showing I did) Then he said I should not make assumptions about U-Haul's safe move protection product and that I was not covered against graffiti and that owe the fee.I read the contract and could not find anything saying I was not covered for vandalism.I write this to let you know the horrible experience I had with U-Haul, U-Haul's Safe Move Protection and its employees. I have used U-Haul many times in the past, but this will be the last time. I hope that anyone reading this takes into account that they sell their “Safe Move Protection” with many promises, but it fails to deliver. I'm disappointed that the manager or U-Haul did not even try to remedy the situation especially when there were so many flaws in their operation. From the poorly trained and misinformed employee who checked in my truck and did not inform me of the fee or that “Safe Move” would not cover vandalism. To the customer service reps who had me waste my time on Monday calling so many different places and finally to the condescending manager who could not even attempt to rectify the situation. I'm highly disappointed U-Haul
Tool & Truck Rental Center at The Home Depot
1200 Flower St, Burbank, CA 91502, United States
I rented the polish machine from home depot. First time there was a guy called Noel he helped me which wasnt knowing what he was doing. Then when I returned it there was this guy Brian, which he igonred us for 5 minutes as we werent there at all. The machine wasnt working properly, I asked him about the reason and his answer was no it is working and go and do what you want to do. There are rude people. They got my money for nothing.
Geronimo Creek Lighting - Grip and Electric Ren...
2920 N Naomi St, Burbank, CA 91504, United States
I have been renting from Geronimo Creek for years. They are a great option for all sizes of productions I do. Sometimes I need a van. Sometimes I need a full truck. Sometimes I need two trucks. They work for all of those projects. I call them a lot for that reason. They also keep good quality gear. A lot of other places are cheaper but most of them have gear thats been thrown around the back of some LA Film School kids Prius. Spend the money on good quality. Have no problems on set. Make your clients and directors happy.
Coastal Car Transport
303 N Glenoaks Blvd #200, Burbank, CA 91502, United States
I had a really enjoyable experience with the actual drivers which is why Im giving 2 stars. But Henry was so rude to me when the driver wanted to pick up my car a day earlier than we agreed to. I called him to see if he could help because I wasnt ready a day earlier and he just went left on me about it not being a big deal because its only one day and that I can just uber around. I wasnt aware this company reimbursed for ubers.... When I pointed out the earliest available date I had in writing from him he pretty much hung up on me. This was my second time using this company but after that horrible customer service, I can no longer use or recommend it. Just find another broker or book through a driver directly.
Top other services in Burbank:
John Lite - State Farm Insurance Agent
4324 W Magnolia Blvd, Burbank, CA 91505, United States
I have been a Statefarm client for 10yrs since 2011.My go-to Super-Woman/Insurance Guru is Maureen Williams. Her professionalism & customer service goes above & beyond!! Maureen is very knowledgeable with ALL insurance policies & strives to get you the best policy to fit you & your familys needs. When I needed to file a claim Maureen pointed me in the right direction, walked me through, put me into a rental car & assured me that everything will be OK. Personally, there is nothing more important to me in the midst of chaos to feel at ease with my insurance company.Story time:I filed a claim on a Saturday & the following Monday Maureen reached out asking if there is anything else she can do Please do not hesitate in reaching out. Needless to say they are not just an insurance/ agent office.Maureen Williams is Family.. A total DiamondJohn Lite & his TEAM ROCK!!!
The Brad Korb Real Estate Group
3813 W Magnolia Blvd, Burbank, CA 91505, United States
We sold our house with Brad eight years ago, but our relationship with him started years before that.A few years after we bought the house, Brad called and got my wife. He said that the market had improved a bit and asked if we were interested in selling. My wife said no. Brad asked if he could check back with us, and my wife said, Sure, call in a year.A year later, Brad called and said, You said to check back in a year, so Im just checking to see if youre ready to sell. My wife again said no, and to check back in a year.This went on for ten years. It was never a bother, just a quick call. So of course, when we actually did decide to sell, we called Brad.When we met, we knew there were several things that needed to be done around the house: painting, minor repairs, etc. Wed been putting off selling for some time because we hadnt worked up the gumption to get those things done. I said to Brad, What Im hoping youll say is that you can take care of everything, and all we have to do is say, Go.Brad smiled and said, Geoff, Katerina, I can take care of everything. All you have to do is say, Go. We did, and the process started.We got a call from one of Brads people. She said, Brad gave me a list of the things that need to be done. We have people for each of those things. You dont have to use them, but if you want to, theyll call, and all you have to do is say yes and theyll do the work. We even had the option to pay out of the sales revenue, although we didnt.Over the next few weeks, people called. A handyman. A painter. A landscaper. Each said, Im with the Brad Korb team, and told us what needed to be done and how much it would cost. We said yes to each, and the work was done.Once it was all done, Brad sold our house, just like that. We wanted everything to be handled, and Brad did exactly that. It was perfect. From start to finish the process took only a month or two, and we got just what Brad had predicted.We couldnt be happier with the outcome, and even now we recommend Brad to anyone we know whos selling their house, or even people who just need advice. Hes always been available and helpful.