Top Car Rental Agency in El Cajon
Enterprise Rent-A-Car
3851 El Cajon Blvd, San Diego, CA 92105, United States
3.75 stars.The staff work hard to keep people satisfied and the prices, especially for frequent customers, are often the lowest. That said, the hours of operation are a little narrow which keeps them from serving the community as best they could. Also, I have been disappointed at times when they say they will have a certain car for me at the appointed pick-up time but dont and then want to give me an upgraded car. Upgraded cars are fine if they fit my needs, but more often I end up with a car that eats more gas. Overall I have been more satisfied than dissatisfied and I find them better than most car rental agencies.
Perfect Budget Rental
1198 Broadway, El Cajon, CA 92021, United States
What an annoying experience!1. Made a reservation online, they can't find it/have no record of it.2. Have to go searching for a car, as none (as described in website) are available.3. Car turns out to be a ‘rent-a-wreck'...radio broken, car dirty, stinky, and sticky, many scratches and dents, rear view mirror falling off, sharp edges in vehicle due to plastic being broken off, tires to big for bumper resulting in horrible squealing when turning, front lights missing, hubcap held ion by zip tie, resulting in THREE people stopping me to tell me my tire is falling off, and evidently no muffler because it sounds like a truck (Toyota Yaris)4. No one here when I try to return car, despite me telling them the day I was returning and them assuring me they would be open till 6 (Note: website actually says closed on Sunday, so I was surprised to hear this)5. Left car at 3:10 pm and TWO phone messages explaining this and that I kept keys due to theft concerns and would bring them by at 7:30 am. Received phone call asking where keys are. Returned call and explained again! (Left messages on all 3 calls)6. Have been sitting at shop since 7:30 am. Advertised as opening at 8 am. It is now 8:20 am and NO ONE in sight!!7. 8:40 am and STILL no one!8. Finally showed up at 9:02 am9. Evidently ignored the 3 messages I had left.10. Gentleman who helped me was polite, but hard to understand and had issues with technology.DO NOT use these people! If I could give ZERO points, I would!
Car One Zone Service Inc
3276 El Cajon Blvd #1409, San Diego, CA 92104, United States
Called to ask for a quote on a transmission rebuild and was told to bring my car in so he can take a look at it, in order to properly quote me. “sir I am not towing a car to you, so I can get over charged”.This does not reflect on their work or customer service, however if you have a car that doesn't run, look somewhere else.
Zipcar
6345 El Cajon Blvd, San Diego, CA 92115, United States
Great customer service and the best part is that gas is included in that $7 a month + @12or13 bucks an hour....its so nice not having to worry about gas at all???
Top other services in El Cajon:
Doug Steiner - State Farm Insurance Agent
2456 Fletcher Pkwy, El Cajon, CA 92020, United States
Ive been with Doug Steiner office before he took over the previous agent who I loved as well. Id say Ive been with state farm since the early 90s. I have the car and life insurance, my son has the car and insurance for his home and the youngest will be added shortly once he gets his license. I almost forgot my mom, she has car insurance through Doug as well. And I always brag about the service hes given me. My bestie just joined him a few months ago. Hes really a great man. Hes taken care of me, my family and friends. . Hes a family household name. Hes really helped me and my family more than you know. He and his team return my calls immediately!!! I have been in an accident and they really took care of me. I know many people arent educated on insurance but my friend became an insurance agent based on his lack of knowledge on coverage, he thought paying his measly 50.00 monthly service with this unknown company, would cover him in an accident, little did he know he had no coverage for himself and no car. All I can say is get the highest coverage, because if you dont have enough coverage, the damage you cause to someone, and if your coverage doesnt cover the damages, they will go after your earnings. Please please dont tailgate, my words of advice. P.s.i love the ability to talk to an agent 24/7. While shopping for a car after hours we were able to leave the car lot fully covered. And get life insurance!!! Dont leave your loved ones to have to ask for go fund me help. As much as I want to give, I cant. I made it my responsibility to care for my family after I have passed. If youre a homeowner and or have children. You want them to live comfortable as possible without you. If you choose Doug as your agent, it will be your best investment you made for you and your family. Just sayin...
Kristie Powell - State Farm Insurance Agent
1785 E Main St, El Cajon, CA 92021, United States
A few years ago, our insurance company notified us that they were dropping our homeowners policy because we lived in a high fire danger zone. We had just over a month to find new coverage and we were discouraged to find that there weren't many companies that were willing to insure us, and if they were, we were appalled by the cost of the policies that were being quoted to us. A friend encouraged us to contact Kristie Powell-State Farm Insurance, & we're so glad we did! She not only got us a policy when other companies refused to cover us, but the cost of the policy was more reasonable than any of the other quotes. We have since added policies for 5 vehicles, 4 of which are teenage drivers, & we have also added rental insurance policies for 5 rental properties as well. We could not be happier with the service we receive from Kristie & each of the wonderful staff members that she employs at the office.
Elite Auto Collision Repair
210 W Bradley Ave # E, El Cajon, CA 92020, United States
Free Loaner Car and hassle free conceirge services.. This is a local Southern California family owned and operated establishment that takes the hassles out of collision repair. Once your information is delivered to Elite you can rest assured that they take care of the rest. Negotiations, insurance policy issues and ensuring your vehicle is repaired correctly with Quality parts! Stop by and visit for yourself. I garuantee you will be met with hospitality and professionalism. Personally, Im a bit of a tech geek and I love my cars so I really appreciate the online video monitoring capabilites. This allows you to check in and see how your baby is doing. Its that kind of transparency and honesty that lets you know exactly who youre relying on. I never take the time for reviews and I know some people love to bash business over the slightest hiccup. I appreciate the business this family is running and want you to go in and check it out for yourself.
Caliber Collision
332 N Johnson Ave, El Cajon, CA 92020, United States
1. Manager, Matt, and Service Writer, Trevor, were not on the same page which resulted in a “bait & switch” situation involving my initial estimate and drop off.2. Service Writer spoke down about manager repeatedly and said “don't listen to him” when confronted about situation #1.3. Service Writer became threatening during situation #2 and said he would be “buttoning” up the car so I can take it elsewhere.4. Service writer did not adequately communicate timelines. He would repeatedly tell me to pick up tomorrow, then tell me there was a delay. This occurred for 10 days.5. Service Writer then quit communicating and responding to my texts, which was the preferred method of communication as stated by the shop. So a phone call ensued.6. Phone call in situation #5 was for an update on picking up my vehicle. Service writer states fuses are blown (something unrelated to what we brought the vehicle in for). Tells me my car is old and it was a problem when we brought it in (vehicle is maintained with service records in a family that owns an automotive shop). I ask questions, service writer starts laughing at me.7. As a result of situation #6, service writer informs me it looks like they'll have my car for longer and “will be in touch whenever it's ready”.8. I report situation #7 to insurance and they call the shop, twice, for an update and are hung up on or are put on hold for over 30min. This is per USAA property damage claims rep Jared Gomez.9. Manager calls me to tells me something happened to the car and every fuse is blown. They need another few days. They refuse to let me come look at it at this point.10. Manager drops off to my husband's mechanic shop with several issues involving acceleration. Technician runs a scantool and resets modules. Tech informs me that Caliber Collision jump started the vehicle “backwards” which resulted in fried fuses.11. Upon entry of vehicle, we notice dashcam has been ripped from a direct-mount installation. Dashcam now is broken and requires replacement.12. Per Bureau of Automotive Repar, it is against their laws to alter a customer vehicle without their consent. This includes the removal and uninstall of constant recording devices. Manager informed us via email it was shop policy. Manager could not provide any written literature or agreements I had signed stating that. Had the manager informed of us an existing shop policy in the beginning, the dashcam would've properly been removed.Overall, we are very dissastisfied with this service and will do what we can to recommend friends and family seek another shop.
Team Mazda of El Cajon
572 N Johnson Ave, El Cajon, CA 92020, United States
Terrible. The sales manager Tim in particular is your typical greedy, arrogant, car salesman. Are you looking for some good down to earth people to give you a good deal on a car? Don't come here. These guys only care about profit, not their customers.I went here viewing a 2022 CX-5 that was listed at $24,900. Kelly Blue Book has this exact car (certified from dealer value) at $22,000-$24,900. Again, this is using the exact miles, trim, certification… I advised the sales guys the car is on the highest end of price ranges based on other listed CX-5 at other dealerships and by KBB it is a little high. I asked I they can come down even a couple hundred dollars. They refused, printed out some bogus “JD Power Values at $26,800” bogus. Even though CarFax says it is over priced, and so does KBB. I went home and took a day to think about it as to not make a rash decision. I liked my sales rep Dalton so much because he was the ONLY honest, good hearted, genuine human being in the building. Just mainly because of Dalton, I decided I would go back and buy it the next day.This is where it gets worse. The very next day I go back to the dealership to buy the car for $24,900 (still too high. There are 3 other Mazda dealerships selling this EXACT car certified and all for thousands less) but I was going to bite the bullet and buy it. I loaded up my 4 month old baby, my 2 year old daughter, and my breastfeeding wife into our car in the pouring rain and drove 45 min to the ghetto of El Cajon to buy this car. When I sat down to finally do the paperwork, the sales team handed me My new outdoor price. The problem is they raised the price of the car to $25,200 ($300 more than 24 hours ago). I gently advised that I would like them to honor the price I saw yesterday. My sales rep went back to Tim the sales manager who simply refused to lower the price by $300 back to what it was 24 hours ago. At this point, I had wasted almost 2 hours in the pouring rain with my kids crying in the car. I requested to talk to the manager. Tim came out and told me that he sells 80 cars a month and he doesn't care if I buy this car or not. He was very arrogant and unprofessional. I told him I would buy it at the original price. He refused basically saying he doesn't need or want my business. It's a pride thing. Dalton is a wonderful human being just trying to take care of his family and stayed 2 hours late to sell me this car all to have Tim's pride and ego deny him the sale over $300. I wasn't asking for a discount, i was simply asking for them to honor yesterday's price. Go to Mazda of Escondido. They have the same exact car with 7,000 less miles for $1,000 less AND certified. For contrast, my next stop was to Honda down the road. When I asked the Honda dealership for a good deal, they immediately offered to negotiate their already fair price by lowering up to $1,000. Take your business anywhere but this place. Ownership needs to get rid of Tim and stopOver pricing their cars.
Freeway Insurance
6915 El Cajon Blvd, San Diego, CA 92115, United States
Customer privacy is violated. As we are sitting here infront of the representative Vivian Reyes, who is reviewing our account. She was not able to assist in answering any of our questions and as she is reviewing our account she picks up a phone call and infront of us reviews all the other customers demographics, name, address, email, vehicles covered etc.. she then places the call on hold and we asked other questions and a customer walked in. She began to attend the other customer. Came back and picked up call that was on hold and then placed them on hold again and proceeded to help the other member who had walked in. I told her that it is very disrespectful for her to be helping other customers while she has a customer infromt of her. She made no apologies and stated they are understaffed. I acknowledged and told her that is completely understandable but she needs to attend the 1st customers needs. She stated she couldnt answer my question as to why my insurance went up $100 from last month! Soo unprofessional and rude. I told her then she should be calling the insurance to clarify and her response was they are closed!She then did not want to provide her managers name, she stated it was the lady that just walked out. I went over and obtained the managers name, Jacqueline. Soo unprofessional and upset at the lack of customer service received from Vivian Reyes!! That is not the way to treat a customer! So unprofessional!Especially violating patients personal demographics infront of other customers!