Top Car Rental Agency in Ventura
Enterprise Rent-A-Car
1991 Ventura Blvd Ste B, Oxnard, CA 93036, United States
WOW. The worst Enterprise and the worst service I have experienced hands down from anywhere. Called for a pick up, THREE different times, took them 1hr 50min to get me... I was 7 min away. They weren’t that busy so I don’t understand what was going on. Representative was totally quiet in the car, no talking or apologies for the incredible wait. The “free upgrade” car they were going to give me was not cleaned AT ALL, they didn’t even try or seem to care, or again, try to explain the situation or apologize for the state of the vehicle. There were also other cars on the lot so it’s not like they were hurting for vehicles. Inside the car was disgusting, and as soon as the representative walked away and I sat in it, I was hit with the strongest PEE smell you could imagine, and I have a bad nose. I walked back in and asked if they had a car that didn’t wreak of pee! They swapped me out, again no apologies or anything, to another vehicle that was ALSO not cleaned in or out. I just wanted to get out of there so I took it and left. Worst experience all around and I’ve been to a LOT of rental agencies. Enterprise should be embarrassed that this branch has their name attached to it.
Enterprise Rent-A-Car
22846 Ventura Blvd, Woodland Hills, CA 91364, United States
Tried them out instead of my usual rental agency. They shouldnt block the after hours key return sign with an SUV. Im not a fan of being called and texted me multiple times during my rental just to see how its going. I was also required to leave an emergency contact. Renting a car from here felt like I was buying a used car.
Enterprise Rent-A-Car
17717 Ventura Blvd, Encino, CA 91316, United States
WORST CUSTOMER SERVICE!!!Saturday July 29th at night 2:00 I heard a crashing sound out side my house.I ran out side and found that a car driving northbound had cane into the opposite lane and hit 3 of our cars head on.He hit my car first car head on and that caused a series of car collisions with resulting in 2 of our other cars being hit.The driver was a young man in his very early twentys that had fallen asleep at the wheel. He works for enterprise rent a car and was renting the car from them. *The next business day we talked to the enterprise manager about the accident . My neighbors car was also hit. He was no help to us and very rude.We were later informed that there employee was driving with NO insurance and did not have a drivers lic on him. They told us that they can only pay 5 thousand dollars for ALL the cars totalled by there uninsured employee!!!!!!!!How is $5000 going to cover 3 cars. In total we are at a loss of over $30,000They have caused us emotional distress and inconvenienced us because of what their employee has done.We are out 3 cars and have trouble getting to work.We are lucky there employee did not kill a family driving home in the other direction or someone just getting out of there car with there family getting home on a Saturday night.My brother had just gotten home when this happened. If he was still in the car.the driver would have crushed him in the car. We are very lucky he is safe .Imagine if you were driving down the street and someone hits you head on and enterprise car rental tells you we can only give you 5 thousand dollars to pay your hospital bills and to bury your loved ones and family!!!!!! Does this sound like there stepping up to do the right thing to you?
Enterprise Rent-A-Car
11575 Ventura Blvd, Studio City, CA 91604, United States
1st off all I don't trust and agree with Google or Yelp reviews AT ALL overall. I think it is waste of time. Have you ever tried to get in touch with them, well I got news for you, good luck if you find them. Please remember, they created this review business for their own benefit and traffic not for the benefit of your business or mine. Oh by the way, FYI, Yelp is the same as Google Company. They are just a joke. As a business owner, for past many years, this is what I have learned, obviously every business has happy and unhappy customers/clients and that really doesn't matter. We may not base our general opinion whether the business is good or bad. Every customer/client has different expectation from any specific business, some are happy and some are not. FOR THOSE TYPES OF CUSTOMERS/CLIENTS IT DOESN'T MATTER WHATEVER YOU DO, AT THE END THEY ARE NOT HAPPY. So be it. You may not make everyone happy. As a business owner, I never am concerned for this type of reviews and never follow them. Why, because you guys spent tons of money to train and continues training of your staff and more importantly you constantly run your own internal quality control. Dear Enterprises I own three different corporations and I do travel constantly and I only prefer to rent a car from you guys because your prices are very compatible in the industry and also the cars are in good condition. As to your employees, in my fair opinion they are normal people who work for their ends meet, they are overall very polite. I personally had a bad experience in one of your office in Dallas, Texas, but since I left a message for the manager she called and personally she assists me with my rental. Now if that individual was not ok for me it doesn't mean she is bad for everyone or with others. So, what is the meaning of that, I should say your business is good or bad. Come on, we are adults, and yet not stupid to believe those kind of reviews. Now, Dear Enterprises continue of your good work and don't ever think of Google or Yelp reviews, because simply think about it, who is giving a review, for those types of companies? Any business owner who opens a business, that means they put their life savings in their business so obviously they want and will do their best to please all of their customer/clients. Anyone can write a bad review, but for those types of people who are not happy have they really look at themselves in the mirror lately.
Budget Truck Rental
2110 Ventura St, Fresno, CA 93721, United States
I worked with them in getting my move off the road. First I had reserved a cargo van for my trip about a week in advance. I felt the cargo van would be better suited to my senior body that has trouble climbing in and out of high places. When I arrived there were no cargo van.They offered the next one up, 12 footer for the same price. I had a timeline that I needed to keep so I took it. It looked fairly new so I drove it home. About 15 - 20mins fromrental site. I found the AC didnt work. I called and the young woman was apologetic and would call her boss and see if the could get another one. Not going to Texas without AC. In the interim of waiting I had to call the loaders and postpone to the next day. By the time the truck was available it was pushing 5pm. I exchanged the van, did our walk round and the cab was nice and cool. The AC was working. Boss took off $100 dollars of rental. That was nice.The loaders showed up the next day and within an hour I was on my way.I drove van over the grapevine on I5 south. I stopped to get gas around Newhall. When I started up the van I saw a message Transmission is hot, idle engine. I did that a few minutes. No change.I wanted to head out so I turned off the AC hoping that would take pressure off engine and headed East on 210. The light was still on. I pulled over and parked in a parking lot for 20-25 min with the engine off. When I restarted engine no warning light. I continued down the 210, but I noticed the engine light was now on. A few more miles and the Transmission warning came on. So I was pulling over to the off ramp when the truck kicked and made a thud sound. I believe from roar of the engine and not being able to shift, the truck was stuck in second gear.Im now sitting in the truck out front of a diner waiting for roadside assistance. That was about 45 minutes ago, when I called for help, no ETA. TBC???
Budget Car Rental
2110 Ventura St, Fresno, CA 93721, United States
We have never had a more negative experience in renting a car. It started with them offering our family a two-door Mustang when we had reserved a full size vehicle. They were insistent that a reservation is “not a contract” and that they are not obligated to give what is reserved. The manager (older gentleman) was rude, and insistent that we be grateful to get anything at all. He said several times to “take it or leave it” without attempting to try and solve the issue. Another worker (younger female) was equally rude and pressed us to take what was available. While I understand that issues may arise in any business, treating the customer rudely, insisting they be grateful for unforeseen discomfort, and not working to resolve an issue is unacceptable. I would caution anyone contemplating doing business at this rental agency and urge you to take your business elsewhere.
Avis Car Rental
2110 Ventura Street, Van Ness Ave at, Fresno, CA 93721, United States
If I could give 0 stars, I would...I booked a 12-passenger transit van on January 4th, 2024 for my June 22nd, 2024 wedding. The van was to be used for round-trip transportation for my 70 guests for the bachelorette party, rehearsal dinner, ceremony, and reception. I was called a week prior to my wedding by the Fresno CA Downtown location to inform me that a transit van would not be available for my booked dates because it was overbooked. I was offered a 5-passenger vehicle instead. I was told to call customer service to address the issue.I called customer service to explain the situation and was told that a manager would contact me in 24-48 hours. I called the branch to discuss this with the manager and was told that I would receive a callback from the manager. I have yet to receive a callback from the manager after over 24 hours. I have called the branch multiple times after waiting 24 hours for a return call. I either get placed on hold immediately and remain on hold with no pick-up or sent directly to the Avis directory.I called customer service again today, where I was told that the local branch had canceled my reservation. I was again told to call the local branch to address my concerns. Ive tried, but again, they do not pick up.Ultimately, this experience makes me concerned about renting from Avis Budget Group again. For a company with over 75 years of making plans and keeping them, I have been very disappointed with their actual ability to keep plans. This experience has not only been impactful for my trip but also for the 70 guests in attendance for our wedding.
Lifesafer Ignition Interlock Ventura
2215 Palma Dr C, Ventura, CA 93003, United States
I am so grateful and thankful I chose this place such friendly people make you feel wanted if they were inviting you into their home Yes, I would recommend people to go there Quick service, and very well affordable
Top other services in Ventura:
Bo Mekpongsatorn - State Farm Insurance Agent
13251 Ventura Blvd #1, Studio City, CA 91604, United States
Where do I start. About a month ago. My wife and self took the plunge into purchasing our first home. My second week into escrow it became apparent I needed to get my home insurance figured out. At that time I reached out to several reputable companies, one of them being State Farm. Before the day was over I was contacted by Lisa from State Farm in regards to my request for an insurance quote. She made it very easy for us to understand the insurance that she was quoting us. After a few days, only one other company had gotten back to us. It was pretty clear who was more willing to help and have us understand the insurance documents. My decision was easy, and I decided to go with State Farm and Lisa because of her expertise and her prompt responses to any, and all questions we had. When it came time to close escrow out of all the people involved Lisa had her documents in first. She even called to notify me she had finished and to congratulate us on our new home. Lisa has been outstanding to work with and I would HIGHLY suggest working with her and State Farm for all your insurance needs.
United Direct Insurance Services
16255 Ventura Blvd # 704, Encino, CA 91436, United States
As a business owner, I am keenly aware of customer service from the heart...something that doesnt happen every day in this increasingly impersonal California urban culture. BUT David Cohen, Managing Partner of United Direct Insurance Services, is the genuine article. I called, I was able to talk directly to David, and I was given immediate service all during one phone conversation. He was thorough, he had immediate information, the pricing was excellent, and I felt that he cared about us. What a pleasure to do business with consummate professionals. I highly recommend United Direct Insurance. Lynne Cardwell, Car Care Center.