Top Equipment Rental Agency in Carlsbad
Carlsbad Lagoon Recreation Area
4215 Harrison St, Carlsbad, CA 92008, United States
I had a terrible experience with California Watersports during my recent kayaking trip. The incident I encountered was not only infuriating, but it also put my safety at serious risk. I strongly urge everyone to avoid this establishment if you value your well-being and expect any level of professionalism.Let me paint a vivid picture of the chaos that unfolded. While leisurely paddling in the designated no wake zone, minding my own business, a horde of reckless jet ski riders rented from California Watersports emerged. Instead of respecting the regulations and ensuring the safety of others, they decided to turn my peaceful kayak fishing expedition into a nightmare.These individuals, lacking even the most basic understanding of jet ski operation and etiquette, shamelessly encroached upon the no wake zone at full speed. Despite clear signage and buoys indicating the restricted area, they callously disregarded the rules, showing complete disregard for the safety of others.To make matters worse, one of these clueless jet ski riders crashed into a buoy and was propelled directly towards me and my kayak, colliding with me. The impact resulted in a damaging crack on my personal kayak. Astonishingly, instead of offering a sincere apology or showing any semblance of remorse for nearly causing a potentially fatal accident, the irresponsible driver responded with a barrage of offensive language and even issued threatening remarks, also attempting to spray me as he continued on his merry way.After this horrifying incident, I immediately dialed California Watersports to report the incident and provide them with the necessary information to identify the offender. However, to my dismay, it took an abysmal 15-20 minutes for them to finally get off the water (It appeared that their rental time was up, not them being taken out of the water because of my call). This sluggish response time is simply unacceptable when it comes to ensuring the safety and well-being of their customers.What is truly infuriating is the lack of responsibility and accountability demonstrated by California Watersports. It is inconceivable that they would allow inexperienced and reckless individuals to operate their jet skis without implementing stricter safety measures. The fact that they just reopened their jet ski rentals after a previous death incident without improving safety protocols speaks volumes about their commitment to customer safety.In light of this harrowing encounter, I have decided to take matters into my own hands and contact the relevant authorities. It is evident that California Watersports is failing to uphold their duty to provide a safe environment for water enthusiasts like myself. As a frequent visitor to the lagoon for kayak fishing, I am deeply concerned about the blatant disregard for safety exhibited by this establishment.In conclusion, I strongly advise against patronizing California Watersports. Their lack of control over their jet ski rentals, coupled with their nonchalant response to dangerous incidents, poses a significant threat to the safety and enjoyment of the waterways. Seek out alternative options that prioritize customer safety and respect for regulations, as this establishment falls far short in these crucial aspects.
San Diego Limo Boss
2888 Loker Ave E #110, Carlsbad, CA 92010, United States
I have had the pleasure of experiencing the exceptional services provided by San Diego Limo Boss several times, and I must say, they have truly set the bar high for limo and events companies in San Diego. From start to finish, they exceeded my expectations and went above and beyond to ensure that my every need was met.One of the standout qualities of San Diego Limo Boss is their unwavering commitment to customer satisfaction. From the moment I contacted them, their team of professionals displayed unparalleled dedication to ensuring a seamless and unforgettable experience. They took the time to understand my requirements and tailored their services accordingly, leaving no stone unturned.The level of care and attention provided by San Diego Limo Boss is second to none. On every occasion Ive utilized their services, whether it was for airport transportation, birthdays, or corporate events, they ensured that I felt like a VIP. The fleet of limousines they offer is truly impressive, immaculately maintained, and equipped with luxurious amenities that added an extra touch of elegance and comfort to my journeys.What truly sets San Diego Limo Boss apart is their team of exceptional chauffeurs. These professionals are not only skilled drivers but also provide a level of customer service that is unparalleled. They are punctual, courteous, and go out of their way to make you feel special. Whether it was suggesting the best local attractions, offering insider tips, or accommodating last-minute changes, their chauffeurs consistently exceeded my expectations.San Diego Limo Boss doesnt just provide transportation; they create unforgettable experiences. Their attention to detail is evident in every aspect of their service. From the impeccably clean interiors to the personalized decorations for special occasions, they truly know how to make every moment memorable. They even surprised me with a delightful selection of snacks and beverages, adding an extra touch of luxury to my ride.Having utilized their services on multiple occasions, I can confidently say that San Diego Limo Boss is the go-to company for all your limo and event needs. Their exceptional service, attention to detail, and dedication to customer satisfaction are unmatched. They have truly mastered the art of providing a seamless and unforgettable experience.If youre in San Diego and looking for a limo and events company that will go above and beyond to ensure your complete satisfaction, I highly recommend San Diego Limo Boss. With their stellar fleet, outstanding chauffeurs, and unwavering commitment to excellence, they will make your special occasions truly extraordinary. Trust me, you wont be disappointed.
Top other services in Carlsbad:
Hugh Kollar - State Farm Insurance Agent
527 Carlsbad Village Dr, Carlsbad, CA 92008, United States
I was referred to State Farm by my best friend. She lived on a cul de sac, here in San Diego, which was affected by wildfires. Out of 13 homes on the street, 7 were destroyed by fire, and the other 6 suffered severe smoke damage. Every single homeowner had to make an insurance claim. Since all the neighbors were going through the same thing, it was very clear which insurance companies were taking care of their customers and which were not. State Farm stood out above the rest. My friend and her family were one of the first ones back in their home. State Farm found them really nice temporary housing while the repairs were made. When they returned to their home, it was as good as new. Having insurance is important, but having the RIGHT insurance company is even more crucial.Hugh and LoriAnn are the best. The personalized service they offer is second to none. I rarely need to call the office, but every single time they immediately know exactly who I am and have my account information at their fingertips. With them, I feel confident that I have exactly the right insurance coverage for my needs, nothing more and nothing less.
Carlsbad Auto Service
3181 Tyler St, Carlsbad, CA 92008, United States
Would recommend taking your car anywhere else.I took my car in because my flex plate was rattling and expressed that it was possibly warped or loose and needed to be replaced. Despite knowing what required repairs, they charged me for an inspection which runs about $156. Pretty average from what I've read so fair play.After being told what I already knew they went ahead and started on the replacement which is certainly an involved fix that requires technical expertise. Unfortunately, over the 14 day period, their customer service team never reached out first once.My car that they worked on was a 2000 Jeep, so I understand that there are some quirks and parts are not as easy to find as they once were, but every time I called in I was told how rusty the parts are and how poor the workmanship done by previous mechanics was. Again, fair play, but would recommend that solutions be discussed and not excuses when a customer calls for updates.On the eighth day of being in the shops possession, I had called to discuss an estimate of when the job would be completed, with some expectations that it would be within the following 1-2 days. I was pleased to be informed that it would be done on the tenth day which was a Friday. When the tenth day came, and I had still not received a call informing me that it was done, I had called to get an update at 1 pm. I was informed that unfortunately I would have to wait till the following Monday for it to be complete due to the fact that they are not open on the weekends.When I called on Monday for an update, I was informed that the reason it was still not complete was due to the fact that they were tightening the oil dipstick and re-routing transmission lines between the coolant system. Both of these fixes were very much appreciated as they probably needed to be done, but they were neither requested nor briefed to me prior to execution.Tuesday came and almost went with no call from the customer service. I called around 3 PM for an update, and was told that I would be called back by the customer service associate after discussing with the technician. Unfortunately, Tuesday evening came and went with no call back.Wednesday morning, fifteen minutes after opening, 14 days later, I received the call saying it was finally done. After picking up the car and $1,673 later I was on my way with a new flex plate, transmission coolant assembly lines, and tightened oil dipstick tube.Unfortunately, when attempting to start the car for a second time that day, there was no crank or start. I reached out to them to see if they had any indication that the starter motor could be going bad or any other condition to indicate why the car was not starting. I understand that coincidences do exist and am in no way placing blame for the non-starting car on the shop, but some empathy expressed would have been appreciated.All in all, there is a lot of improvement needed by Carlsbad Auto Service as their overall performance was completely unsatisfactory.
Jaguar Land Rover Carlsbad
5334 Paseo Del Norte, Carlsbad, CA 92008, United States
After receiving a flyer in the mail today from Jaguar Carlsbad extolling their highly trained technicians and cutting-edge diagnostic equipment I just had to share the experience we had at their dealership.We have a 2007 XJ8 with only 67K miles and we love it. Obviously we dont drive it too often, mostly for luxury trips to Vegas. Unfortunately, due to infrequent operation, the battery died and it wasnt until we had to get our smog renewal test that the onboard ECU had lost the data required to pass the test. Under California law, smog testing now requires 100% of all test criteria to pass or no registration renewal will be given.We figured not a big deal and were told to just drive the car on a few local trips and the computer would collect the necessary data and then it would reset the monitors and pass the smog test. So we drove the car over 200 miles at different times and distances over the next two weeks, but no luck, we were told by the dealership we just needed to drive it some more. Over then next 3 weeks we drove another 650 miles, here, there, and everywhere, but the ECU wouldnt reset.Now, with the renewal deadline approaching fast, we decided to have the Jaguar Carlsbad service department solve the problem, which they said theyd be happy to do . . . of course for a fee. Fine, we just need to get our beloved XJ8 license renewed, which we cant do until it passes the State smog test.Rather then drag through al the sordid details, bottom line Jaguar Carlsbad had the car for 4 days, ran test after test, put ice on the motor to make it think it was winter, on and on. However, when we were told we could come and pickup the car, (1) the ECU computer still wouldnt reset properly to pass the test, and (2) we were our over $400 for their expert service support.So how did we get our XJ8 registered? We had to make an appointment through the State for a California Smog Check Referee program from the Bureau of Automotive Repair to have the vehicle analyzed. For us, the closest location was in Hemet, CA . . . another long drive. The technician worked with the car for over and hour, evaluated all the various operating functions the old fashion way using tailpipe sniffers and more.The outcome: The technician was satisfied that the vehicle met all the necessary California smog guidelines and authorized the license renewal, even though the ECU monitors still were not properly set. As he handed us the paperwork he admonished that in two years when our renewal hit and smog would be required, there would be no ability to obtain another waiver.But knowing we had a two year reprieve to enjoy riding in or 2007 XJ8 made the day feel much better and helped to wipe away the frustration of dealing with Jaguar Carlsbad who couldnt figure out how their own car worked!Is this an unusual situation, you bet it is. Could Jaguar Carlsbad been more business savvy . . . Absolutely.When they realized their best technicians could figure our why THEIR Jaguar automobile wouldnt perform per factory specifications I would have thought the manager would have said:Were really sorry and we just cant figure out whats wrong with your car. Youll need to apply to the State of California for special smog testing dispensation. But to make up for your trouble, not having your car for 4 days, and having to travel somewhere for additional testing . . . We wont be charging you for not finding the problem. Agai8n, were really sorry aboutTHATS NOT WHAT I HEARD! Instead, in essence, I heard HERE IS YOUR BILL FOR OVER $300 FOR NOTHINGEPILOGUE: December 2021 - Although we were able to finally get the Jaguar to pass smog we knew a new car would be in our future so a few months ago we began looking seriously.We like the newer Jaguars but with the lack of reliable service we kept looking. Mercedes, BMW, and . . . . The decision - a Tesla Model S Long Range.
Ocean Palms Beach Resort Carlsbad Beach
2950 Ocean St, Carlsbad, CA 92008, United States
In a nutshell: RIP OFF and Unscrupulous!!As the person in my family charged with organizing family reunions, I looked into this place as a possibility for our next summer reunion. Since Im from Carlsbad, Id driven past this place and thought looks cute, good location, looked on line at their rooms and thought PERFECT! Decided wed give this place a trial run over Thanksgiving with a mini-reunion.... so, I booked a room online for the third weekend of November thinking that was the weekend of Thanksgiving. My credit card was charged the full amount immediately [??!!]. Thought this was extremely odd, but didnt really care since I intended to stay there, so whatever... I thought. One of my relatives quickly informed me that TDay was actually the LAST Thursday!Not knowing how to correct my error on line, I phoned and spoke with the front desk. told him my error and made inquiries as to costs for pets, discounts, etc. and called it a day. I sent an email out to my relatives who then called and booked rooms.Cut to the 3rd Thursday of November... I got a call around 11:30 pm asking if I was going to check in. The guy was nice and I told the him that I was part of a group checking in the following week. He said hed check with the owner and get back to me. In the next couple of days I got a call that the owner would let me move my reservation, but Id have to pay for an upgraded room since my level of room was sold out. I was a bit miffed since Id corralled the rest of my relatives into staying there, and totally overwhelmed with the details of putting together a TDay for 30 people.The owner called me to repeat his offer [which was about $100 more on top of what Id already paid] and I told him that given that Ive got accommodations at my moms house I didnt want to spend $200 more. He repeated his offer several more times as if presenting new options. He refused to give me my money back and told me Ill have a credit! Never heard of something so asinine given that the weekend Id technically booked wasnt Thanksgiving nor was it peak season.On a side note, the feedback I got from relatives was that most the rooms were pretty crappy and that they didnt even have blow dryers in the room, but offer to sell them to you in the lobby!
Volvo Cars Carlsbad
6830 Avenida Encinas, Carlsbad, CA 92011, United States
After recent warranty service, I discovered that the technician had incorrectly re-installed the seat airbag and damaged multiple parts of the interior (see photos) without noticing or fixing them. Had I not checked the dealer's work, we would be driving our family vehicle with a trapped airbag set to explode inside our seat.Long story short: Recognizing that the situation with the Service Manager was beyond salvage after several interactions, I waited until the vehicle was repaired and out of their hands before submitting this review. The new Service Manager confessed himself that things had been “running like this for 20 years.” I would discourage anyone from trusting Carlsbad Volvo with any further business for both safety and quality of service reasons, and instead go to Volvo Cars San Diego.---- Details ----Over the course of multiple days, I spoke with and left messages with a service advisor about the airbag installation issue, expecting an urgent response to correct an obvious safety liability. After waiting 2 full days, I called and emailed the General Manager, which finally resulted in a service call from Allen, the Service Manager. The conversation was sincere and I was reassured that the issues would be corrected immediately. Allen confided that he was new to the dealer, trying to improve things, and the service department had been “running like this for 20 years.”I made clear in an email to the GM and Service Manager that this was a serious breach of trust in their ability to ensure their customer's safety and satisfaction. I hoped that further conversation with them would rebuild trust that they seriously acknowledged the various points of failure (quality of technical work, maintaining vehicle condition, customer communication). Unfortunately while the dealer did correct the workmanship issues, further interactions with the Service Manager proved that they are not to be trusted again with my business or family's safety.When asking for an explanation of why it took 2+ days to acknowledge the airbag issue, Allen replied that getting back to me was a high priority, but there were other “higher priorities.” This is an unacceptable answer for what should have been a 3 minute phone call after giving a customer an unsafe vehicle. In general, Allen's inconsistent customer service is unsettling, ranging from sincere to dismissive, contemptuous, and unprofessional.In an effort to deflect responsibility and point blame to the customer, the dealer claimed that my removal of a seat-back panel is why the “Master” level technician (who doesn't know how to re-install an airbag or replace other parts he damaged) may have damaged the car's interior while removing the seat. Given these allegations, I asked to discuss the details and examine the vehicle together when I brought it in. The Service Manager Allen was dismissive, claiming he's “not an expert” in the details and “we're fixing the issue anyways.” By comparison, I'm an experienced engineer in mechanical design and assembly that wanted to discuss the visible evidence contradicting their claims. However, the dealership couldnt substantiate claims that are, by definition, their expertise and would rather lose me as a customer.
Scandia Motel
2550 Carlsbad Blvd, Carlsbad, CA 92008, United States
Dear SCANDIA (or SCAM-DIA) Motel Owners I HAVE GIVEN YOU AND YOUR TERRIBLE MOTEL THE WORST RATING POSSIBLE AND AM TRYING TO WARN THE WORLD TO NEVER EVER STAY AT THIS MOTEL. Perhaps this motel described as a Mom and Pop motel that people return to again and again was safe in the past, but it is an unsafe and scary place to stay in the present. Especially do not agree to rent the rooms located in the 2-story structure on the road. I was scared out of my wits two times in the middle of the night by people trying to enter my room. When I phoned to complain the first time, the owner reassured me it was simply a mistake made by a customer who had just checked in. The owner didnt answer the phone when it happened a second time so I got my phone and my purse and walked to the office to ask to be moved to a different room. When I got there, another customer was also complaining about people trying to break into his room. The owner rudely told both of us we were lying as a ploy to get our money back. He refused to move me to another room, saying they were full. He did get his wife to accompany me back to my room. She and I checked it thoroughly inside and out to make sure no one was inside and that all windows and doors were locked. The door did have a bolt lock and the usual motel safety lock. I also piled desks and chairs up against the door and figured out how to double secure the windows with the legs of a chair. This is NOT a way to enjoy a safe and secure night in a motel. From reading through all the reviews, my theory is that the former Mom and Pop owners appear to have retired and sold the motel to new motel owners who have never owned a motel before, are very anxious about their own financial situation and are running this motel into the ground quite quickly with some of their money-grubbing decisions that lead to unpleasant experiences for their customers. One google review says the owners now rent these street-side rooms to the City of Carlsbad during the off season as an emergency housing shelter. I think these rooms may now have a reputation in the homeless community as a place it is possible to break into to sleep indoors. Such a sad situation. The terribly rude responses these new owners are reported to be making to customers and that you can read them making to these increasingly negative reviews are another indication that these people do not know how to run a motel, do not know anything about customer service or the priority of providing SAFE and RESPECTFUL accommodation for travellers. I hope they will sell this motel quickly and that the new owners can rebuild it.