Top Trailer Rental Service in San Jose
FJM Truck & Trailer Center
1540 Industrial Ave, San Jose, CA 95112, United States
FJM is my one stop shop for trailer parts/accessories, trailer service, and even trailer rentals. Outstanding customer service and reasonable pricing. I use my trailer 4-6 times a month and Ashley in sales/rentals went above and beyond coordinating and scheduling rental trailers for me nearly every week when my trailer was out of commission for over 6 months.
U-Haul of Milpitas
2395 Old Oakland Rd, San Jose, CA 95131, United States
THIS BRANCH HAS 2.5 stars on YELPDave Daniels - General Manager of U-Haul (San Jose 2395 Oakland Rd)BEWARE OF SCHEDULING RESERVATIONS AND FULFILLING THEM AT THIS LOCATION WITH THIS GENERAL MANAGER (Dave Daniels*).SAVE YOURSELF TIME, MONEY, STRESS AND ORDER A POD OR GO TO PENSKE, RYDER ETC. ANYWHERE BUT U-HAUL.* See business card and picture for reference.This was the worst experience I've ever had with any company...EVER! Not only with this branch of U-Haul, but also with the call center. This is a long experience, but I'll shorten it to give you a brief taste of our horrible incident on 7/3/18.A week prior (6/26/18) we reserved a U-Haul 8x12 trailer at the San Jose branch for pickup on 7/3.On 7/3, my wife goes to pickup the trailer per our reservation, and the conversation goes this way:Dave Daniels (General Manager) nonchalantly tells her: “Oh we don't have that trailer.”Wife: “well we have a reservation that confirmed pickup here at your branch”Dave Daniels: “yea we don't have that, and the closest one is 2 hours away, you can drive there.”Wife: “We need the truck now per our reservation because we are moving tomorrow.”Dave Daniels (General Manager): “Well other people drive several hours to pickup rentals.”Wife: “But our reservation is here and if someone would have contacted us to let us know, we might have been able to pick it up 2 HOURS AWAY!!! You need to make this right for us.”Dave Daniels (General Manager): “Oh whatever, I'll call the call center and see what they can do”Call Center: “Can't do anything for you, all we can do is give $50 off your purchase of a $1700 Truck rental” (Hangs up)Wife: You have to make this right Dave, what are you going to do for us?Dave Daniels (General Manager): “I'll drive 2 hours to the branch and pick it up for you guys today and call you later before we close (7pm). Let me get your number and reservation number. Talk to you soon. Don't worry this will be taken care of.”7 hours later still no call.6pm rolls around and I decide to go to the branch and see if Dave Daniels (General Manager) made any progress because the Branch closes at 7pm.I ask Dave Daniels idiot receptionist where Dave Daniels is...Reception Idiot: “Oh Dave went on vacation and won't be back until next week. Here's his business card with his number, go ahead and call him.”7pm comes around and no call, no trailer, U-Haul now closed.Several calls to the call center speaking to people inept and just collecting a paycheck. Transferred 5 times to different people saying they don't deal with these issues.One call center girl named Miesha says “I don't have time to talk to you” and hangs up. The last girl says “we can file a grievance which takes up to 48 hours but thy probably won't do anything.”8pm, no trailer, no call from General Manager Extraordinaire.U-Haul officially screwed us over, like many other people with the same experience.To get a General Manager to say he will take care of the issue, and to never call you back or deliver according to his word is HORRIBLE BUSINESS AND DISGRACEFUL.This branch with DAVE DANIELS (General Manager) as its captain deserves 0 stars on Yelp and is exactly what's wrong with society.ONCE AGAIN, DO NOT DEAL WITH THIS BRANCH OR U-HAUL IN GENERAL.Have a POD delivered to your home or use PENSKE, RYDER etc. Save time, money, stress and get your move handled correctly and efficiently from step 1 and don't do business here.
U-Haul at Curtner Ave
705 Curtner Ave, San Jose, CA 95125, United States
Helpful staff. Great customer service. MJ was amazing getting our trailer rental out the door
U-Haul Moving & Storage at the Alameda
1027 The Alameda, San Jose, CA 95126, United States
Well I know the saying “three times the charm “ and that held true for obtaining a truck for rental. The first truck I was provided was missing a gas cap. No replacement was available. The second vehicle was low on fuel. After leaving the dealership I drove to a gas station. I made two attempts with two different pumps to fuel. The fuel nozzle kept shutting off. I returned the truck and reported the issue. The response from the employee was “no way” . You know that is a frustrating comment.All I want is a working truck to move my stuff. So I shared with him that yes indeed the gas port wound repeatedly shut down the fuel nozzle and was spraying fuel back at me. What surprised me the most was,, I handed him the key and he returned to the stack of truck keys on the wall. The same location where the original keys were stored for rental vehicles.I did mention that I felt the vehicle should have been downed for repair since it only had a quarter tank of fuel and the prospect of someone unable to fuel it was rather realistic. He stated he'd take care of it.I was able to obtain a usable truck and returned it in a timely manner.My only concern is after this experience is quality and reliability of the vehicle I might rent in the future. I understand that the employee I spoke to may feel people return their vehicle without accomplishing their required task do so out of some perverse pleasure of annoying him. But I would state “no way” !I hope you have a great organization, but honestly I didn't see it!
U-Haul at Tully Rd
2395 Senter Rd, San Jose, CA 95112, United States
Ive had the unfortunate experience of using their rental services twice in the past few years. Expect to wait a long time, whether it is busy or not.We did not get hassled on returning our trucks either time, so that part is good, but waiting half an hour to get checked in or out is just painful. Ive seen people come in to buy moving supplies, wait for 10-15 minutes for service and give up and walk out.The first time we came here, wed had a reservation at a different location that couldnt be honored (no trucks available) and they sent us here instead. We were supposed to get some discounts for our trouble but they wouldnt honor that and U-Haul corporate customer service didnt do anything to resolve that either.This is a decent-sized U-Haul location so they generally have a lot of the most popular sized trucks, but I dont recall ever seeing the largest trucks here. As we learned with the earlier experience, the U-Haul online reservation system will let you reserve equipment that is not normally stocked at a given location, so it might be good to stop by in advance and see what they stock.
Trailer Rental at U-Haul
2395 Senter Rd, San Jose, CA 95112, United States
Nice person, answered all my questions about the whole trailer set up; I did not notice, nor did he point out a huge dent in one of the fenders --there was only a half inch between the metal and the tire. I was shocked to discover this 3 days later. I first thought I had done the damage --then I saw the little X stickers. So, I was just surprised. I was not hassled about this damage at any point, even at the return.
Top other services in San Jose:
Whats Up Photos, Inc.
426 Arabian St, San Jose, CA 95123, United States
An absolute gem for our wedding! We were lucky to have stumbled upon this mom and pop photo booth rental. From start to finish, their service was exceptional. The owners were incredibly warm and accommodating, making the whole process a breeze.The photo booth itself was a hit among our guests - it added so much fun and charm to our special day. The picture quality was fantastic, and the props were a blast!What truly sets this mom and pop business apart is the personal touch they bring. It felt like having friends at our wedding, capturing beautiful moments with their top-notch Dolly photobooth trailer.Our photo booth album is now a cherished keepsake, filled with hilarious and heartwarming memories. Thank you to the wonderful Debbie and Paul for helping make our wedding day even more unforgettable. If youre looking for a photo booth experience that combines professionalism, personal care, and loads of fun, dont hesitate to choose them!
Ernie Martinez
5978 Silver Creek Valley Rd #50, San Jose, CA 95138, United States
When I needed to sell a rental house due to my parents death, Ernesto Martinez was recommended by a family friend. The relationship had to start over the phone since I was on the opposite side of the country with a 3 hour time difference. Being out of state and having a limited amount of time in the area, I needed to pre-arrange the improvements and the sale. In spite of all the complications, Ernie made it work.Besides being a great realtor, Ernie is also a remodeling manager. He helped me with both workers and materials throughout the process. Ernie is caring and considerate of his clients, and knows where to get the best deals on materials. Ernie always went over and above what he had to, and was always available when I had a question (and I had a lot!).As soon as the tenant was out, Ernie drove by the house to check on it and saw water running down the driveway and into the street. While investigating that (washer hookups in the garage), he discovered that the door from the garage to the backyard was destroyed and the locks were broken. He immediately got a new door and locks and pulled 2 workers off another project to repair everything and secure the house. Third item was a huge mountain of trash the tenants left by the street. The wind was scattering it, so the workers stayed late and dragged all the trash into the empty garage. And that was just the first day!Ernie helped me get a dumpster, and people to clean up from the tenants. When the dumpster was too full, he even hauled trash away in his own truck and trailer. He arranged the home and roof inspections, replaced flooring and baseboards, repaired plumbing damages, painted/textured, replaced electrical outlets, switches, lights, smoke detectors, and a stove and hood. He would have done counters and cabinets, but I ran out of time.Here we are, 2 months after closing, and Ernie is still helping me tie up loose ends on the property, regarding my parents estate. This has nothing to do with his official duties as the realtor. Talk about above and beyond! I am so grateful to have his expertise to help me along.Usually if something is too good to be true its a bad thing. But Ernie really was! He treated me like family, looking out for me the whole way. Knowing that I was managing my parents estate, he shielded me from a lot of the daily stress of selling. Even when the opposing realtor was rude and verbally abusive, Ernie kept his cool. He always kept me informed, and asked me how I wanted to proceed. He was never pushy or demanding in any way. He saved me so much grief - Ill never be able to repay him enough for that. Hes really worth twice what he collects in commissions. Thank you Ernie!
Public Storage
725 Capitol Expressway Auto Mall, San Jose, CA 95136, United States
My wife and I had to store about a 2-bedroom apartments worth of stuff, so we went on the hunt for a storage location. The Public Storage on Capitol Expwy popped up as one of the closer locations, and had very good reviews everywhere we looked. When we went to go check out this location and other places, this was our first stop and our last. The facility is great!! Mike and Nahid are super friendly and keep this place in great shape! We couldnt be happier with our storage unit. We paid a fair price for it and all with no hassle.It is now a week later and all of our stuff is moved in. Were in an indoor space, and out of all of the days weve been there (which have been the hottest weve had in the area for the past few weeks), the temperature inside was surprisingly cool. This was a big surprise to us and really sealed the deal on this location.If you need some storage space, come check this one out, Mike and Nahid will help you get what you need! We cant thank them enough!
Sara Berg Allstate Insurance
750 N Capitol Ave A3, San Jose, CA 95133, United States
I am a Finance Manager for Spirit Motorcycles of San Jose. I deal with many insurance agencies, brokers,etc and have strong opinions as to their levels of professionalism, efficiency and diligence. Allstate is a good company, but not high on my list of referrals due to the bureaucratic protocols that may prolong the process for our riders. Most times I cant get an agent on the phone on weekends or after 1600 hours. SARAI BERG has made me change my opinion of Allstate Agents. She is not only a consummate professional, but her diligence and resourcefulness is F*****g EPIC! She has REPEATEDLY gone above and beyond for our clients. This is what you pay for people, QUALITY SERVICE. If you are looking for an agent who will earn your business and exceed your expectations call Sarai Berg!