U-Haul Neighborhood Dealer
9476 Telegraph Rd, Downey, CA 90240, United States
Too much beroucracy, professionally talking their customer service sucks, ive rented the dolleys from uhaul multiple times ive never had any hiccups, i definitely dont recommended going here, the paramount location is best, the old man there is professional and hospitable.
Tool & Truck Rental Center at The Home Depot
7121 Firestone Blvd, Downey, CA 90241, United States
Worst Experience for rental Ive experienced. Rented a dehumidifier after water extraction performed. Set up sealed rooms and door on and left running over night only to return the following morning to find it had been leaking on the carpet overnight. Then had to go to home depot for a carpet cleaner to extract water and re-rent the dehumidifier for another full day, was offered store credit for inconvenience. Returned the following day to get charged 2days and 4hrs cause i was 30min late. I explained I had been trying to Purge/empty the water from the hose . Around $200 in charges that could have been $50 charge but due to their faulty equipment Im stuck with the short end of the outcome
U-Haul Neighborhood Dealer
11500 Lakewood Blvd, Downey, CA 90241, United States
Moving was easy. It's the extra details and questions that helped my move go more smooth. Thank you again!
Top other services in Downey:
Lou Grimaldi - State Farm Insurance Agent
8050 Florence Ave UNIT 10, Downey, CA 90240, United States
I am thrilled to share my glowing testimonial about State Farm Insurance Agent Louis Grimaldi in Downey, CA. When it comes to insurance, trust is paramount, and Mr. Grimaldi has proven himself to be an exceptional agent who goes above and beyond to ensure his clients satisfaction.From the moment I met Mr. Grimaldi, I felt a sense of reassurance and confidence in his abilities. He possesses an extensive knowledge of the insurance industry, and his expertise shines through in his recommendations. Not only does he understand how to save you money, but he also excels at providing insurance coverage that is tailored to your specific needs. Mr. Grimaldi takes the time to listen and understand your unique situation, ensuring that you receive the best possible coverage.What sets Mr. Grimaldi apart is his unwavering dedication to his clients. He is incredibly responsive and always available to address any concerns or questions. His promptness and attentiveness make you feel valued as a customer, and it is evident that he genuinely cares about your well-being and peace of mind.Furthermore, Mr. Grimaldis experience in the field is truly second to none. With a wealth of industry knowledge and a proven track record of delivering exceptional service, he is a trusted advisor whom you can rely on for all your insurance needs. His professionalism, attention to detail, and commitment to customer satisfaction make him an invaluable asset.State Farm Insurance Agent Louis Grimaldi in Downey, CA, is a trustworthy and knowledgeable professional who consistently provides outstanding service. He not only saves you money but also ensures that you have the insurance coverage that is right for you. With his remarkable experience and unparalleled responsiveness, Mr. Grimaldi sets the standard for excellence in the insurance industry. I highly recommend him to anyone seeking top-notch insurance services.
Rob Casares - State Farm Insurance Agent
9901 Paramount Blvd #140, Downey, CA 90240, United States
Laura Guerrero is exactly the type of customer service representative you want on the other end of the line when you call in with a problem. She is warmly attentive, listens carefully, asks intelligent relevant questions and then immediately goes about rectifying the situation.As per escrow requirements I had home owners insurance with State Farm. During the 14-year period I was unimpressed with the level of service and had vowed never to use them again. Information was sketchy and conflicting. When I called to terminate the contract because the house was sold I enquirer about insurance coverage to transport my belongings to Florida. This would still have been within the time frame of the contract. Coverage was denied. I did not receive any confirmation letter terminating the contract but assumed that this was because it was associated with escrow and escrow had closed.Wrong! Two weeks ago I received a renewal contract effective July this year. Totally exasperated and fortuitously got Laura Guerrero. She quickly ascertained that there was no record of any conversation terminating the contract. Apologizing profusely she asked for written confirmation of the sale of the house. Within minutes of receiving the document she had resolved the issue.I profoundly regret that I did not meet her or someone like her during the fourteen years I was with State Farm. Perhaps if they were to employ more Lauras I might consider using them again in the future. Thank you very much Laura and best wishes.
Efferem Sanchez - State Farm Insurance Agent
12327 Woodruff Ave, Downey, CA 90241, United States
If youre looking for a review that perfectly captures the awe-inspiring greatness of this insurance agent, look no further! Let me tell you about the incredible experience I had working with Dulce.From the very first interaction, it was evident that this Dulce was cut from a different cloth. She exuded confidence and professionalism that instantly put me at ease. Her knowledge of insurance matters was nothing short of astounding; it seemed like there wasnt a single question she couldnt answer with complete mastery. In a world where insurance jargon can be as confusing as a maze, she was a beacon of clarity, guiding me through every twist and turn effortlessly.But it wasnt just her expertise that made her shine; it was her ability to make me feel like more than just another client. She genuinely cared about my needs and took the time to understand my unique situation. With her, I never felt rushed or dismissed; she gave me her undivided attention and made me feel like a priority.Her solutions were not just smart; they were downright genius. It was like she had an entire arsenal of insurance strategies at her disposal and knew exactly which ones to deploy for maximum benefit. She tailored the perfect insurance plan for me, addressing every concern and providing comprehensive coverage without unnecessary fluff.Throughout the process, her unwavering professionalism never faltered. She was always prompt in her responses, organized in her approach, and on top of every detail. Her dedication to her craft was awe-inspiring, and it showed in every step of the way.She was a master tactician, a problem-solving prodigy, and an absolute badass in the world of insurance.If youre lucky enough to cross paths with Dulce, consider yourself truly fortunate. She has set the bar impossibly high for anyone else in her field. In a world where mediocrity can sometimes reign supreme, she stands tall as a beacon of excellence.To sum it up: amazing, smart, and professional are mere understatements. She is, without a doubt, the superhero of insurance agents, and I am forever grateful for her outstanding service.
Caliber Collision
12207 Woodruff Ave, Downey, CA 90241, United States
This was my first time ever dealing with an auto shop and after my moms accident we decided to bring the car here (due to the great reviews). However, quickly things started going downhill. The corolla needed a new fender and a new left rim. We were greeted with great customer service, Bryan assured us that everything would look great. Hes very amicable and responsive and kept us updated every step of the way. We got the car, it was fixed, and we went on our way.When I took the car back to my mom, she noticed that the rim was just buffed and not replaced, so we called Bryan on a Monday and let him know we were not satisfied, so he said he would send someone out to our house on Thursday to come and fix it, he offered that, we did not ask for this. Come Thursday, the guy did not show up because he was running behind so then hed come on Monday, that didnt happen either, and then Bryan told me to bring it to the shop and the guy would fix it there. I always thought these interactions were odd but since no one in my household had dealt with this, I went with it. I show up to the body shop at 1PM, when he tells me to, and then he says that the guy will be at the shop by 1:30PM. Im cool, Ill wait in the office. 1:45PM comes around and Bryan comes to me and says that he spoke to my insurance and I had to resign paperwork authorizing them to do an alignment AND leave the car for the entire weekend!!!! #1- why would an alignment not have been done the FIRST TIME given that my mom was in a car accident that SPECIFICALLY AFFECTED THE WHEELS OF THE CAR????? So then I ask why it wasnt done the first time and he says that when the car was taken in, he wasnt here so he wasnt able to over see what was being done. At the end, I left very disappointed with this experience because IDK what kind of service this was... They charged almost 3k to the insurance, didnt do an alignment, which was no disclosed to us, AND they didnt change the rim like we specifically requested. It was only after we were unsatisfied that he told us it wasnt done.The reason I waited about 3 months to write this review, after dealing with ALLLLL OF THAT, the fender is beginning to come loose. They have a lifetime warranty, whatever that means. But I will not be coming back to have them fix it because clearly they cant do that either. Luckily my insurance company is letting us go elsewhere, where the job can be done.
Crash Champions Collision Repair
7900 Firestone Blvd, Downey, CA 90241, United States
11/12/2023 UPDATE: This is an update to my initial experience/review of Crash Champions Downey West. My vehicle repairs were finally completed on November 11, 2023, a year after the repair shop initially began working on the vehicle, and much of it had to do with the support of the California Bureau of Automotive Repair (BAR). Although my car's functions now work, the cosmetic wear my car sustained at Crash Champions continued and my car has new and bigger scratches on the body, scratches on the rear liftgate glass tint, chips on the front bumper and passenger side view mirror, curb rash on my right-side wheels, and my lower front bumper does not sit flush on the right side anymore. If I could lower my rating from one star to a negative star review, I would. Rather than help maintain my vehicle's value, Crash Champions has managed to lower my vehicles value with one really bad repair job.ORIGINAL POST:I needed to get repairs done on my Tesla Model S after being rear ended on the freeway, causing body damage to the rear of my vehicle including the liftgate. I chose Crash Champions out of convenience as they are located near my job, and they are a Tesla certified repair shop. I was hesitant to have my vehicle repaired at Crash Champions since I did not see many reviews from Tesla owners, and the ones I read were for minor repairs. I took my vehicle in on Nov. 1, 2022 with a repair estimate date of Dec. 16, 2022, and my vehicle was getting brand new parts. Everything seemed promising, and my vehicle was ready for pick up on Nov. 30, 2022 in the evening. At first glance, the repairs looked good in the dark; however, upon closer look, it seems like the repairs were a rush job and corners were cut from performing an adequate job. The liftgate was not aligned properly and there is a noticeable difference between the right and left panel gaps. The headliner trim was not placed properly and looks like it is falling off. Also, the brake light strip on the liftgate, and am/fm antenna located in the rear no longer work. The rubber seal at the base of the trunk was torn and they just spread something on it, but it is still torn. They replaced the broken taillights, but the driver rear corner light now collects condensation. The paint hand small swirl and line indentations, but they are noticeable.I'm not sure if my rear seats needed to be removed to perform the repairs, but they had many indentations, look worn out, and they now make squeaking noise when I'm driving. The interior of my car also had parts that were filthy, and other parts had some kind of film on it that had to be wiped off. And coincidentally, one of my daytime running lights no longer works. Crash Champion stated they would repair the radio antenna and the liftgate brake light, and Tesla Insurance let me know that supplemental funds were sent to them for those repairs.I am still waiting for the liftgate brake light and radio antenna repairs by crash champion, but have not received a call to take my car in. I'm not sure if there is a sensor located in the rear portion of the vehicle, but I sometimes cannot fast charge if the climate control is on, and I receive a message that climate control will be reduced, and fast charging may be affected. My vehicle's warranty ended on Oct, 2022, so repairs are now out of pocket. I am going to need to pay to fully repair my vehicle from Tesla.I would have preferred that Crash Champions would have kept my vehicle until Dec. 16 and performed more adequate repair work. In retrospect, I wish I would have chosen a better repair shop and not one out of convenience. Lesson learned.
Enterprise Rent-A-Car
8702 Firestone Blvd, Downey, CA 90241, United States
3 Stars because Arna was here when i made the reservation. I have rented cars from this specific location many times before (12 times this year so far). And I was always completely pleased with everything,there was no bad thing I could say. I would always ask for ARNA because I love his customer service and how he was able to always get me the specific car I needed. I live in long beach and I would go to him in downey for every rental (thats how much i appreciate him). I never had any problems when picking up or dropping off. No problems with the cars they were always clean... This last time i rented from here has in the beggining of AUGUST, this last time that I rented from here was just plain horrible. When i got there i asked for ARNA they told me had been moved to a different location when I asked to which one they wouldnt tell me.So this girl i dont remember her name took me to the car very serious asked me to inspect the exterior of the car for damages (routine) She turned the car on checked where the gas tank lever was at and asked me to sign the paperwork. Gave me the keys and that was that.The car was not washed or clean inside either. Half way into my trip from there to Sacramento the car started to ask for an oil change every 5 minutes. The oil life was marking at 5% it was 5:50 they closed at 6, So i gave them a call and there was no answer. I couldnt get in contact with any other Enterprise location near me and the only one available didnt have a single car to trade.I expected to get a car with no maintenance issues. With no problems before it leaves the lot. No I didnt check anything because like i said I had rented from here many times and i never had an issue before.I went through so much with this last rental and no-one was any help i ended up having to pay for an oil change out of pocket. Waisted a total of about 8 hours of my trip having to deal with all the issues with the car.I rented a specific car because I needed this car so there was no way i could exchange it unless i would get the same make and model, No Enterprise near Sacramento had the car.Returning it was even worst.ARNA wasnt there when I picked it up im 100% positive if he had been the one to give me the keys i would of not had ANY problems, he would of checked the car before handing it to me.The manager that was there when returning it was just very unprofessional, unorganized and simply un willing to help. Everyone was running around not sure what they were doing. The manager could not seem to get everyone of the workers organized.So Im not giving them the 5 stars because of that.I will call all Enterprise locations until i find ARNA only from him will i rent a car from again i have lost all trust and faith in every other worker here.Very disappointed.