Top Truck Rental Agency in Ontario
U-Haul Moving & Storage of Ontario
831 E Holt Blvd, Ontario, CA 91761, United States
I have used this particular U-Haul facility and business for the last 9 years that Ive lived in Ontario, California. As of February 1st I was evicted from my home and needed to get a truck to go ahead and move my items into storage as me and my family were becoming homeless. Due to the horrible weather that we had at the beginning of February I unfortunately was not able to bring the van back at its scheduled time I called the I called the building spoke with an associate and they told me that I should be able to have the van picked up if it was necessary to and when said called corporate and then regional I was then told that that was a lie and I also expressed that I wasnt able to afford to pay for the other days that would be charged because again Im a single mom about to be homeless they still charged me $160 plus $108. That is two nights worth of motels for me and my boys. And I have been in dispute with my bank and have now going to be in dispute with U-Haul Im not happy with my experience I feel that I was completely taken advantage of when I was already going through a really tough time in my life that yes poor decisions were made unfortunately I trusted people that I thought I could trust that were not able to have my back in order to get the van back at the appropriate time as promised but when the U-Haul came to pick up the van I didnt sign anything they didnt go over pricing with me they didnt go over anything. I did not even receive a follow-up call from the store manager who is adamant about not wanting to pick up the vehicle from me and wanting to call the police because I still had the vehicle and nothing I just get double charged and because the card went through thats it. Unfortunately after the situation I will never use U-Haul again I cannot believe the unbelievable amount of distrust that I have within a company that Ive used for so long that was always so accommodating to the fact that again being a single parent Im only one human with two hands. I understand that as a human I have to make the I have to make the moves on my end to make it work in order to use U-Haul or any type of truck facility cuz I am only one person but at the same time work with your customers. And so I wont be happy until I get my money back and even then I may never use U-Haul again especially U-Haul of Ontario off of hole boulevard.
Tool & Truck Rental Center at The Home Depot
2980 S Euclid Ave, Ontario, CA 91762, United States
Very well organize and the hours of operation are great. Helpful staff and they have rental tools also. The whole enchilada.
Onsite Truck & Equipment Repair
1060 E Ontario Blvd, Ontario, CA 91761, United States
Very bad experience with this place, this place nearly put me out of business. 60 day warranty has no value when mechanics are incompetent.I went in for my freightliner shaking and tire wear, along with other problems that needed to be addressed.1)air leak on trailer brake chamber. replaced brake chamber but left the threaded hooked rod in brake chamber that keeps spring compressed while installing . i still had brake chamber air leak as well. i fixed myself and put dust cap on.2) replaced carrier bearing and they suggested i balance my driveshaft. Ok. paperwork says driveshaft came back with no issues and truck was test drove running smooth. This is on my paperwork!!! Truck shook so bad it was barely drivable. It was flat worn out due to truck having so many miles and Onsite making it worse and i do mean worse. truck was jacked up at another shop, run through a few gears and i saw for myself how bad driveshaft bounced and shook my drive tires. They told me I could have lost my driveshaft on the street. that could cause serious damage to my truck and God forbid my driveshaft were to hit another vehicle.3) rear brakes and drums. installed, 1 out of 4 brakes were adjusted correct. The other 3 would have put me out-of service at a weigh station had i not checked adjustment myself. i asked that S-cam seals be replaced. not replaced. not charged for it but not done.4) Leveling valve. Was charged for leveling valve. all they changed was leveling valve rod, which was 3 full inches to short from freightliner specs5) 3 axel alignment, oh good lord have mercy. they screwed that one up so bad. manager at a reputable place started laughing and wondered if the guy was blind. You can just look at it and see its off. other shop did great job, very happy.Onsite was very expensive. I was out of work for 3 weeks between Onsite and 3 other shops to fix Onsite screw ups. should have been 1 full week.nice people, but ill never be back again.
Trailer Rental at U-Haul
831 E Holt Blvd, Ontario, CA 91761, United States
I have used equipment from this location on many occasions. The staff are always helpful and positive. The equipment always up to par.Thanks for everything.
Tool & Truck Rental Center at The Home Depot
1355 E Ontario Ave, Corona, CA 92881, United States
The service to the public is completely KICKED, an American man thinks he owns the store......he threw all my product that I had bought at me, but I spoke to the manager and she treated me like a real person... ..I felt that this man was going to hit me with the Scanner in my face....and today I am even afraid of getting there. I hope they take action on the matter. Its not worth it unless one day he hits someone because of his great (bad ) TEMPERAMENT I think that Home Depot should classify its STAFF. Or did you want to offer classes (costumers service) to deal with clients to avoid problems in the future......gtacias..Atte Herbert Mejia.....capital countertops gabinett
Trojan Storage of West Ontario
701 S Palmetto Ave, Ontario, CA 91762, United States
My daughter moved into an apartment to finish her college career at Pitzer College in Claremont and we needed to find a small storage location because the apartment was too small for about 1/2 of her stuff. We found Trojan Storage of West Ontario. The staff was amazing - so helpful and very patient with a stressed out Dad and Daughter who had just driven from Seattle to Claremont the day before. The deal we got was perfect, the move into the storage unit super easy, and we just moved out after about 6 mos of storing there. We wanted to give a big shout out to ABE and his crew for being so kind and helpful. The unit was clean, well kept, and they helped us out a lot. Highly recommended! I especially appreciated their good humor to keep us positive!
Top other services in Ontario:
Caliber Collision
200 S Wineville Ave, Ontario, CA 91761, United States
Been appx 3 months since I got my vehicle serviced here.I had my Windshield replaced as well as chips and the grill of my bumper replaced from rock damage on the freeway. Everything was covered since I had to go through my insurance and pay my deductible but the work done was subpar.I believe I wouldve been better off not having it done at all. I traded chips for an incorrectly installed bumper that was a different color as well as the hood.After receiving my vehicle the first time I noticed numerous things. For instance the windshield weather stripping was not installed correctly and the clips had been broken off, an area of overspray of clear coat, my headlights not aligned properly as before and the paint color differing from the original.I took it back to have the overspray and windshield weather stripping fixed which it was. I was told that they had a different company install the windshields and that is why it hadnt been done correctly.5 days after these corrections my brand new Windshield cracked from the corner starting where the weather stripping was across to the passenger side.I was driving home from the store in my other vehicle and noticed it when I went to get the mail. The car had been parked for 2 days and just moved to clean the yard.I had gotten a flat tire on the front drivers side from a nail on the road. After checking the rest of the tires I noticed inside the wheel well that my bumper had not been installed correctly on the passenger side. It was apparently forced into place and bent to put in the screws which might explain the increase in wind noise when driving with my windows down.After checking the bumper further I noticed that the signal light clips that connect to the bumper were also broken and just put in place. These clips hold the light to the bumper and prevent a gap from showing.All in all that is what I have discovered as of yet after about 3 months. I will update this post when/if I discover more.I strongly suggest going somewhere with a better service history and experienced employees that will service your vehicle with the professionalism that you deserve.Rather than receiving a repaired vehicle, I received a vehicle with different flaws and types of damage.I will not be taking my business here ever again and will refer anyone who I meet or know to go elsewhere.I paid my deductible for my vehicle to be fixed, not to purchase a different set of problems and damage.If you take your vehicle here you are taking a chance, hopefully for you they do a perfect job but as you have read, that was far from what I received.
United Auto Rental
4425 E Airport Dr #101, Ontario, CA 91761, United States
Whenever I have family come in, I make sure they fly into Ontario. The reason being is that it so close to Corona and there is never the same amount of traffic as there is when coming back from Orange County or LAX. With that being said, I wasnt able to pick them up on their recent visit last week and had to set them up with a car rental service close to the airport. After a few hours of searching for an auto service that was nearby (and oh boy were there a lot of them to choose from!), I came across United Auto Rental off Airport Dr. This location was pretty ideal being so near to the airport but what really made me choose them was their customer service. Oh and their ridiculously good rates!I talked to the woman a few days before and she set me up with reserving a simple economic car for my family. She stated that they would just need the reservation form printed out and I would be able to pay for it with my credit card. This was ideal as I didnt want to make my family pay for it on the fact that I wasnt able to pick them up. So for that alone, THANK YOU! Really saved my butt from being a flaky niece!In addition, their rates are the best in town! I mean it, if you happen to read this while shopping around for a car, give them a call first! They have super cheap cars just to get the job done and they even have some pretty classy cars.Great staff. Great service. Great prices. Use them and come back and thank me later.
Automotive Testing & Development Services Inc
400 S Etiwanda Ave, Ontario, CA 91761, United States
This company drove my car without my knowledge over 100 miles each way to their testing facility. They never told me they would be driving my car. I did not give them permission to drive my car, and I was not there when they picked up my car, so I had not idea they were driving it and not towing it. They only told me they would pick it up and put it on a dyno to check emissions. A few days after my car was returned, I received a ticket in the mail that was issued while their driver was driving my car, again without my knowledge. They accept no responsibility for the ticket and I am forced to pay for it. I have to take two days off of work to get this ticket taken care of as well. With everything I have to do to get the ticket resolved, I will be out at least $1000 minimum.I would never trust this company again with anything, as they do not accept responsibility for their actions. Hopefully they get shut down before they cause any problems for other people.
Enterprise Rent-A-Car
1344 E Holt Blvd, Ontario, CA 91761, United States
They are not honest here even though that is supposed to be one of their values. We reserved a rental car online through a 3rd party and bought insurance through them as well. Upon arrival the employee said it wouldnt cover the car and that their coverage was what we would need. We showed them the coverage paperwork and explained what other insurances we have and they kept ignoring it saying it doesnt cover the car and we would have to buy theirs if we wanted coverage. We added it and I called the other company to ask why their coverage didnt work at Enterprise but they said it does. They suggested canceling the Enterprise insurance since it was 3 times as expensive!I called Enterprise, and it was very hard to get a hold of them. There are long waits and they hang up on you if youre waiting for representative too long.Finally I got through and explained the insurance we have. This employee said it does cover their cars. I asked why I would need their insurance then and why they didnt accept it before. He just repeating that it was optional and they offer it to everyone. I asked if they could refund the insurance and he said yes if we bring the car back in for inspection. We did but they would only refund part of it which is not what they told me on the phone.I did not feel like they care about their customers nor did they want to make it right. They dont seem to care about being dishonest if it will make them more money. This was our first experience with Enterprise, and unless they can make it right, we will never use them again. Weve had no issues with multiple other car rental companies.------Update: sent an email to Enterprise customer care a week ago and was directed to the regional manager. Still waiting to hear from them. 2/29/2020-----Update: months later Ive sent multiple emails and was told someone would get back to me. They never did. Sent more emails asking the issue to be escalated which after a few more attempts it finally was. Finally received a phone call and the person said theyd refund the one day of insurance I paid for because I wasnt aware of the policy that they wont refund it if it is past the first day. No mention of the LIES the employee told me about the insurance I previously purchased not working. They played it off as the employees was just telling me about the insurance I had the option to buy. Very dishonest company that takes forever to get back to you and doesnt care about wasting your time.