Top Truck Rental Agency in Stockton
U-Haul Trailer Hitch Super Center of Stockton
2701 N Wilson Way, Stockton, CA 95205, United States
Worst service Ive ever had dealing with U-Haul. Ramon was so unprofessional, stating out loud how he hates Sundays. If you dont like your job find another one. Also, I had a reservation for 9 AM and arrived on time, but didnt leave until an hour later because employees at this location dont know how to do their jobs. I will never return to this U-Haul and definitely wont recommend it to anyone.
U-Haul Neighborhood Dealer
2850 N California St, Stockton, CA 95204, United States
Reserved a pickup for 11am. I arrived at 10:50am. There were no trucks in sight. Waited while the guy was on the phone with whomever speaking loud enough to know other customers business. His CS skills are pathetic. The woman completely dismissed my presence EVEN THOUGH I was standing right in front of her..I mean literally 2 ft in front of her. Instead of saying to me sorry for the wait,I will help you asap they said their truck isnt there yet,sorry but I can go to another location. The point of a reservation is that you have the truck there upon my arrival.Thank you Uhaul for your fine,outstanding services. NOT!
U-Haul Moving & Storage at Hammertown
7701 Tam O'Shanter Dr, Stockton, CA 95210, United States
I rented my uhaul from them in February of 2016 when I was moving. the day before, I called UHaul and spoke with the manager Chris just to make sure that my rental was there in the system. While talking to chris, I asked him of how much do I need in order to pick up my rental and he stated over the phone that if I have $80.00 in the bank, i would be fine. All was on recording via phone conversation. The next day, I went and pick up my rental. I asked Chris again about the payment and he re-stated that if I have $80.00 in the bank, I WILL BE FINE. I process the paper work and put a safety deposit. I used my uhaul rental that day and at 8 p.m., i returned my rental. As my rental was being inspected, theemployee told me that I owe them $160.00. I asked him how come it is so high and he stated that they charge mileage. I told him that Chris informed me prior that if I had $80.00 in the bank I would be fine. The service rep that inspected my vehicle informed me that the employees at this particular UHaul place likes to screw people over and he didnt know why. I ended up paying $160.00 because I was informed that if I didnt pay, I would be sent to collections. I called the coporation and after talking to them about the situation, they apologized and stated that they would talk to the manager Chris and call me back with the end results. 5 MONTHS LATER, IT HAS BEEN QUIET AND NO CALLS AT ALL.
Budget Truck Rental
840 W Fremont St, Stockton, CA 95203, United States
Worst customer service experience. We call and make a reservation. Whoever first inout our information input a number in their system that is black listed and saying we couldnt rent because we owed them something. Then they put us through some customer service line to clear our name and then they notice that it was their mistake and they used the wrong phone number and address? Then they fail to tell us about the deposit and insurance she just put it in there. Thankfully someone from the district was there and scolded her about not letting us know which was still unprofessional to scold her in front of customers. Then tell us we have to keep the rental because they are closed, therefore we get charged a whole day when we didnt even need it. The next day they call and call saying that we could have just dropped it off outside and let the guards know? They never told us that, their only concern was to make the other customers seem like it wasnt their fault. When I go in she starts blaming my fiancé and saying that she told me when she didnt and she was putting on her makeup? If we ever need a rental we might consider budget but NEVER this place.
U-Haul of Stockton
2701 N Wilson Way, Stockton, CA 95205, United States
I used to always go to this U-Haul to buy supplies…and spent good money there in the past but I will stop as of today. I parked my SUV in the equipment return lane (as I always have in the past) to pickup a bundle of boxes. I had surgery on my Achilles and walking the extra distances agitates my heel and knee. A worker immediately tells me, “You can't park there.” No hello…no excuse me…just you can't park there. Tried to explain I just want to get a bundle of boxes and leave and also tell about my injury but wasn't given the chance to explain. There was no one there. No lines. No one returning equipment. No one. But to be peaceful, I parked my car in the area he wanted me to park. I then went inside and was met by the manager who had a very facetious tone when speaking to me after I mentioned what happened outside. I really was over it but could tell she was ready to defend the “don't park in the return lane” rule even after I moved my car and…did I mention no one was there?!She asked me do I want my receipt and I jokingly said, “Yeah I better get it cause the vibe I'm getting around here, who knows what will happen?” The manager took what I said to heart and started giving me even more attitude. It was pretty surprising because I used to have a pleasant experience there but they lost several customers today because my family will stop going there as well after they hear this story. I suggest sharpening up on the customer service skills and politeness. It helps tremendously in business.
Tool & Truck Rental Center at The Home Depot
5010 Feather River Dr, Stockton, CA 95219, United States
I came in to rent a hammer-drill and I knew it was $42 for 4 hours or $59 for the entire day. The gal at the counter said Yes, we have what you need. She grabbed the tool, stopped at a drawer to grab a drill bit and proceeded to ring me up. Then she says to me, thatll be $80. So I asked why the price difference. She said the bro but was this much and insurance was this much, I want sure the exact price of each. Anyway, I was so perturbed by her lack of communications, I just have her my card, get the hell out of there before I said anything mean. Point of this review is that customers should ask questions about what is included in the package and what will be charged. Workers, too, need to be communicative as well and not assume added items are what customers want. So bottom line is ask if you dont know.
U-Haul Moving & Storage at 47th Ave & Stockton ...
6425 Stockton Blvd, Sacramento, CA 95823, United States
I do not recommend this location at all. After a very long day of emptying my storage unit and running around to get things done before making my 3 day drive back home, I called to verify the address of where I should go to drop off the key. The woman I spoke to gave me the address and since I was already on the phone I specifically asked if there was anything I needed to do other than bring the key back. She asked if it was cleared out and if I left the door open. I explained that it was completely cleared out, but had not left the door open. She said, Its fine so long as its cleared out. I finish up other business I had, and headed to the location I was tild to go, feeling confident everything would go smoothly. It did not. After having to wait 15 minutes for service due to many customers, which was fine, I walked to the with key in hand only to be refused. I was only now told that I must now drive all the way back to the storage unit to take what I would deem useless pictures of the empty storage unit, as they prove nothing, especially since she didnt even take the time to look at which storage unit I was taking pictures of. To make an already long day even longer, I did. When arriving back, not only did she not help me, but left another customer standing there waiting, to count boxes. Thanks UHaul for putting even more aggravation onto someones life than what was already there. Very professional. If someone asks what they need to do, next time tell them! Dont force them to drive all over town, when they already have a 3 day drive ahead of them.
Hammertown Self Storage
818 Hammertown Dr, Stockton, CA 95210, United States
I recently had the pleasure of using Hammertown storage and I couldnt be more satisfied with my experience. From the moment I walked in, I was greeted with a warm welcome by the Beau. He went above and beyond to make sure all my storage needs were met.The facility itself is top-notch—clean, secure, and well-maintained. I was particularly impressed with the range of storage options available, ensuring that I found the perfect unit for my belongings. Beau patiently answered all my questions and provided valuable recommendations, making the whole process smooth and hassle-free.What truly sets this facility apart is the exceptional customer service provided by Beau. Beau was always ready to assist, whether it was helping me with the paperwork, providing packing tips, or offering a friendly chat. His dedication to making customers feel comfortable and valued is truly commendable.Overall, I highly recommend Hammertown storage to anyone in need of storage solutions. The combination of excellent facilities and outstanding staff makes it a clear choice for me. Thank you for making my storage experience so positive!
U-Haul Neighborhood Dealer
342 N El Dorado St, Stockton, CA 95202, United States
Bad parking position
TCI Transportation
2150 W Charter Way, Stockton, CA 95206, United States
Terrible place to work the past 2 weeks Edgar the dispatch has sent me wrong contact information or sometimes no cantact information at all it's pretty much a guessing game when you have a question or concern nobody calls you back this part of tci is for the flowers bakery side Modesto to wolf creek anybody that decides to apply just know what your getting yourself into