Top Van Rental Agency in Fremont
Avis Car Rental
5307 Central Ave, Fremont, CA 94536, United States
I had the most terrible experience ever with AVIS FREMONT car rental location.My friend booked a car from here for her driving test. We read online that if she had international license and if she took complete insurance, she can use car for practice and give her driving test on it. But never did we imagine that they would give away a car with expired registration. Trusting the rental car company and the big name AVIS is, we made a mistake to trust them and not verify all the documents. Fortunately we were just driving the car in residential areas so we did not get any tickets but when we took car to dmv to give test, they obviously did not allow her to use the expired registration car. When we went back to AVIS to confront them about this, we saw 3 other unregistered and expired car. Because of this situation we missed our road test slot and got an appointment after 2 months.AVIS FREMONT does not take any responsibility for this and say it was our fault that we took car with expired registration.We are going to take this case forward with Avis customer service or go legally and see if they can provide any help with this.I have attached a couple of pictures of the car which this rental owns and the expired sticker on their number plate. These pictures were taken in Oct 2022.
Budget Car Rental
5307 Central Ave, Fremont, CA 94536, United States
I was disappointed in the service. I rented a 12 foot truck one way. I was going all the way to salt lake city, utah. The transmission fluid was super low, down about a quart. The manager kept trying to get out of adding transmission fluid to the truck. Telling me it was fine without even checking it! continued to little lady me and refuse to put more in until a man (my dad) came and told him it was low. Renting these trucks are expensive ($1300) I expected top of the line service. Do not trust that their trucks are in top condition when taking them on a long trip.
Enterprise Rent-A-Car
4241 Peralta Blvd, Fremont, CA 94536, United States
The manager Diana Duong and all the staff here working on Saturday 10/17 are extremely unprofessional! I came here to drop off my brother to pick up a rental car, that he reserved. I was parked in one of the stalls right in front of the office and there was a car next to me on the passenger side. The distance between us was HUGE. I am sitting there minding my own business as an Enterprise employee comes and opens the door to the car next to me and slams it right into mine! All my windows were down so I clearly saw what happened. I got out and the employee doesnt even begin with an Im sorry. Of course I am upset so my tone is loud and angry. I ask how its even possible to hit my car when Im so far away and that your job is to move cars around this lot daily! Instead of apologizing he tells me to calm down. Then the manager comes in and starts in on me as if I did something wrong, instead of trying to diffuse the situation. I ask for an apology and their insurance information so that I can just leave instead she says shes calling the police!For what? Your a manager of a rental car office, I am sure you have dealt with unhappy customers. What are you going to tell the officer? We damaged his car and we wont give him our insurance info and hes upset, arrest him?!I finally get a number to some damage report line and the mangers business card. NO APOLOGY from anyone what so ever.I didnt even come here to rent a car, I cant imagine how they would treat a paying customer. Avoid this place at all costs!
Budget Truck Rental
840 W Fremont St, Stockton, CA 95203, United States
Worst customer service experience. We call and make a reservation. Whoever first inout our information input a number in their system that is black listed and saying we couldnt rent because we owed them something. Then they put us through some customer service line to clear our name and then they notice that it was their mistake and they used the wrong phone number and address? Then they fail to tell us about the deposit and insurance she just put it in there. Thankfully someone from the district was there and scolded her about not letting us know which was still unprofessional to scold her in front of customers. Then tell us we have to keep the rental because they are closed, therefore we get charged a whole day when we didnt even need it. The next day they call and call saying that we could have just dropped it off outside and let the guards know? They never told us that, their only concern was to make the other customers seem like it wasnt their fault. When I go in she starts blaming my fiancé and saying that she told me when she didnt and she was putting on her makeup? If we ever need a rental we might consider budget but NEVER this place.
Trailer Rental at U-Haul
44511 S Grimmer Blvd, Fremont, CA 94538, United States
The csr was great he did his best to help and understand the safety of the customer and as well as he make sure equipment is fully secured to the vehicle but the one problem the place has less selection or less rental equipment this due to poor marketing or poor inventory supplied to the location .the marketing company should overlook the need of the rental center and request the supplier to provide more equipment to the location we based on Fremont and many times we don't find equipment in Fremont area we have few times rent the equipment from far away .
U-Haul Moving & Storage of Fremont
44511 S Grimmer Blvd, Fremont, CA 94538, United States
The best service quality youre likely to find at any U-Haul. Problem? Theyll find a way to fix it.FULL DISCLOSURE: I am a former employee at this location, as well as a salvage mechanic in the shop behind. You may consider this bias, but I consider it a full view of what really happens when you rent a U-Haul truck!U-Haul Centers (centers are directly run by uhaul vs. dealerships, which are private companies that provide U-Haul product) have rigorous processes for managing equipment rentals, and it is top-notch. However, you cant predict people.Trucks go all over the country in unpredictable ways. Consequently,, service quality will vary, depending on the people executing those processes.The best U-Haul centers --including this one-- have complaints. Look more closely, you see that some people just like to complain.A good company is fair to EVERYBODY, which means that sometimes the answer is no. Some people just dont like not getting what they want.At this location, the people make all the difference, and you can be sure that you will get the best possible response in any situation. This can-do attitude begins with Lester Halla, the General Manager.If you want good service and the most for your dollar, go to this location. End of story.
U-Haul Moving & Storage of Thornton
4833 Thornton Ave, Fremont, CA 94536, United States
To start off, I wasnt informed of the option to have 24hr access to my storage unit, and they rented me a unit on the interior of one of the buildings which I thus didnt know was inaccessible after store hours. I arrived at 7:10pm with a pickup-load of stuff to find the staff closing up the store, and all the buildings were locked with no way to get into my unit. I had to haul everything back home and unload it back into my garage.In trying to rent and deal with delivery of a U-Box later to move my stuff out of the storage unit and cross-country, I seldom was able to speak to a rep at the store; nearly every call rolled over to the national call center, whose staff couldnt really handle things that were store-specific, and my calls were only returned by store staff about 10% of the time. Generally, I always had to call and leave messages multiple times to get a call back for anything, and the cumulative result was that my cross-country move was delayed more than 10 days, and they missed getting my U-Box delivered by the end of the month, thus forcing me to pay for an extra month of rent on the storage unit.The original quote that I received for the U-Box was somehow misplaced and not logged electronically such that the national U-Box customer service people could see it when I called to confirm my reservation a couple days before it was supposed to be available, and they told me the price would be $400 more than the original quote. Only after leaving messages for the store over the course of 4 days, and finally being escalated to the regional managers voicemail and waiting a few more days for a call back, was I able to get them to dig up and honor the original price.Worse, my U-Box was not forklifted into position on time, even though Id called the day before to make sure they had plenty of notice to have things ready. I had to call the store to find out what was wrong, my call rolled over (again) to the national call center, I explained my predicament and was transferred to a regional manager, and she messaged and called the manager at the Thornton location directly to finally get someone to move the U-Box. My movers, who were being paid by the hour, waited for 25 minutes on the clock (my dime) before they could start working.If things had gone less-than-swimmingly a few times, thats everyday life, and I would understand. As it was, I was held hostage to a pattern of inattention and failure to follow through over a period of multiple weeks that cost me a bunch of extra money, delayed my move, and was a real pain to try to resolve.As I write this, Ive been waiting all afternoon for a call back to set up shipment of my U-Box.
Top other services in Fremont:
Bryan Van Heusen
41111 Mission Blvd, Fremont, CA 94539, United States
As first time home buyers, we feel so lucky that we had Bryan to help us to purchase our first home. With his help, it us only took 1.5 month to get our dream house. (including loan pre-approval, house seeing and closing)At the very beginning, We had no idea where to start with. So following some suggestions, we decided to hire a buyer agent. We found Bryan on Yelp and called him immediately. He quickly setup an appointment with us at the same day. Kindly explained the home purchase process in details and setup email notification for all new home coming up to market daily. He did all of these without even ask us to sign any exclusive contract.With his help, we got pre-approval from some lenders within the next couple days. And we decided to start seeing. Doubtless, Bryan did a great job on this too. All we did was simply told him which houses we want to have a look, and he will come up with a great schedule for you. Bryan or Jesse always make themselves available to accompany us for open house visiting and give advices at the same time. Lucky, we found two nice houses in our first weekend-house-hunting tour and decided to write offers. They provided us a report of compared prices of similar properties before offer deadline. This ensure that we can offer a good price to get the offer accepted as well as not putting a unreasonable high price. Fortunately, our second offer got accepted and this house actually is our favorite :)Inspection was nice and smooth. Bryan went over reports with us in details. And we all feel good to continue with this house. We found our first lender(U.S Bank) because it has the lowest rate at that time. Appraisal came up with a lower price and Bryan quickly helped us negotiate with the seller and lower the price. The loan process didnt went that well. Our loan got declined 5 days after the expected closing day with a ridiculous reason. Thanks to Bryan, he efficiently came up with solutions for us and communicate well with listing agent. Finally we got our second loan approved in 10 regular days. And closed three days after it. Happy ending!In additional, I highly recommend Bryans team for these reason also:1. Hes always on time for his appointment. Very patient to explain any details. Always answer your phone if his available or call you back if he miss the call.2. He try his best to protect his clients. Try to suggest every offer a reasonable price instead of asking you to bid as high as possible.3. When emergency happens, he does his best to calm you down and give effective solutions at the same time.4. Communication skill with seller is really good.In short, if you need an experienced and professional agent to guide you through. Bryans team is absolute your first choice. I will definitely refer Bryan to my friends and family for home purchasing in the future.
Caliber Collision
41945 Albrae St, Fremont, CA 94538, United States
Had to get some bodywork done on my Audi Q5 from a parking lot accident. This was the shop my insurance AAA recommended. They couldn't have made things easier! They had 3 locations all within the same block. Prior to my first initial assessment, I changed the claim from my insurance to the other drivers' since they were at fault. It didn't skip a beat when it came to Caliber. It was a smooth transition. We did the initial inspection and estimate, and then I was updated a few days later (there was more damage than initially assumed). They worked with the insurance company directly so I didn't have to worry about getting involved, and the insurance company in turn informed the car rental company if the extension needed…so nothing to be done on my end. A few days after the initial estimated date, they called and let me know my vehicle was ready. It came out perfect. (I'll have to return in a month after paint has fully had time to settle to get a clear coat protectant reapplied and Caliber will handle all of that then as well.). One of the biggest suprises and benefits was that I was able to just leave my rental car with them and they were able to check it in and would have the rental company come pick it up! My service advisor Josue Benitez was very friendly and thorough and if there was something he didn't have the answer to off hand, he was quick to get me the answer. All in all, a great experience and I would happily return there if there was ever the need to (hopefully not though! ?)