Enterprise Rent-A-Car
9700 W Stockton Blvd, Elk Grove, CA 95757, United States
Every year, my parents rent a car from here to visit my brother. Sometimes, I’m a driver on those contracts too.This year though, suddenly, my ID (state of California ID) isn’t good enough. Now I was asked to provide the following (a list only fully understood as each thing was deemed by Manager Jose -if that’s even his name- as inadequate)My work email address. (Disqualified because it had to be on some physical item to be inspected by Jose)My work ID - which was looked at and handed back.3 personal references (which my mother gave as her, my dad, and my brother- all of whom have the exact same address as I do)And finally, a utility bill. Which, I’m sorry, but I didn’t bring my mail to the car rental office? Do you all do that? Bring 3 forms of ID and 3 personal references to get added on as a driver? Is this new?Enterprise, trust me. I will work hard to avoid you for our work travel, and next year, we will book through another agency. Appreciate the fancy new offices, they look nice. But Jose- I don’t know what his problem is. Thank him for this review, and we won’t see you.
4.1
Xtreme Rentals Sacramento County Slingshot Rent...
10471 Grant Line Rd, Elk Grove, CA 95624, United States
Had plans on riding the sling shot, we were told to arrive 30 minutues before check in time. Apon arrival, owner showed up late and did not do a pre-inspection on sling shot. Vehicle did not turn on and made us wait 45 minutes. Owner told us we could come back once they change the battery to vehicle. We drive 45 minutes back home and they called and said vehicle was ready to drive. We were 5 minutes away and owner called and said sling shot vehicle was not turning on. Wasted half of valentines day, very unprofessional would not recommend.
5

Top other services in Elk Grove:


Leslie Sategna - State Farm Insurance Agent
9028 Franklin Blvd UNIT 150, Elk Grove, CA 95758, United States
Moving from one insurance to another can be a great hassle, especially If you had been with one particular company for many years.Its like starting on a new relationship you have to build that trust and they have to reassure you that they have your back when the time calls.Leslie and Nikki did just that! Trust me, it was a process. I had hundreds of questions and they had enough patients to provide me the answers for everyone of them.We also compared 1 to 1 my policy with what they had to offer. They explained the pros and cons. Not only did they save me money, I gained their trust, but most importantly I have a peace of mind!!!In return they gained my business. Not only providing me coverage for my autos, but also for my home!Making payments is a breeze! Its as easy as going online or clicking the pay button on their State Farm app!The other cool factor working w/ Leslie and her staff is that they are only a phone call away. No more having to go through long crazy Robo prompts, ridiculous hold times or being placed in the cue for a callback. They are there LIVE and waiting to answer your call or give you a call back in a short times notice.That said, if ever youre in the market to switch from one company to another give Leslie Sategna a call. Her and her knowledgeable staff will patiently work with your wants and needs. And though you may not be able to make a decision at that very moment, be rest assured you spoke with honest people who took their time to educate you. This education is priceless! It will help you better understand your policies and what you are covered for.On that note, Im very satisfied with their work ethics and the company they represent!
5
Nayeli Cuatecontzi at Comparion Insurance Agency
9381 E Stockton Blvd STE 114, Elk Grove, CA 95624, United States
Going through the automated service with Liberty Mutual has been a challenge to discuss my policies with a live person. I found Nayeli Cuatecontzi, Sale Representative with Liberty Mutual and she has been amazing. We sold our house and moved back into our rental which we had to iron out from rental to residential property insurance. Nayeli eliminated the stress of renewing all our my policies (i.e. car insurance) by searching for the best affordable insurance. She is professional, responsive to all my emails, and phones calls and cares about giving us the best customer service. If you are looking for a representative for your home or car insurance policies, I strongly recommend Nayeli Cuatecontzi from Liberty Mutual.
5
Darr Insurance Agency
8788 Elk Grove Blvd Building 3 #10H, Elk Grove, CA 95624, United States
Darr Insurance Agency is amazing. I live in the El Dorado foothills and my home insurance was cancelled due to what they referred to as fuel for fire around my house. Trust me, my immediate area is green and the fields are mowed. But the insurance provider had a list of items they wanted removed or trimmed. It was 2 months of back and forth with the provider, but the entire Darr Insurance staff had my back and went to battle for me. There were many, many conversations, emails, texts and pictures going back and forth, and they were always professional, helpful and supportive.If you want an insurance agency that truly has your best interest at heart, will work their hardest to find you the best coverage possible, it is Darr Insurance Agency.
4.9
Frisco Auto Body & Paint
9864 Dino Dr #10, Elk Grove, CA 95624, United States
My Tesla 3 is less then 1 month old and I already have a scratch on it. It was really bad, sent all the way down to the metal.I called several places but decided to check out Frisco. Took it here and was greeted by VERY friendly staff.She asked Juan to come and check out my car (I could tell she probably is the wife aka boss) so Juan did what she asked, lol.He checked the car and started working on it without delay. I was confused and surprised that he just started trying to fix it.He let me know that the scratch is really deep past the clear coat and will most likely not be fixable but itll be a lot better then what it is now.After he got more tools out and buffed it, you can barely see it unless you are literally staring at it.Again, I was surprised and thanked him when he was done. Hes recommendation is to get the panel painted if I want it to be OEM quality.Honestly as of now, the work he did was so amazing, I dont mind how it is.I went back inside to pay and what really caught me off guard was that (I believe her name was Elizabeth aka the boss :) ), said dont worry about it.I was so stressed about my car and was willing to pay because I just wanted it to be good again and Juan and Team delivered.Thank you so much for doing this for me. I honestly never thought there were people still left that cared for others at a personal level until I met them.I highly recommend them. I was having a miserable day but she just changed it in an instant.Its not about the money but about their service. They changed my horrible day to an amazing one because of the care that they showed.Thank you!You guys are amazing and have a customer for life.
4.9
Aaron Clift Allstate Insurance
8788 Elk Grove Blvd Ste K, Elk Grove, CA 95624, United States
Exceptional customer service provided today by Aaron and Adilene! They went above and beyond to ensure that I received insurance same day and explained everything thoroughly to me. They responded right to my call and quickly and efficiently got all paperwork processed within about 30 min. I will definitely keep my business here and recommend them to everyone! Aaron was prompt with assisting me and eased all my concerns by helping me right away and getting everything completed that I needed done. Adilene is also fantastic at her job! She was very personable/friendly, professional, and knowledgeable. It is so nice being able to get insurance from people that actually care to help! 10/10 highly recommend. :)
4.8
Auto Body Expressions Inc
9734 Dino Dr, Elk Grove, CA 95624, United States
Fantastic service! Clean environment. Honest, and willing to work with you and your insurance company. They also work with all the local agencies such as car rentals so they can schedule immediate pick ups and such.
4.6
Maita Chevy Service & Repair
9650 Auto Center Dr, Elk Grove, CA 95757, United States
I have the drivers side lower bezel replaced it had previously cracked and I have previously purchased the part a month ago $400 and was given an estimate that it would be about $100 to put it on fast forward a month later when I took the car in to get it serviced the estimate to put the part on the seat was $190 and so I questioned them what is your hourly rate and she said its just one price that they charge and I said no Im not paying that since you went back to the mechanic went to the service side he lowered it down $40 $255 and it still was not satisfied because I still was not giving the hourly rate which it only took exactly 1 hour and I should have he should have honored $100 that he quoted me a month ago I have planned on contacting the bar bureau of automotive and repair shes looking to the over pricing even going from 190 down to 50 you know they charge whatever they want to which is not right or customer service to the clients that we have been coming for years I have bought three Chevys for them
4.5
INFINITI of Elk Grove
8586 Laguna Grove Dr, Elk Grove, CA 95757, United States
If you genuinely care about your vehicle please read this review because I have extensive experience with Infiniti of Elk Grove and their body shop – Elk Grove Custom Detail Spa and I can offer insight.I custom ordered my Q60 Red Sport through Stephanie and Anthony and am very happy with their service. Two great people and as far as they are concerned, they get 5 stars. Awesome customer service great people. Unfortunately, the awesomeness stops there.I had to bring it in for some work and not only did the service technicians fail at the repairs but they tore and mangled other parts of the car that were in perfect working order before handing my car off to them. They literally screwed up the repair, then screwed up the screw up on top of that. Read on for details.I waited 5 months for my order. For the inconvenience, they tinted my windows for free. Great but I found debris embedded underneath the rear and side tint. Then I noticed the window stopped rolling up all the way.They got the window to roll up all the way but tore a weather seal in the process and blamed it on Elk Grove Custom, as evidence by them telling the girl at the counter to charge EGC for the weather stripping. I have photographic evidence to the contrary they are charge EGC for it anyway.Problem is, the wind noise is now worse than when I brought it in. This is a 60k luxury car and the wind noise is louder than my 2000 Tacoma. Upon closer inspection I found another spot of the weather stripping totally mangled by them.Not only have they failed miserably at repairs but they damaged other parts of the car that were not damaged in the first place!To sum it up:They tinted 3 windows and 2 of those 3 windows have debris embedded underneath them.One window stopped rolling up all the way AFTER scratching the tint during another repair.During the repair of window they tore the weather stripping in one place and mangled it in a second place. It is literally worse off than when I brought it in.I found the chrome around my grill to be abrasively scratched somewhere during this whole process. I have pictures.Finally, I called and emailed these concerns and have hear nothing back from them. My concern is, beyond the obvious, is that when I take it back this coming weekend they are not going to have the OTHER weather seal they mangled because they ordered only the one seal they knew they tore (and blamed it on the other company) and this means I will have to come back to them on my personal time, AGAIN, and risk them mangling and tearing my car, AGAIN.My brand new sixty thousand dollar vehicle is now literally torn, scratched, and mangled by Infiniti of Elk Grove, literally.But wait, it gets worse: I paid for the “convenience” of the maintenance plan. I swear to you, reader, I am sick to my stomach to think I have to bring my vehicle in to these people to perform further routine maintenance. How can I possibly trust these people? I bet they won't even change the crush washer on the oil drain plug. Seriously!I see the owner sometimes replies to these poor reviews. If you want to honestly do your customer, ME, right, let me out of this service plan I paid for. Either give me my money back or apply it to my title. I'm done with your service. This is beyond unbelievable. You literally, literally did nothing right but ruined other stuff along with your failed repairs. Advice: have a serious look at your mechanics and their training.To let you readers know just how unhappy I am with the horrible work done by these people: If I can't get out of their service plan, I will still most likely choose to take my vehicle somewhere else for service even though I already paid $2000 for that service. It's not worth it. I'll just take it in the shorts instead of bringing it in to these people. It is not worth subjecting my car to these people anymore.Heed my advice people. If you care about your luxury vehicle, honestly care about it and maybe even wash it yourself, take it somewhere else for service. Have I not given you enough reason?
4.5