Top Trailer Rental Service in Stockton
U-Haul Trailer Hitch Super Center of Stockton
2701 N Wilson Way, Stockton, CA 95205, United States
Worst service Ive ever had dealing with U-Haul. Ramon was so unprofessional, stating out loud how he hates Sundays. If you dont like your job find another one. Also, I had a reservation for 9 AM and arrived on time, but didnt leave until an hour later because employees at this location dont know how to do their jobs. I will never return to this U-Haul and definitely wont recommend it to anyone.
U-Haul Moving & Storage at Hammertown
7701 Tam O'Shanter Dr, Stockton, CA 95210, United States
I rented my uhaul from them in February of 2016 when I was moving. the day before, I called UHaul and spoke with the manager Chris just to make sure that my rental was there in the system. While talking to chris, I asked him of how much do I need in order to pick up my rental and he stated over the phone that if I have $80.00 in the bank, i would be fine. All was on recording via phone conversation. The next day, I went and pick up my rental. I asked Chris again about the payment and he re-stated that if I have $80.00 in the bank, I WILL BE FINE. I process the paper work and put a safety deposit. I used my uhaul rental that day and at 8 p.m., i returned my rental. As my rental was being inspected, theemployee told me that I owe them $160.00. I asked him how come it is so high and he stated that they charge mileage. I told him that Chris informed me prior that if I had $80.00 in the bank I would be fine. The service rep that inspected my vehicle informed me that the employees at this particular UHaul place likes to screw people over and he didnt know why. I ended up paying $160.00 because I was informed that if I didnt pay, I would be sent to collections. I called the coporation and after talking to them about the situation, they apologized and stated that they would talk to the manager Chris and call me back with the end results. 5 MONTHS LATER, IT HAS BEEN QUIET AND NO CALLS AT ALL.
U-Haul of Stockton
2701 N Wilson Way, Stockton, CA 95205, United States
I used to always go to this U-Haul to buy supplies…and spent good money there in the past but I will stop as of today. I parked my SUV in the equipment return lane (as I always have in the past) to pickup a bundle of boxes. I had surgery on my Achilles and walking the extra distances agitates my heel and knee. A worker immediately tells me, “You can't park there.” No hello…no excuse me…just you can't park there. Tried to explain I just want to get a bundle of boxes and leave and also tell about my injury but wasn't given the chance to explain. There was no one there. No lines. No one returning equipment. No one. But to be peaceful, I parked my car in the area he wanted me to park. I then went inside and was met by the manager who had a very facetious tone when speaking to me after I mentioned what happened outside. I really was over it but could tell she was ready to defend the “don't park in the return lane” rule even after I moved my car and…did I mention no one was there?!She asked me do I want my receipt and I jokingly said, “Yeah I better get it cause the vibe I'm getting around here, who knows what will happen?” The manager took what I said to heart and started giving me even more attitude. It was pretty surprising because I used to have a pleasant experience there but they lost several customers today because my family will stop going there as well after they hear this story. I suggest sharpening up on the customer service skills and politeness. It helps tremendously in business.
U-Haul Moving & Storage at 47th Ave & Stockton ...
6425 Stockton Blvd, Sacramento, CA 95823, United States
I do not recommend this location at all. After a very long day of emptying my storage unit and running around to get things done before making my 3 day drive back home, I called to verify the address of where I should go to drop off the key. The woman I spoke to gave me the address and since I was already on the phone I specifically asked if there was anything I needed to do other than bring the key back. She asked if it was cleared out and if I left the door open. I explained that it was completely cleared out, but had not left the door open. She said, Its fine so long as its cleared out. I finish up other business I had, and headed to the location I was tild to go, feeling confident everything would go smoothly. It did not. After having to wait 15 minutes for service due to many customers, which was fine, I walked to the with key in hand only to be refused. I was only now told that I must now drive all the way back to the storage unit to take what I would deem useless pictures of the empty storage unit, as they prove nothing, especially since she didnt even take the time to look at which storage unit I was taking pictures of. To make an already long day even longer, I did. When arriving back, not only did she not help me, but left another customer standing there waiting, to count boxes. Thanks UHaul for putting even more aggravation onto someones life than what was already there. Very professional. If someone asks what they need to do, next time tell them! Dont force them to drive all over town, when they already have a 3 day drive ahead of them.
U-Haul Neighborhood Dealer
2850 N California St, Stockton, CA 95204, United States
Reserved a pickup for 11am. I arrived at 10:50am. There were no trucks in sight. Waited while the guy was on the phone with whomever speaking loud enough to know other customers business. His CS skills are pathetic. The woman completely dismissed my presence EVEN THOUGH I was standing right in front of her..I mean literally 2 ft in front of her. Instead of saying to me sorry for the wait,I will help you asap they said their truck isnt there yet,sorry but I can go to another location. The point of a reservation is that you have the truck there upon my arrival.Thank you Uhaul for your fine,outstanding services. NOT!
California Custom Trailers and Power Sports, Inc.
10391 E Stockton Blvd, Elk Grove, CA 95624, United States
Customer service was great. I rented a dump trailer and they made everything easy. I would recommend and I will continue to use them for any rental that I might need.
U-Haul Neighborhood Dealer
342 N El Dorado St, Stockton, CA 95202, United States
Bad parking position
Top other services in Stockton:
RV Ambulance Mobile RV Repair
4828 Shippee Ln, Stockton, CA 95212, United States
WOW! Fantastic Support!!! THANK YOU, MATT!!! My story - I left my RV at a local RV Shop in Lodi, Ca for typical maintenance-RV generator plug/oil; new coach batteries; safety check, appliances, etc. plus a bubble on the side. Dropped it off in Oct 2023. Tried for MONTHS to get a call back to find out what was going on. This WED, I took a day off from work just to make it out there. My RV was RUINED!!! They had left it Outside for MONTHS in all of the brutal storms. They had walked on the roof several times which caused EXTENSIVE roof leaking into the interior at ALL seems in the back half of the coach. My beloved RV was now full of mold, rotten wood, stained ceiling, etc. I was DEVASTATED as I planned to retire soon and travel. MATT from RV Ambulance was SO KIND and HELPFUL. He understood how much my 22 ITASCA Winnebago with the V-10 Triton motor means to us. Although he does not do that type of body work, he gave me HOPE that my rig could be salvaged (but never the same :( and gave me contact info for other legitimate, RV body repair guys in our area. Who spends that much time on the phone with a stranger, helping them because its the right thing to do and not getting paid? MATT at RV Abulance does!!! I will use him for all my RV work going forward!!! If you happen to read this and would like to be treated equally as kindly, compassionately and helpful - call MATT - and tell him, Susan sent me ;) Safe Travels, Fellow RVers!!!
StorQuest Self Storage
1840 E March Ln, Stockton, CA 95210, United States
I'm not sure how to start this but let's just say this place made our day. Anthony had the best customer service a gal can ask for. They close at 6p, I got theirs at 5:55p, at first he advise us they were closed and we understood. As we walked away, Anthony made our day and decided to serve us, it was a breath of fresh air especially when we was having a rough day. He open the door and went through everything with us without sounding rush, because he was technically off at 6p. He did not have to do it, and we were so thrilled that he did. I will always refer this place to everyone I know. Anthony took a load off of our shoulders and we are so grateful for him and his great customer service. Thank you so much Anthony, and thank you to the person who hired him you made a great choice.
Acceptance Insurance
445 W Weber Ave # 136, Stockton, CA 95203, United States
We have been with acceptance I believe for a little over two years. When we switched to acceptance Norma was the one that helped us and gave me the best quote possible. She's friendly, and professional. We have been happy with this company and this location located in Stockton Ca on Weber ave. We have recommended this place to our friends and will continue do so. We always make to ask for Norma. 10/10 recommend-Jose Gonzalez M.