Trailer Rental at U-Haul
99 N 4th Ave, Chula Vista, CA 91910, United States
Fill up your trucks and clean them. My truck was only a 1/4 tank. I was charged for not refilling when the needle didn't move. Also the sun visor on the truck was ripped off and missing. Very sub par customer service, there was no walk around and no one to go over the return with me. I was advised to just leave it and I'll get an email. As a result I was charged way more than my estimate. I worked for U-Haul for 3 years, and in that time I never was as lack luster as this location.
The Eastlake Self Storage
2351 Boswell Rd, Chula Vista, CA 91914, United States
Poor gate hours and extremely ironically so. I was attracted her because they supposedly offer 24/7 access, but then I got here with my stuff and I was told, well thats only for businesses. I was like, thats too bad, but at least I have a business I can put it under, right? Wrong again, they didnt have any vacant units, and rarely ever do. Being tight on time for the day and needing to return my rental truck I stored here anyway, just to realize the m-f GATE HOURS are from 8-5:50...meaning you have to be done with your stuff and out of there by 5:50 or guess What? They try and charge you a $150 CASH FEE for late exit. Can they even force you to pay cash for such a fee when they can accept card??? Not to mention there are a dozen other fees that you can have for would be ridiculous instances...and theyre not simply $5 or $10 fees either. Clean facility, but you never have access to your stuff.
Security Public Storage
471 C St, Chula Vista, CA 91910, United States
UPDATE: I was not just shown the unit I rented it, it had been advertised for a while online and the other units appear to be in similar condition. Now I am wondering why I was charged full price for a unit that was offline for repairs as the owner said in his reply to my review. Very disappointed in this business.Needed a storage unit on short notice so came here as there seems to be a shortage and many places dont have larger units. Was very disappointed at the quality of the unit, it was very dirty, appeared to have insect droppings and possibly orange mold on top. I did not feel great about leaving my stuff in the unit but needed to store them somewhere. I am now considering what to keep given how dirty the unit was.The staff is friendly and they did allow me to see the unit prior to renting. Good experience with the staff besides not getting a returned call when I called as they had customers in the office and another representative telling me I could not remove the $12 insurance.If you care about the condition and cleanliness of the unit where you are leaving your stuff I would look elsewhere. Price appears competitive with other places I called
U-Haul Moving & Storage of Chula Vista
99 N 4th Ave, Chula Vista, CA 91910, United States
Everything went well in the beginning until returning our truck . Employee stated we drove it 40 miles when it reality drove it less than 20 and even filled it with $25. Our charges went from 40 to 100 because of the suppose miles we drove it . The morning in which I was assisting my disabled and elderly dad move led to a negative experience . The manager stated they could not do anything about it . The miles listed on the contract match when we first got the truck . Again what didn't match was the Milage indicated on the odometer when we returned the truck . We had the truck form 8 to 11 am and even returned it at 9:30am . I do admit I should've second guessed getting the keys to the truck we were given since the manager stated to another employee that it recently had maintenance work done which leads me to believe issues with the truck was one for sure the odometer. (Corporate please feel free to check your indoor cameras for the managers words to another employee regarding the recent maintenance to the truck ) I will be making a formal complaint because it is a rip off to charge a costumer for something we honestly did not do. I have been a loyal customer for years and thankfully have had no issues prior to this but when you take my hard earned money for an injustice reason then we have a problem . I will look for another moving company in the future if my money is not refunded .
Tool & Truck Rental Center at The Home Depot
1320 Eastlake Pkwy, Chula Vista, CA 91915, United States
Thank you to all of Eastlake Home Depot! I prefer this Home Depot over the two that are more conveniently located for me. The customer service here is really great. Even though this Home Depot is much farther away from me, I will go here when I know I will need customer service and/or other information on my purchases. The employees here are amazing at their jobs. They ask me if they can help me before I have to go hunt down help. When I want help they are ready, willing and capable of helping me. They know what they sell, and how to use it. They can also tell me what they have in stock and where it is. They never ditch me without help or say theyll find someone else and not come back. These people will either help or wait until the professional help actually shows up. Which I appreciate so much.Plus the Tool and Truck Rental employees actually know what the tools they are renting out are capable of and arent trying to over sell or under sell their tools. I can call them and they actually care about what I need and how they can help me. They havent ever put me on hold for long periods of time.At both the other stores I had the problem that their employees talked me into either renting a tool not strong enough or was way over kill for what I was actually doing. Usually not the tool I researched and asked for. At Eastlake Home Depot Tool and Truck Rental actually listened to my needs and lead me to the correct tool for the job.I appreciate you guys, keep up the good work. Ill be back again when I need help with my projects because I know youre the better help.
Top other services in Chula Vista:
CHULA VISTA CPA TAX CPA
1550 Broadway suite L, Chula Vista, CA 91911, United States
My husband and I were looking for a new CPA to do our taxes this year since our previous CPA was retiring and stumbled across Chula Vista CPA on google and decided to give them a try since they had amazing reviews. When making an appointment with them on the phone the lady we talked to (Priscilla) was extremely polite and very detailed on what was needed. We were even looking to do our taxes very soon instead of later due to our busy schedule and they were able to accommodate us which was a plus! On the day of our appointment, we had a difficult time looking for someone to watch our 1 year old son while we did our taxes, so he had to tag along. Being a 1 year old super hyper boy, you could imagine he was running around the office and indeed he was. Not an ideal way to get our taxes done and so my husband and I did our best to deal with the situation. Luckily, Priscilla and Alvaro were very understanding of the situation and gave him paper and some markers to play with as well as some candy to keep him occupied. Customer service is everything to me and they made sure we were taken care of. Alvaro went thru all the paper work we handed over to him and was able to complete our taxes in a timely manner and even recommended some tax credits that would help us. Will definitely have him continue to do our taxes in the future and hopefully without our 1 year old son next time ;).
SERVPRO of Chula Vista
696 Marsat Ct ste b, Chula Vista, CA 91911, United States
OMG...This Company & Crew is Absolutelythe WROST!!! I repeat DO NOT WASTE YOUR TIME/MONEY WITH THIS CREW! DID I MENTION THEY ARE ABSOLUTELY THE WROST! Their manager Martin never reached back out about the unfinished job but when they wanted to get paid he was all on top of things. So long story short we had water damage In August 2023 in my son bathroom that flooded our whole top floor. During the pack out in August they packed my security camera ( who does that) and now they cant find it, broke my son items, said they would replace it were in December it never happened. They unplugged my washer and gas dryer and never reinstall it! October 2023 they bring our household goods back into our home causing me to pay out of my own pocket to reinstall the washer and dryer they did do that the insurance company paid them for and they refused to do It. They also just place my tv back on the wall and lost the cords to my TV so now Im not able to watch it...smh Now that were home for the holidays were going through the boxes just to find out that they put back the old wet molded items from the bathroom and pack them in a box in my son room...smh I reached out to the company several times to resolve the issues and it took them days to even get back to me. Not answering my texts, phone calls and slow to reply with emails After USAA paid them for a very sloppy job that they didnt fully complete! This was a very stressful time for my family and I and allowing 10 plus people in my home to pack and unpack our things just to be misplaced, lose and break things or not even make it back to my home was horrible. Please reconsider using this company find someone who cares about your personal items and your home!!!** Should Be Able To Receive NO STARS!!**Latasha Fennell
American Tri-Star Insurance Services Chula Vista
401 H St #10, Chula Vista, CA 91910, United States
Hello I have been a customer of American tri-star Chula vista for a few years now. I have always stuck with the same rep named Pam A. from tri-star insurance services Chula vista . I recommend her 100%. Pam is basically the reason why I have remained a faithful customer. She takes her time to research something that fits your needs for insurance, all you have to do is talk to her and explain to her what you are looking for . Pam actually listens and cares to help you and makes sure you are happy with the insurance you choose. Pam listens and takes everything you say in consideration. Her customer service is 100% on point I CAN NOT complain about her customer service. She is not aggressive, she doesnt cut you off or isnt just trying make a sale. She explains everything and makes sure you understand. Pams customer service skills are very valuable and 100% recommended. Id say for sure ask for Pam when you call when inquiring for insurance services at tri-star Chula Vista. I am rating PAM the 5 STARs and I am happy with the insurance she helped obtain for my car. Hopefully this review helps a lot of people out there looking to get insurance.-Denise O.
AAMCO Transmissions & Total Car Care
1415 Broadway #103, Chula Vista, CA 91911, United States
Long story short, they screwed up on so many levels, I cant believe they can get away with this. I got my car back in worse condition than when I brought it to them. They cant even put a tire on correctly.I first brought my car in due to noises and acceleration issues it made when the transmission was engaging or shifting gears. They did a full inspection and told me the noises and acceleration issues are from worn u-joints and support bearings that needed to be replaced, and that they couldnt find anything else wrong. I was quoted with a $1300 repair that would only take a day.I agreed to it, and somehow it took over a week. I called every couple days and each time, the excuse was that their parts supplier kept bringing wrong or defective parts... When it was finally done over a week later, I went to pick it up and there was a puddle of fluid under my car in the parking lot. I assumed it was from some other car that might have been parked there before... I also noticed one of the plastic panels from under my car was sticking out a bit, but I figured theres no need to bring up a small issue like that...I pay and get in my car to leave and notice that the clock was way off and my radio station presests were all gone (that means they disconnected the battery at some point, and didnt bother to set anything back).Right when I leave and get into the street, the car starts making a weird whining noise. But because it was a busy street, I had to turn and go elsewhere to make sure the sound wasnt from one of the other cars around me. It WAS coming from my car, but it went away after a couple minutes. Also, they were closing so I couldnt go back to get it checked that day, plus, i had to catch up on a lot of errands.While running errands, the plastic panel that they didnt properly screw back under my car partially came off and started scraping loudly on the road. I had to stop somewhere to get zip ties and temporarily put it back and away from the ground (so now the panel is ripped, scraped up, and zip tied in a weird position).While zip tying the panel underneath the bumper, I noticed another puddle that looked like oil. It turned out to be transfer case fluid, you can tell because it smells like rotten eggs.I brought it back the next morning, and they tell me theyd have to keep it for a day to look into the leak and that new odd whining noise coming from my car.They determined the problems have nothing to do with the work they did. They said the new noise and leak is coming from the transfer case, which just happens to connect directly to the parts they replaced... They said they didnt touch it, yet somehow inspected it the first time without touching it, and there was nothing wrong with it... they later admitted to opening it up to top off the fluid, but still claim nothing they did caused it to start leaking or making new noises...So, they have a shitty supplier of parts... But also, they cant diagnose the problem on inspection, they just throw parts at the problem (guess who pays for that?). Then, they refuse to take responsibility or even acknowledge when the work they fucked up on creates more problems... And thats not even the end of it.I get home and discover later the next day that one of the lug nuts on my front right tire was so loose, it came off with 3 turns by hand, no tools. WTF!?!Also, the initial issues that I brought it in for never went away. Also, theres grease stains on the edge of the carpet and doorsill (I just had my carpet cleaned and shampooed less than 2 weeks 2 before taking it to them).
Sunbelt Rentals
2615 Main St, Chula Vista, CA 91911, United States
So glad we found BJ Rentals to not only rent grinding equipment from but also to be there for our myriad questions throughout the process. Our sales rep, Larry, took an hour to not just show us how to set up the equipment, he walked us through the steps and let us grind a bit of crete to get a feel for it. We had a rough start with thick glue so he overnighted the best pads. He was there for us every step of the way and was gracious when we ran into a glitch returning the equipment. (Bad accident coming back from Mammoth closed the road for four hours, then we hit rain and had to stop to cover the equipment then drive slowly with a flapping tarp!) In the end the floor turned out great for a forty-year-old slab. And we got a lot of satisfaction by doing the work ourselves... with a lot of help from BJ Rentals! I can highly recommend this business!