Top Truck Rental Agency in El Cajon
Inland Kenworth (El Cajon)
500 N Johnson Ave, El Cajon, CA 92020, United States
So Inland Kenworth in Fontana left me with the opinion that Id never do business with any Inland again because of a sales incident in 2020. And until I was left with no choice in April of 2024, I had not given any Inland Kenworth one red cent. But when you are under a load, have a Paccar engine, and the only other shop around is telling you it will take a week to even be seen, and the Inland location in El Cajon is saying the can at least plug into your truck and see why you have both check engine lights, you tend to reevaluate your situation. Turns out, I made a wise choice going there. Not only did they do exactly what they said they would, they repaired my issue THE NEXT DAY! Less than 24 hours after initially showing up, I was back on the road. Thats what I like to call doing me a solid. I will not hesitate to go back to them again. I might even be willing to try other Inland locations now...all because the service department at the El Cajon location is on top of their game, at least a far as Im concerned.
U-Haul Moving & Storage of El Cajon
1186 E Main St, El Cajon, CA 92021, United States
My fiancé and I moved across country this past December from El Cajon, California to Jacksonville, Florida and needed to find a way to get our belongings out there. We called and received several quotes from various moving companies and found U-Haul to be the cheapest and quickest company able to get us our stuff to Florida. After weighing all of the options, we decided to go with one of there U-Box shipping containers. The closest location to our house was the U-Haul in El Cajon. To rent and load your stuff into a U-Box, you have a few options- you can have them bring it to your house for an extra fee to load it, you can bring all of your stuff and pack it into the U-Box at their location or you can pick it up yourself with your own vehicle. We decided to have my father come with his truck to pick it up so we could load it ourselves. We spoke with the general manager on 11/25/20 (who seemed to be under the influence of meth/cocaine) about what we needed to do to pick this box up, and he said all we needed to do was show up and get it. We made plans with my father to take the morning off work that Friday to help us pick it up in his truck. On 11/27/20, we showed up to pick up the U-Box and the same manager was working. He said oh you cant pick it up, you need a 24 hour in advance reservation to get it. What?!?! We were like, do you remember us? We were just here a day ago and you told us to just come get it. He told us sorry, you still have to make a reservation (even though the U-Box was sitting RIGHT OUTSIDE the office and NO ONE was going to be using it!!! We then had to ask my father to again take time off from his schedule to come back the following day on 11/28/20 to pick up the U-Box. The manager said to be there when they open at 8:30 so we could get first in line, and when we showed up they dont even open until 9!!!! So we finally get the U-Box loaded up to take home and the manager tells us to drop it back off by Monday 11/30/20 so we can guaranteed have our items shipped to us in Florida by 12/17/20. We take it home and load it, and bring it back only to find out we cant even drop it off!!! We need to bring it at a specific time because they dont have forklift operators during the entire day!!! So we bring it back at the specified time and finally get this thing shipped. Then it is a complete disaster once it gets to Florida- they ship it to the wrong location and actually lose/cant find our U-Box!!!! So we dont end up being able to locate and get into it until 12/23/20, at which point U-Haul is threatening to charge me another $90 worth of storage for keeping the box longer than a month if we dont get our stuff out of it by 12/28/20. Keep in mind, I am almost 8 months pregnant by this time and have to deal with all of this while my fiancé is at work for the Navy!!!! Then, to top it all off, they tell me I cant just come get my things out of the U-Box, that I need a 24 hour reservation to pick it up and on top of that, they DOUBLE CHARGE MY DEBIT CARD taking thousands of dollars out of my account.......! Please, please, please- take our advice- spend the extra money going with another moving company and dont get taken advantage of by U-Haul- we certainly will NEVER use them again!!!!
Tool & Truck Rental Center at The Home Depot
298 Fletcher Pkwy, El Cajon, CA 92020, United States
Do not rent anything from this rental center. Like another guy on these reviews, I rented a drain snake and it was a piece of junk. It wouldnt go in reverse and I was barely able to retrieve the cable when I had only gone in about 6 feet. It was useless.I brought it back and told them, they charged me the 83.00 (a very high price) and treated me like I was trying to scam them. The guy at the register was very nice but of no help, the manager was useless and obviously over her head as the manager of that Home Depot Tool Center.Find any place else to rent your tools!!!
U-Haul of City Heights
4311 El Cajon Blvd, San Diego, CA 92105, United States
Honestly if can give no 0stars I would Latherio Hoffman shouldn't be working in customer service. June 24th around 6pm when I thought I did a reservation there. Everyone was busy. But Mr Hoffman was busy cleaning his car and smoking a black&mild (cigarette) right outside the door. Came to help me after I was inside for the past 10 minutes. He was very short answer and not explain why my reservation didn't go through. He was getting annoyed and rolling his eyes and giggling. He didn't care. Until Gerald stepped in and said I'm sorry for the inconvenience we unfortunately don't have anything under my name and that the system didn't reserve for me. He recommended me to go to national city uhual because they have them there. I did another reservation the following week July 1st same place at, where I had the terrible incident with Latherio Hoffman because it was a convenient place for me. MrHoffman tried to be nice this time but he wasn't listening to me. I picked up 7/1/23 6:15pm told mr hoffman I needed the uhual for 24hrs. He wrote return time 3:15pm on 7/2/23. He charge me 35 miles when I told him 28 miles. And I asked him if can do anything about the mileage cost for the inconvenience from the last week and said “nah “ I didn't argue and took what ever because nothing good would come out of arguing with him. Terrible customer service by Latherio Hoffman. He should work somewhere that doesn't involve people.
U-Haul Neighborhood Dealer
6610 El Cajon Blvd, San Diego, CA 92115, United States
I liked how strong the engine ran. Also, the cab in back was short enough to park in apt complex, while leaving room for customers to get by. Staff was helpful and friendly as well.
Ultra Gas
3276 El Cajon Blvd, San Diego, CA 92104, United States
Review is for service, not for gas.Stopped in because I was in the middle of changing my wheels and tires but I could not remove a few lug nuts.I arrived around 6:30pm and all 3 bays were empty. There was a kid sitting out front and a guy in the back of the garage.I asked the kid if he would be able to use their impact wrench to loosen the bolts I could not remove. I was not asking him to remove, install or otherwise do any sort of real work, just to loosen a bolt.The kid goes to try to explain my situation to the guy in the back who comes out to talk to me. He was seemingly confused on what I needed to do but I tried to explain anyways. He said he could do it for $20 per wheel.After I explained again that all I need is for him to loosen 3-5 bolts, he said it would be the same price.I told him that Id give him $5 for his troubles and that it would literally take less than 3 minutes to get the impact wrench, put the right socket on it and then blast the lug nuts on the front and rear. Which prompted him to tell me that hed do it for $15 per tire.Just avoid this guy.If this is how he treats someone with a request like this, Ill leave it up to you to figure out how much hell try to rip you off.
Top other services in El Cajon:
Doug Steiner - State Farm Insurance Agent
2456 Fletcher Pkwy, El Cajon, CA 92020, United States
Ive been with Doug Steiner office before he took over the previous agent who I loved as well. Id say Ive been with state farm since the early 90s. I have the car and life insurance, my son has the car and insurance for his home and the youngest will be added shortly once he gets his license. I almost forgot my mom, she has car insurance through Doug as well. And I always brag about the service hes given me. My bestie just joined him a few months ago. Hes really a great man. Hes taken care of me, my family and friends. . Hes a family household name. Hes really helped me and my family more than you know. He and his team return my calls immediately!!! I have been in an accident and they really took care of me. I know many people arent educated on insurance but my friend became an insurance agent based on his lack of knowledge on coverage, he thought paying his measly 50.00 monthly service with this unknown company, would cover him in an accident, little did he know he had no coverage for himself and no car. All I can say is get the highest coverage, because if you dont have enough coverage, the damage you cause to someone, and if your coverage doesnt cover the damages, they will go after your earnings. Please please dont tailgate, my words of advice. P.s.i love the ability to talk to an agent 24/7. While shopping for a car after hours we were able to leave the car lot fully covered. And get life insurance!!! Dont leave your loved ones to have to ask for go fund me help. As much as I want to give, I cant. I made it my responsibility to care for my family after I have passed. If youre a homeowner and or have children. You want them to live comfortable as possible without you. If you choose Doug as your agent, it will be your best investment you made for you and your family. Just sayin...
Elite Auto Collision Repair
210 W Bradley Ave # E, El Cajon, CA 92020, United States
Free Loaner Car and hassle free conceirge services.. This is a local Southern California family owned and operated establishment that takes the hassles out of collision repair. Once your information is delivered to Elite you can rest assured that they take care of the rest. Negotiations, insurance policy issues and ensuring your vehicle is repaired correctly with Quality parts! Stop by and visit for yourself. I garuantee you will be met with hospitality and professionalism. Personally, Im a bit of a tech geek and I love my cars so I really appreciate the online video monitoring capabilites. This allows you to check in and see how your baby is doing. Its that kind of transparency and honesty that lets you know exactly who youre relying on. I never take the time for reviews and I know some people love to bash business over the slightest hiccup. I appreciate the business this family is running and want you to go in and check it out for yourself.
Caliber Collision
332 N Johnson Ave, El Cajon, CA 92020, United States
1. Manager, Matt, and Service Writer, Trevor, were not on the same page which resulted in a “bait & switch” situation involving my initial estimate and drop off.2. Service Writer spoke down about manager repeatedly and said “don't listen to him” when confronted about situation #1.3. Service Writer became threatening during situation #2 and said he would be “buttoning” up the car so I can take it elsewhere.4. Service writer did not adequately communicate timelines. He would repeatedly tell me to pick up tomorrow, then tell me there was a delay. This occurred for 10 days.5. Service Writer then quit communicating and responding to my texts, which was the preferred method of communication as stated by the shop. So a phone call ensued.6. Phone call in situation #5 was for an update on picking up my vehicle. Service writer states fuses are blown (something unrelated to what we brought the vehicle in for). Tells me my car is old and it was a problem when we brought it in (vehicle is maintained with service records in a family that owns an automotive shop). I ask questions, service writer starts laughing at me.7. As a result of situation #6, service writer informs me it looks like they'll have my car for longer and “will be in touch whenever it's ready”.8. I report situation #7 to insurance and they call the shop, twice, for an update and are hung up on or are put on hold for over 30min. This is per USAA property damage claims rep Jared Gomez.9. Manager calls me to tells me something happened to the car and every fuse is blown. They need another few days. They refuse to let me come look at it at this point.10. Manager drops off to my husband's mechanic shop with several issues involving acceleration. Technician runs a scantool and resets modules. Tech informs me that Caliber Collision jump started the vehicle “backwards” which resulted in fried fuses.11. Upon entry of vehicle, we notice dashcam has been ripped from a direct-mount installation. Dashcam now is broken and requires replacement.12. Per Bureau of Automotive Repar, it is against their laws to alter a customer vehicle without their consent. This includes the removal and uninstall of constant recording devices. Manager informed us via email it was shop policy. Manager could not provide any written literature or agreements I had signed stating that. Had the manager informed of us an existing shop policy in the beginning, the dashcam would've properly been removed.Overall, we are very dissastisfied with this service and will do what we can to recommend friends and family seek another shop.
Freeway Insurance
6915 El Cajon Blvd, San Diego, CA 92115, United States
Customer privacy is violated. As we are sitting here infront of the representative Vivian Reyes, who is reviewing our account. She was not able to assist in answering any of our questions and as she is reviewing our account she picks up a phone call and infront of us reviews all the other customers demographics, name, address, email, vehicles covered etc.. she then places the call on hold and we asked other questions and a customer walked in. She began to attend the other customer. Came back and picked up call that was on hold and then placed them on hold again and proceeded to help the other member who had walked in. I told her that it is very disrespectful for her to be helping other customers while she has a customer infromt of her. She made no apologies and stated they are understaffed. I acknowledged and told her that is completely understandable but she needs to attend the 1st customers needs. She stated she couldnt answer my question as to why my insurance went up $100 from last month! Soo unprofessional and rude. I told her then she should be calling the insurance to clarify and her response was they are closed!She then did not want to provide her managers name, she stated it was the lady that just walked out. I went over and obtained the managers name, Jacqueline. Soo unprofessional and upset at the lack of customer service received from Vivian Reyes!! That is not the way to treat a customer! So unprofessional!Especially violating patients personal demographics infront of other customers!