Top Van Rental Agency in San Jose
Trailer Rental at U-Haul
2395 Senter Rd, San Jose, CA 95112, United States
Nice person, answered all my questions about the whole trailer set up; I did not notice, nor did he point out a huge dent in one of the fenders --there was only a half inch between the metal and the tire. I was shocked to discover this 3 days later. I first thought I had done the damage --then I saw the little X stickers. So, I was just surprised. I was not hassled about this damage at any point, even at the return.
U-Haul of Milpitas
2395 Old Oakland Rd, San Jose, CA 95131, United States
U-Haul This rental agency is good, we rented the van multiple times here while shifting and service is also fast.
U-Haul at Curtner Ave
705 Curtner Ave, San Jose, CA 95125, United States
U-Haul systematically tries to steal from their customers. I rented a truck today and the agent at the Curtner site told me that it had more gas in it than it actually had. I wanted him to correct the records but he would not do it. The agent told me that I had to take a picture and hassle with the people at the drop-off site to get them to change the rental agreement. I told him that he should give me a rental agreement that is accurate. He told me that a customer must not have returned the truck with the right amount of gas in it and told me there was nothing he could do if customers were stealing gas from U-Haul. His response was wrong on so many accounts. U-Haul should not transfer problems to the customer and should fix them upon being made aware that a problem exists. Just because a customer did not return the truck with the right amount of gas, U-Haul should not expect the customer to buy more gas or try to fix the problem in some other way. And if a customer wants to return a truck to a site after hours then there is going to be nobody to talk to. Its just an absolutely rotten system.The process of renting a truck should be hassle-free and it is not. We knew wanted to drop the truck off at a location that would be open on the weekend. We called the location we were expecting to drop the truck off to and learned that the location we had selected at reservation time was not going to be open on the weekend. We wanted to change to another location but the agent told us we could not. We have to call tomorrow in order to make arrangements to drop off the truck at another location. This is another example of U-Haul being inflexible and making it a hassle for customers to use their service.I asked to speak to the manager at the Curtner location to deal with the improperly entered gas amount and he told me that I need to use the U-Haul application to contest the amount of gas at pick up time. Of course I told him that this was a U-Haul problem and he was transferring the work of fixing it to the customer. And its uncertain that the customers request to correct the amount will be honored. He tried to tell me that this is a preferred way to do business because then the customer is certain what is happening. I told him that the standard expectation is that you should be able to rent a U-Haul truck hassle free. The was completely unsympathetic. Of course this is complete baloney. You would expect him to correct the records on the U-Haul system and reissue the contract. If I didnt already have a move scheduled and with no flexibility to find another truck supplier, I would have canceled the rental.The U-Haul application would not accept a photo which I had already taken. I had to hassle with the U-Haul application then get back into the truck and take a photo and I still dont know if U-Haul is going to steal from me or not. This is not the right way to treat customers and is certainly the wrong way to begin a rental.Unfortunately, I believe that U-Haul is abusing their customers. It is very much in U-Hauls financial interest to set procedures that are so much hassle that many customers will not bother with going through the a correction process. In my opinion, U-Haul customers should do everything they can to avoid them because they are endorsing what I believe is immoral behavior by their company and its representatives.
U-Haul Moving & Storage at the Alameda
1027 The Alameda, San Jose, CA 95126, United States
Well I know the saying “three times the charm “ and that held true for obtaining a truck for rental. The first truck I was provided was missing a gas cap. No replacement was available. The second vehicle was low on fuel. After leaving the dealership I drove to a gas station. I made two attempts with two different pumps to fuel. The fuel nozzle kept shutting off. I returned the truck and reported the issue. The response from the employee was “no way” . You know that is a frustrating comment.All I want is a working truck to move my stuff. So I shared with him that yes indeed the gas port wound repeatedly shut down the fuel nozzle and was spraying fuel back at me. What surprised me the most was,, I handed him the key and he returned to the stack of truck keys on the wall. The same location where the original keys were stored for rental vehicles.I did mention that I felt the vehicle should have been downed for repair since it only had a quarter tank of fuel and the prospect of someone unable to fuel it was rather realistic. He stated he'd take care of it.I was able to obtain a usable truck and returned it in a timely manner.My only concern is after this experience is quality and reliability of the vehicle I might rent in the future. I understand that the employee I spoke to may feel people return their vehicle without accomplishing their required task do so out of some perverse pleasure of annoying him. But I would state “no way” !I hope you have a great organization, but honestly I didn't see it!
U-Haul at Tully Rd
2395 Senter Rd, San Jose, CA 95112, United States
Ive had the unfortunate experience of using their rental services twice in the past few years. Expect to wait a long time, whether it is busy or not.We did not get hassled on returning our trucks either time, so that part is good, but waiting half an hour to get checked in or out is just painful. Ive seen people come in to buy moving supplies, wait for 10-15 minutes for service and give up and walk out.The first time we came here, wed had a reservation at a different location that couldnt be honored (no trucks available) and they sent us here instead. We were supposed to get some discounts for our trouble but they wouldnt honor that and U-Haul corporate customer service didnt do anything to resolve that either.This is a decent-sized U-Haul location so they generally have a lot of the most popular sized trucks, but I dont recall ever seeing the largest trucks here. As we learned with the earlier experience, the U-Haul online reservation system will let you reserve equipment that is not normally stocked at a given location, so it might be good to stop by in advance and see what they stock.
Penske Truck Rental
6203 San Ignacio Ave #110, San Jose, CA 95119, United States
Convenient pickup for your moving truck and supplies Penske@Mailstop
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Mark Hicks Insurance Agency
6455 Almaden Expy Ste 104-105, San Jose, CA 95120, United States
I have had the pleasure of collaborating with Mark Hicks, an outstanding insurance agent and fellow BNI member. Marks expertise in home, life, and auto insurance is truly commendable.Marks extensive knowledge and experience in the insurance industry make him a reliable and reputable professional. As a fellow BNI member, I have witnessed his commitment to staying updated with industry trends, ensuring that his clients receive the most relevant and comprehensive insurance solutions.Mark sets himself apart with his personalized approach to each client. He takes the time to understand individual needs and tailors insurance solutions accordingly. Whether its home insurance, life insurance, or auto insurance, Marks dedication to providing customized coverage showcases his commitment to client satisfaction.Marks attention to detail is impeccable. He goes above and beyond to explain policy intricacies, ensuring clients are well-informed and confident in their choices. This level of transparency fosters trust and strengthens the client-agent relationship.I wholeheartedly recommend Mark Hicks to anyone in need of a reputable and experienced insurance agent. His professionalism, personalized service, and commitment to excellence make him an asset to our business community.Frank DiasSilicon Valley Signings, Mobile Notary Public, Loan Signing AgentBNI R.I.S.E.
Loan Factory - We Dare You to Compare
2195 Tully Rd, San Jose, CA 95122, United States
I recently had the pleasure of using this loan service, and I couldnt be happier with the experience. From start to finish, their commitment to customer satisfaction was evident. Heres why Im giving them a glowing 5-star review:Competitive Rates: The interest rates offered were highly competitive and well-explained. I appreciated the transparency in the pricing, which helped me make an informed decision.Effortless Application: Applying for the loan was a breeze. Their user-friendly online platform made the entire process smooth and efficient. I was able to complete the application in no time.Prompt Approval: I was pleasantly surprised by how quickly my loan was approved. The services efficient approval process was a huge relief, especially since I needed the funds for an unexpected expense.Excellent Customer Support: The customer support team went above and beyond to assist me. They were responsive, knowledgeable, and patient in addressing all my questions and concerns.Flexibility in Repayment: The loan service offered a range of repayment options, allowing me to choose a plan that aligned perfectly with my financial situation. This flexibility eased any worries I had about managing the repayment.No Hidden Fees: I appreciate their transparency when it comes to fees. There were no hidden costs or surprises, which speaks volumes about their honesty and integrity.Secure and Confidential: My personal and financial information was treated with the utmost security and privacy. This level of care gave me confidence in their professionalism.Quick Disbursement: Once my loan was approved, the funds were disbursed promptly. This speed was crucial for addressing my immediate needs.Overall, this loan service exceeded my expectations in every way. Their commitment to transparency, efficiency, and customer satisfaction is truly commendable. I would highly recommend this service to anyone in need of a reliable and trustworthy lending partner.Kudos to the entire team for providing such an outstanding loan service! ⭐⭐⭐⭐⭐
Yama Ebrat - State Farm Insurance Agent
1276 Lincoln Ave, San Jose, CA 95125, United States
Ive had great support with State Farm Insurance & Yama & his staff. Ive had to invoke their services on a few occasions and wach time it was pain & hassle free. When I was T-boned in my Audi A4, they handled everything and my rates didnt go up. My other car was parked infront of my house. It was hit by a parent who backed up into my car & drove off. Still, my rates didnt go up. Then again in 2019, I was rear ended and it was taken care of quickly and pain free. Just paid my deductible and even got a rental paid for. I will never leave State Farm insurance due to their excellent job taking care of me & my family.Yama and his team are quick to reply to both questions and needs. Yama will on rare occasions ask if they can assist us with other products or services. Its out of care & concern for us so we can be fully prepared for the future and events that we may not have thought of. He doesnt pressure us to buy anything nor do we get multiple calls or emails trying to sell us products or services. Every year or so he will ask if anything has changed or has our needs changed. Do we need to lower or raise coverage. When a vehicle gets paid off, he asked if we wanted to modify the coverage and he informed us of the pros & cons of doing so. That was really nice.Ive had State Farm for about 12 yrs now and its been stress free and the piece of mind that comes with a quality insurer cant be put into words.Thanks Yama for the continued support!
Steve Sosnowski - State Farm Insurance Agent
841 Blossom Hill Rd ste 102, San Jose, CA 95123, United States
I have been with State Farm for 40+ years. I have had nothing but positive experiences. Ive been through fire, flood, and the many minor accidents once has throughout life. Leslie has worked with me for many of those years. I truly cannot say enough about her. She is efficient, smart, always helpful (one never has to wait for answers or wonder if a call is coming back). She is kind. She has a great sense of humor. I never need to go anywhere else beyond Leslie to get the help I need.State Farm is competitive in price, stellar in service and most of all respectful of its clients. Weve had a few very tough moments, a full blown flood top to bottom in our house that put us out for over a month and involved extensive remodeling. Never was there a question about money or service or entitlement. Everything we needed we got. From the first moment we called until the final check was issued. We had an auto accident that was the other guys fault. He said so at the scene. He apologized and said hed take care of it through his company and then he denied it. State Farm never batted an eye. They took charge. It never affected our standing or out premiums. I cant say enough about the company, Mr. Sosnowski but mostly the face to face service we get with Leslie. Wed never go anywhere else.Roberts review: Leslie just helped me out recently on finding a way to cut back my premium. She spent almost an hour with me going over the entire premium and in the end was able to save me a sizeable amount. This is how the Sosnowski office operates. They respond to the needs of their client. My wife and I have been clients for 40+ years. My favorite memory of State Farm was coming for a claim on an electric blanket that caught fire. The claims agent was so shocked but indeed there was the big hole in the blanket where it had spontaneously started a fire. And yes I was in it when it happened. They were so wonderful to us with that one. And every claim we have ever had. Thank you State Farm. We will follow you anywhere.