U-Haul Neighborhood Dealer
28781 Old Town Front St, Temecula, CA 92590, United States
I called Doug at U-Haul Old Town Temecula CA branch and explained to him that I had a gift certificate because I was over charged by U-Haul on my last rental and he asked me for my certificate number I explained to him that when I was given the certificate I was told by the u-haul employees that I just needed to give my name and email address he told me he would not honor it told me to go F**k myself and told me he didnt want to do business with me and to take my business else where so I called and made a reservation with Penske however after thinking about it for a day I decided that not everyone at every U-Haul acts like a child like Doug so I called the guys at the U-Haul at 25086 Jefferson Ave Murrieta, CA they were excellent and they honored my gift certificate that I was given by the Old Town branch. I dont know who would actually want to deal with Doug at Old Town Temecula U-Haul my guess is that he was picked on as a child and beat up on the play ground. Next time I call U-Haul I will def be calling the guys on Jefferson st they def know how to treat their customers as for Doug he lost my business for Life.
Penske Truck Rental
42188 Winchester Rd, Temecula, CA 92590, United States
I am extremely disappointed with Penske. This was the first time I rented a truck from them instead of my usual go-to U-Haul. I arrived at the Temecula location, and the truck was ready. I picked it up, drove a few miles only to find out that the steering wheel is shaking vigorously. I brought the truck back, and the Penske employee told me that she knew about it, but that the steering wheel was doing it only in the beginning of her drive from San Clemente. I could not believe that this unsafe to drive truck was given to me when the employee knew about the issue. I had to scramble looking for a U-Haul rental and had to pay extra to get the truck I needed. Unnecessary stress, frustration the day of the long-distance move is not something I needed when I gave Penske a chance. The employee did give me a free day on future rental, but seriously, I feel I cannot rely on Penske again.
U-Haul Moving & Storage of Temecula
27941 Jefferson Ave, Temecula, CA 92590, United States
I made a reservation for a trailer and tow hitch over a month ago, I even had to pay a deposit on the hitch since they needed to ship it to the store. I show up on my previously agreed upon appointment time of 8AM thinking I'll be done by around 11, but that wasn't the case. I get here and wait in line only to be told that they have been trying to reach me for a few days (I don't think they have) then they confirmed my number and told me that I would have to come back at 11 to have the hitch installed and that the trailer was at a different location, but they would call the other location to let them know there is a delay so they don't think I am a no show. At this point I was a little irritated considering I'm trying to pack all of my things because I am about to drive across the country, but I didn't wanna get mad so I said ok and drove home(35 minutes away)to come back in 3 hours. THEN, what got me is that I got a call from them at around 9:30AM saying that they had the trailer brought to this location so I wouldn't have to go over to the other location after. So them doing that isn't what got me, what got me is that they claimed they couldn't reach my number and had tried to call me for days prior to tell me about the change and supposedly couldn't get through but today it all of a sudden worked when they called me with the update? The other thing is that the equipment that I had to pay a deposit on over a month ago was not here...they “didn't have it anymore” so then why did I pay a deposit to have it specially shipped to this store so that it could be here when I got here and they “don't have it anymore” which leads me to believe that they rented it to someone else. So then what was the point of me doing everything in advance which is supposed to be cheaper (it's not, the prices today are the same as a little over a month ago) and paying the deposit for a part, that isn't even here but I had to specifically pay for it to be guaranteed to be here. I really hope that my future experiences with U-Haul in our new city are nothing like this, because I have never had issues with the one in Fallbrook.
Top other services in Temecula:
Mogul Real Estate
32605 Temecula Pkwy #310, Temecula, CA 92592, United States
Shishana has so many extraordinary qualities both as a realtor, and as a person...Its hard to know where to begin when describing how amazing she is!Here are 10 things I love about HER!1.) Shishana is a hugely charismatic people person. Her kindness and care comes through in everything she does.2.) Shishana is deeply passionate and committed to her clients needs and overall comfort. (She does not pressure or EVER push.)3.) She is total rockstar pro in this business and was able (and thankfully) willing to answer any and ALL of our annoying questions LITERALLY within moments of a text or call. She goes WAY above and beyond to communicate quickly and clearly!4.) She is one of the most FUN people of planet earth to be around... that makes the usual stress of looking for a new home FUN! She kept us laughing and light throughout this process-which in my book is PRICELESS.5.) She is incredibly knowledgeable- and well connected and can provide trustworthy referrals for all home related needs.6.) This is more than just a job for Shishana. She cares deeply about her clients before, during and well after the home buying process is over. She commits so much time and energy in order to make sure you and your family are in the exact right home for you!7.) She goes everywhere! We looked all over the place for our home and wherever we wanted to look...She was there waiting with her trademark smile and positivity!8.) She is tireless and endlessly encouraging. This process can be hard and exhausting- Shishana kept our spirits up and our hopes alive.9.) She will get the job DONE. She told us many times, I will be there for you every step of the way! She kept that promise and then some...We felt so taken care of and so safe because we know how capable she is. annnnd....10.) She has a truly outstanding success rate. Like- OFF THE CHARTS... When you work with her you understand how. She is a truly special human being with a gift that we all get to benefit from! Finally, On a personal note...My partner and I are part of the LGBTQ community. To have someone like Shishana representing us- and supporting us find a home has been one of the greatest gifts we have ever had. If you need someone that is compassionate, kind, open hearted, hardworking, and makes you feel like you are her one and only client- HIRE HER immediately! WE LOVE SHISHANA HOGG!
Signarama TemeculaMurrieta, CA
41785 Enterprise Cir S Ste B, Temecula, CA 92590, United States
I try to keep my marketing and branding materials up to date and this time around I needed a pop up banner and a decal to put on my car to advertise on my daily commute. I came across Signarama on a google search and decided to check it out. When i went in for a quote i was greeted by Jennifer, who explained what were my options as far as the products i was interested in. During my visit she took detailed measurements and photos of my car to prepare the quote. I let her know i had some designs already premade for this job and i would send them over as soon as i got home. Within a few hours, she called me back to discuss some concerns with my design and how it could be adjusted, i opted to have their in-house designer fix some details to ensure everything worked out. Within a few days Alan, their designer, sent over the PDF proof copy for my approval, we discussed some changes, within a few hours later he sent me a new proof and everything looked great. Come installation day, everything went smoothly. They had the banner ready for me to take home the same day of the decal install saving me an extra trip. Their customer service and quality of their products is awesome, i look forward to working with them again. I highly recommend Signarama.
Temecula Valley Lexus
42081 Dlr Dr, Temecula, CA 92591, United States
UPDATE:The car is great and makes up for the issues since purchasing. Two rather disappointing things that are unresolved. 1.) After everything was signed and paid for sales told me we only get one key and will received another one in a few weeks. They slipped that in after the fact and 8 weeks later still no key (but many emails telling us about the shortage lol). 2.) The security system wasnt installed at the time of purchase. When the sale rep sent the invoice, we said to remove it we dont want or need it. He said it couldnt and was on the vehicle and it would be a problem. When we picked up the vehicle it wasnt activated 2 weeks later someone came to our house, for what we thought was setting up the system. He was actually installing it. I called the dealer to express my concern so others wouldnt have this happen to them. They manger said they were sorry and we agreed on some items to compensate. Well 5-6 weeks later still NOTHING. Oh and my trade-in is still registered to me, just got a letter from the DMV. I hope someone from the dealer resolves this outstanding issues for us.My advice; dont make statements you arent 100% on when working in a sales and service environment. Your word is your reputation.ORIGINAL:For anyone looking to buy a new car let alone a Lexus, they should be starting here. After starting our journey at Lexus San Diego (and being disappointing in the sales team lack of knowledge) we looked elsewhere. CUE TV Lexus! The Team at TV Lexus was phenomenal, knowledgable and attentive, and most importantly expedient. Well, we started the process through text message. If you are looking to spent an entire day at a dealership, look somewhere else. The entire time from purchase to pick up was soooo minimal (2hours of casual texting). All the paper work was handled remotely and upon arrival for pick up we were in-and-out in 30-35 minutes. If your time is valuable and you are spending money on a vehicle at this quality and caliber. GO TO Temecula Vally Lexus, it is the dealership you want work with.
Cory Home Team - eXp Realty of California Inc.
41951 Remington Ave Suite 260, Temecula, CA 92590, United States
The worst experience I could possibly imagine for my family as FIRST TIME HOME BUYERS. Blake was very knowledgeable and did what it took for us to get where we need to be to buy a home I will say that. I think he was too busy to be as on the ball as he should of been when it came to looking for a house. I knew houses went so quick where we were looking and I eende up finding the house and scheduling a appointment to see it. We ended up finding a house that we put an offer on and went through the process. Blake set us up with HIS recommended inspector who we thought we could trust. Looking back we were so naive trusting someone we didnt really know. He did NOT do his job. Having lived here for 2 years multiple things he said were one thing were not. ONE MONTH after being moved into our home we find mold in the kitchen. As first time home owners and a young married couple we had no idea what we were in for. We called our insurance company who came out and said they knew by the amount of mold it was a pre existing condition and they could not help us. Black and green mold surrounding our entire kitchen. I called Blake shaking as I was newly pregnant and had a 2 year old. He sent us a company he had that would tell us legally what steps to take. Every single realtor I have talked to since (there have been a lot because I did extensive research after this) said that HE should of contacted the sellers agent immediately and had this resolved. Instead....we were left to hunt down the sellers...take them to small claims court, which by the time that even happened I was nine months pregnant! We did not have the money to fix this after just buying our first home. Thankfully we had someone step in and pay for it and we reimbursed once we won our case. Come to find out the sellers had a water claim on the house within 5 years of selling and did not disclose this which by law you have to. Why didnt our agent catch this? Isnt there a report that pulls that information? (Yes there is.) Why didnt our inspector who was so reputable according to Blake catch any of this? This was the absolute worst experience and my short paragraph here is just the tip of the iceberg of what we went through. The only positive I have is being able to share our experience with friends and family when they go into purchasing a home. I do not wish this experience on anyone. Blake should of fought for us and went the extra mile as our realtor or just a human being with a conscience. All we were was a sale and he was out.
Mercedes-Benz of Temecula
40910 Temecula Center Dr, Temecula, CA 92591, United States
This is a review for Sales and Post-Sales only, not Service. My only point of comparison when purchasing my vehicle from Temecula was when my husband purchased a G63 from Laguna MBZ. His transaction and post sales engagement were flawless. I wanted to purchase a specific 2023 C300 convertible that only Temecula had in stock, as that model has been discontinued. I was referred to the internet sales manager, Jackie. I left a msg for Jackie but received a return call from Alex Aftahi. That was a bit presumptuous but whatever. I told Alex that we were looking to purchase the 2023 C300 convertible and provided the VIN. He confirmed the vehicle was in stock and I asked him to please send me a video. His colleague Dominique took a video and texted it to me. The car looked great. We agreed on a purchase price and I told him that I would be coming in in 2 days and would like to be in and out of the dealership to complete the transaction within an hour if at all possible. I also specified that I wouldnt be driving the car back and requested that the car be delivered.**It is worth noting now that I mentioned to him that we were also in the market for a 2024 GLC 300 Coupe as well.I came in on the appointed date and time and Alex had Dominique take me a quick test drive. There were a few dirt smudges on the seats and side panels from previous test drives and Dominique said the car would be washed and detailed before delivery. After the test drive I told Alex lets do this and I was sent to the finance manager to complete the transaction. When completing the paperwork, I specifically told the finance manager that I wanted the front license plate bracket to be put ON the car. After finishing paperwork with finance, Alex was no where to be seen and I said goodbye to Dominique, who was in another car doing another test drive, as I was leaving. I dont need anyone to kiss the proverbial ring, but it is extremely poor form to not thank and say goodbye to a customer who showed up as promised, paid cash and was in and out in taking up less than 1 hour of the dealerships time. Please note: This was on a Saturday.By the following Wednesday, I had heard nothing from Alex or the dealership about the delivery. I texted Alex and he said theyd deliver it the next day (Thursday). The car was delivered on a flatbed on Thursday.1. The front license plate bracket had not been installed2. The car had not been washed and/or detailed. All the same dirt smudges that were present during the test drive were present when it was delivered. The car had been in their inventory for over 10 months and the inside of the front and rear windows had developed a thin film. The film was still present.3. A warning/message was on re: a sensor.I called and texted with Alex and he said hed get back to me on having these items remedied. This was on 1/31/24. I am posting this review on 3/10/24. I have yet to hear from Alex.Remember earlier when I said that I mentioned to Alex that we would also be purchasing a 2024 GLC 300 coupe? Well fast forward to February and were ready to get the GLC. We were referred to Katie Kieu at Foothill Mercedes and the experience was completely different. It was amazing start to finish.Foothill Mercedes will be our MBZ dealership forever. I didnt know they were owned by the same people who own the Laguna Mercedes dealership...it all makes sense. I am excited about the the 2025/2026 Baby G Wagon release and will be Katies first customer to purchase one of those cuties.I wont ever return to Temecula Mercedes for a purchase, trade-in or otherwise. Whether youre buying a Ford or a Mercedes, there is a standard of professionalism owed to a customer, however youd expect Mercedes to EXCEED that standard/level, not completely fail or FALL BELOW that standard/level.
DCH Kia of Temecula
26799 Ynez Rd, Temecula, CA 92591, United States
I recently had an absolutely horrendous experience at DCH Kia of Temecula, and I feel compelled to share my nightmarish ordeal with everyone considering buying a vehicle from this dealership. I purchased a brand-new 2023 Kia Telluride X-pro model, primarily because I needed a vehicle with towing capabilities. However, my decision to buy from DCH Kia turned out to be a colossal mistake.The window sticker on the vehicle prominently highlighted a range of crucial towing-related features, such as Increased Towing Capacity, Heavy Duty Cooling, Tow Mode, and Self-Leveling Rear Suspension. These features strongly implied that the vehicle would come equipped with a towing receiver and wiring, making it an ideal choice for my specific towing needs. However, it did not and I was promised that the receiver would be installed within two weeks, and I received a Due Bill reflecting this promise.This is where the nightmare began, the day before the scheduled installation DCH Kia called to inform me that Kia did not manufacture a receiver or wiring harness for my specific vehicle. The 2022 receiver would fit my vehicle but the 2022 wiring harness would not. This meant that the receiver could be installed, but there would be no electrical connection for towing. Whats most troubling is that I strongly suspect that the dealership knew from the start that there wasnt a receiver or wiring harness compatible with my specific vehicle. This casts a shadow of deceit over the entire transaction.The dealerships proposed solution was for me to take the vehicle to U-Haul to have the wiring done, which I found utterly unacceptable.I voiced my concerns to Joesph Yanni, a manager at the dealership, who initially seemed understanding and assured me that they would find a solution. He even indicated that Kia would provide me with the money to have the wiring done elsewhere. However, I was uncomfortable with this arrangement, as I did not want to assume liability if anything went wrong. Despite the managers promises, he failed to follow through on his commitments and conveniently stopped returning my phone calls.Desperate for a resolution, I reached out to another manager at the dealership, Richard Moyer, hoping for a different outcome. To my dismay, this manager also suggested taking the vehicle to U-Haul and expressed the belief that they would warranty their work. However, upon contacting U-Haul, I was shocked to learn that they refused to work on my vehicle due to the potential liability involved.I promptly relayed this information to Mr. Moyer, who asked for some time to explore alternative solutions and promised to call me back by the end of the day. Regrettably, I never received that call, and my subsequent attempts to reach out to the dealership were met with a resounding silence. I left multiple voicemails for both sales managers and for the General Manager, Benjamin Ariz, and not a single call was returned.This entire ordeal has been an unmitigated disaster. I made the significant decision to invest an extra $10,000 in purchasing the Kia Telluride X-pro model, specifically because it was promoted as being ideally suited for towing, as advertised by Kia Corporation and DCH Kia of Temecula. Regrettably, my choice has proven to be a costly mistake, as I now find myself with a vehicle incapable of fulfilling its primary purpose.Throughout this harrowing experience, DCH Kia of Temecula has demonstrated a severe deficiency in professionalism, accountability, and customer service. It has become evident that the sales staff at this dealership have no problem resorting to falsehoods and deception to secure a sale. I strongly caution anyone contemplating the purchase of a vehicle purchase from this dealership to exercise caution and explore more reputable alternatives. The complete disregard for the needs and concerns of their customers exhibited by this dealership is nothing short of outrageous.