Top Car Rental Agency in Downey
Enterprise Rent-A-Car
8702 Firestone Blvd, Downey, CA 90241, United States
3 Stars because Arna was here when i made the reservation. I have rented cars from this specific location many times before (12 times this year so far). And I was always completely pleased with everything,there was no bad thing I could say. I would always ask for ARNA because I love his customer service and how he was able to always get me the specific car I needed. I live in long beach and I would go to him in downey for every rental (thats how much i appreciate him). I never had any problems when picking up or dropping off. No problems with the cars they were always clean... This last time i rented from here has in the beggining of AUGUST, this last time that I rented from here was just plain horrible. When i got there i asked for ARNA they told me had been moved to a different location when I asked to which one they wouldnt tell me.So this girl i dont remember her name took me to the car very serious asked me to inspect the exterior of the car for damages (routine) She turned the car on checked where the gas tank lever was at and asked me to sign the paperwork. Gave me the keys and that was that.The car was not washed or clean inside either. Half way into my trip from there to Sacramento the car started to ask for an oil change every 5 minutes. The oil life was marking at 5% it was 5:50 they closed at 6, So i gave them a call and there was no answer. I couldnt get in contact with any other Enterprise location near me and the only one available didnt have a single car to trade.I expected to get a car with no maintenance issues. With no problems before it leaves the lot. No I didnt check anything because like i said I had rented from here many times and i never had an issue before.I went through so much with this last rental and no-one was any help i ended up having to pay for an oil change out of pocket. Waisted a total of about 8 hours of my trip having to deal with all the issues with the car.I rented a specific car because I needed this car so there was no way i could exchange it unless i would get the same make and model, No Enterprise near Sacramento had the car.Returning it was even worst.ARNA wasnt there when I picked it up im 100% positive if he had been the one to give me the keys i would of not had ANY problems, he would of checked the car before handing it to me.The manager that was there when returning it was just very unprofessional, unorganized and simply un willing to help. Everyone was running around not sure what they were doing. The manager could not seem to get everyone of the workers organized.So Im not giving them the 5 stars because of that.I will call all Enterprise locations until i find ARNA only from him will i rent a car from again i have lost all trust and faith in every other worker here.Very disappointed.
Enterprise Rent-A-Car
7651 Firestone Blvd, Downey, CA 90241, United States
I'm writing this review to warn other customers of my experience and so they won't Experience the same situation I rented a truck at this enterprise that had no damages to my knowledge I failed to take pictures myself of every inch of the vehicle (including the roof) When I return the vehicle the representative that assisted me (Edward ) accused me of damaging the roof now keep in mind I'm 5'1 this guy is definitely over six feet so when I get in the Vehicle I cannot see the roof nor did I even think of taking pictures of the roof not to mention I picked up the car late at night before they closed and it was dark he put the blame on me and opened a claim so Please when you rent from anywhere take pictures yourself because there are employees like Edward that will wrongfully accuse you and still 120 of your money for a deposit on a claim that I will not get back also enterprise should take pictures if their vehicles every time they are returned from the previous borrowers because Edward has no proof of how the vehicle looked before I picked it up but thinks it's ok to blame me What I'm guessing happened is that Whatever representative missed the damage on the vehicle is now trying to put the blame on me since I was the last one to rent this vehicle. People please take pictures of the vehicle right the moment you rent your vehicle do not take any representative word Edward even lied to me in my face and said he shined the flashlight at the roof when I did the inspection with him and that was not the case take pictures for your own protection!!!!!!
Xpress Auto Rental
8460 Telegraph Rd, Downey, CA 90240, United States
The team went above and beyond to get me and my 7 other family members to Las Vegas for my nephews first bday. Enterprise in Downey screwed us and gave our rental away as my boyfriend and I went to pick it up on time. I also went to Marathon in Downey and boy did he want so much money for an older vehicle 6 seater van. I called desperate to other locations and Xpress Auto came through!! They had one cancellation and I was able to get a sprinter for the same price I was gonna get a 6 seater older van from Marathon. I can't thank Xpress Auto Rental enough for helping. The sprinter was my families favorite they were all so happy together in one vehicle not having to be in 2 or bunched up. Had alot of nappers on the ride it was that comfortable!! Super clean sprinter with many areas to hold drinks and items so the floor was kept clean. I will be coming to Xpress Auto Rental for the future events I will not go anywhere else when I need a large capacity vehicle. Thank you again!!!
Marathon Car Rental
7407 Firestone Blvd, Downey, CA 90241, United States
I called Marathon Car Rental and they answered right away! They didnt put me on hold like other rental companies do. Comparatively, these guys had the best overall rates for what I was looking for. I was going out of town for a few days, and appreciated the fact that I had many different types of cars to choose from. To me, rates matter, but good and fast service with a great attitude is what makes the whole experience better. Go with Marathon Car Rental! You wont be disappointed!
Top other services in Downey:
John Taormina - State Farm Insurance Agent
10217 Old River School Rd, Downey, CA 90241, United States
Thank you claudia for all the wonderful assistance youve help me with... my family and I have been with state farm insurance for as long as I can remember maybe over 15 years and I wouldnt consider going anywhere else.. state farm insurance in downey is the insurance company I would recommend to anyone that is looking for more then just insurance buy looking for people who care and go above and beyond the need... thank you for 15 years of more then neighbor who cares!!..
State Farm Insurance
11134 Downey Ave, Downey, CA 90241, United States
My family has used, Mr Tom Soupos, State Farm agent for close to 20 years. We started off with renter insurance, then our first car, to first home, second home and now onto our fourth home. This team always take great care of our family. They had the best customer service Ive had, especially they are always only an email away with immediate responses. I never had to worry if my coverage is enough because they always provide the best plan at a very reasonable cost. They also helped us making decision for our family when we purchased our home to figuring the best policies for us. When it comes to filing claims, their website makes everything so easy and simple. Theyre always super helpful, and I cant believe they have been helping us for almost 2 decades. The best team ever!
Andy Fuentes Allstate Insurance
8734 Imperial Hwy., Downey, CA 90242, United States
Been having car and life insurances with Allstate for a minute. Never ran into any problems even after I filed two claims on the same car (damaged after stolen & rear ended by a texting driver while stopped). They were quick and efficient, dealing with the claims! Most physical work I did was drive the car at the body shop, and get myself to a rental place. Unfortunately, I had to cancel my car insurance with Allstate due to the fact that I can't add my twin brother & his new car into my policy bc my name is not on the car. I was able to add him before because I co-signed his 2020 civic, but not anymore because I didn't want my name on his new 2023 hatchback sport touring. Other merchants allowed it, so I jumped on it to save from the possible squeeze on having two separate policies. The transition was smooth, and both agents: Alejandra and Christina were understanding. They went over the difference between their policy and the new policy that I got for both my brother and I with honest opinion for today's market. I am definitely keeping my life policy with allstate as they offer better numbers for cheaper compared to their competitors. This company is still a 5 star for me !
Lou Grimaldi - State Farm Insurance Agent
8050 Florence Ave UNIT 10, Downey, CA 90240, United States
I am thrilled to share my glowing testimonial about State Farm Insurance Agent Louis Grimaldi in Downey, CA. When it comes to insurance, trust is paramount, and Mr. Grimaldi has proven himself to be an exceptional agent who goes above and beyond to ensure his clients satisfaction.From the moment I met Mr. Grimaldi, I felt a sense of reassurance and confidence in his abilities. He possesses an extensive knowledge of the insurance industry, and his expertise shines through in his recommendations. Not only does he understand how to save you money, but he also excels at providing insurance coverage that is tailored to your specific needs. Mr. Grimaldi takes the time to listen and understand your unique situation, ensuring that you receive the best possible coverage.What sets Mr. Grimaldi apart is his unwavering dedication to his clients. He is incredibly responsive and always available to address any concerns or questions. His promptness and attentiveness make you feel valued as a customer, and it is evident that he genuinely cares about your well-being and peace of mind.Furthermore, Mr. Grimaldis experience in the field is truly second to none. With a wealth of industry knowledge and a proven track record of delivering exceptional service, he is a trusted advisor whom you can rely on for all your insurance needs. His professionalism, attention to detail, and commitment to customer satisfaction make him an invaluable asset.State Farm Insurance Agent Louis Grimaldi in Downey, CA, is a trustworthy and knowledgeable professional who consistently provides outstanding service. He not only saves you money but also ensures that you have the insurance coverage that is right for you. With his remarkable experience and unparalleled responsiveness, Mr. Grimaldi sets the standard for excellence in the insurance industry. I highly recommend him to anyone seeking top-notch insurance services.
Rob Casares - State Farm Insurance Agent
9901 Paramount Blvd #140, Downey, CA 90240, United States
Laura Guerrero is exactly the type of customer service representative you want on the other end of the line when you call in with a problem. She is warmly attentive, listens carefully, asks intelligent relevant questions and then immediately goes about rectifying the situation.As per escrow requirements I had home owners insurance with State Farm. During the 14-year period I was unimpressed with the level of service and had vowed never to use them again. Information was sketchy and conflicting. When I called to terminate the contract because the house was sold I enquirer about insurance coverage to transport my belongings to Florida. This would still have been within the time frame of the contract. Coverage was denied. I did not receive any confirmation letter terminating the contract but assumed that this was because it was associated with escrow and escrow had closed.Wrong! Two weeks ago I received a renewal contract effective July this year. Totally exasperated and fortuitously got Laura Guerrero. She quickly ascertained that there was no record of any conversation terminating the contract. Apologizing profusely she asked for written confirmation of the sale of the house. Within minutes of receiving the document she had resolved the issue.I profoundly regret that I did not meet her or someone like her during the fourteen years I was with State Farm. Perhaps if they were to employ more Lauras I might consider using them again in the future. Thank you very much Laura and best wishes.
Efferem Sanchez - State Farm Insurance Agent
12327 Woodruff Ave, Downey, CA 90241, United States
If youre looking for a review that perfectly captures the awe-inspiring greatness of this insurance agent, look no further! Let me tell you about the incredible experience I had working with Dulce.From the very first interaction, it was evident that this Dulce was cut from a different cloth. She exuded confidence and professionalism that instantly put me at ease. Her knowledge of insurance matters was nothing short of astounding; it seemed like there wasnt a single question she couldnt answer with complete mastery. In a world where insurance jargon can be as confusing as a maze, she was a beacon of clarity, guiding me through every twist and turn effortlessly.But it wasnt just her expertise that made her shine; it was her ability to make me feel like more than just another client. She genuinely cared about my needs and took the time to understand my unique situation. With her, I never felt rushed or dismissed; she gave me her undivided attention and made me feel like a priority.Her solutions were not just smart; they were downright genius. It was like she had an entire arsenal of insurance strategies at her disposal and knew exactly which ones to deploy for maximum benefit. She tailored the perfect insurance plan for me, addressing every concern and providing comprehensive coverage without unnecessary fluff.Throughout the process, her unwavering professionalism never faltered. She was always prompt in her responses, organized in her approach, and on top of every detail. Her dedication to her craft was awe-inspiring, and it showed in every step of the way.She was a master tactician, a problem-solving prodigy, and an absolute badass in the world of insurance.If youre lucky enough to cross paths with Dulce, consider yourself truly fortunate. She has set the bar impossibly high for anyone else in her field. In a world where mediocrity can sometimes reign supreme, she stands tall as a beacon of excellence.To sum it up: amazing, smart, and professional are mere understatements. She is, without a doubt, the superhero of insurance agents, and I am forever grateful for her outstanding service.