Top Car Rental Agency in Inglewood
Alamo Rent A Car
9020 Aviation Blvd, Inglewood, CA 90301, United States
I’ve been a long time renter at Alamo-LAX and during one trip, decided to rent from a different car rental company. That was a mistake. After coming back to Alamo, I realized how they make it so much easier. Lots of shuttle buses, on-line check in, and lot of car availability. More importantly, the cars were relatively new and clean. The person who checked me out at the gate was super nice, I wish I got her name. Best part was Pedro who I met when returning my car. His customer service attitude was amazing - super courteous and went out of his way. I’m never going back to that other rental agency.
Enterprise Rent-A-Car - LAX Airport
9020 Aviation Blvd, Inglewood, CA 90301, United States
One of the worst rental car experiences I have ever had. I rented a car for work and half way through had to change my travel plans, called Enterprise to update to drop location figured there would be an additional charge but whatever. My mistake for thinking this would be like oh I duno 200 bucks maybe? After finally getting someone on the phone at Enterprise Customer Service I was told I would have to pay $5K for the rental to be dropped in a different location. After having a small panic attack at the price, ($5K???) I asked if this was because the location? Can I drop anywhere else that is cheaper? What can be done about this? This is happening as I am driving down the 5 trying to get to my next location. Nothing can be done. Drop in Bakersfield = $5K. Sacramento? =$5K. I the ask to speak to someone else at Enterprise and called multiple times only to be told I would have to get the location to waive the fee. Finally Vanessa from LAX returned my call. I should have known when she called using an unlisted number. $5K for a two week rental of a Nissan Armada, the car alone isnt even worth $5K. Vanessa said no problem we will charge you a $200 change fee when you drop it. Wow thank you Vanessa for not charging me $5K. The only issue was Vanessa lied. When I dropped the car off early in SLC what did I see on my statement?. $5K, Vanessa, sorry to say but you do not deserve any gold stars, and I pity any poor person that tries to use Enterprise ESPECIALLY at LAX. They told me when I dropped the car I would need to speak with LAX. I already spoke to LAX. Let this be a lesson to you when dealing with Enterprise. Record conversations, always ask for call back numbers and multiple forms of return contact information (email, phone, linkedin- whatever these people just straight up lie) because FOOL ME ONCE, never again. I would honestly rather be run over by that Armada in the California desert than ever have to deal with these people ever again. Save your self and your sanity.
Enterprise Rent-A-Car
4246 W Century Blvd, Inglewood, CA 90304, United States
Background: An incident involving my personal vehicle occurred; therefore, insurance company sends me to Enterprise for a rental because Enterprise bills insurance company directly.1.December 10, 2018 Monday: I go to Enterprise, lot has 2 rental vehicles to choose from, neither of which are ready to be rented. Inquired about vehicle from another location, Yesenia (Branch Rental Manager) said she would contact me and let me know.2.December 10, 2018 Monday: Yesenia does not contact me; I return hours later, she acknowledges that she forgot to contact me. A vehicle is ready.3.December 10, 2018 Monday 11:34 a.m. – Date & Time Out. Odometer – 28,891.4.December 12, 2018 Wednesday 6:56 a.m. Odometer – 28,917. Engine light comes on, Low tire pressure light on. Tire pressures levels – 43, 42, 43, 25. Call off from work…5.December 12, 2018 Wednesday 7:58 a.m. – I contact Enterprise, speak with Daniel, and inform him about situation. Daniel advises me to drive vehicle (with engine light on and low tire pressure) back to Enterprise. Daniel states, “Yeah um…yeah…it should be fine.”6.December 12, 2018 Wednesday – I ask Daniel, “Do you guys plan on accommodating me for the inconvenience?” He states, “Uh…yes, we can…we will see what we can do when you get down here.” I inform Daniel to let me know what can be done prior to my arrival, Daniel states that he will give me a call back.7.December 12, 2018 Wednesday 8:27 a.m. – I contact Enterprise. Daniel starts conversation, “I see you picked up the car on Monday, correct? And there was nothing wrong with the car when you picked it up…” See Yelp review for more quotes from Daniel8.December 12, 2018 Wednesday 8:33 a.m. – Joseph (Manager) comes to phone and takes over for Daniel. Joseph starts conversation, “Can you explain what's going on; he just passed the phone to me and said he needs my help…” I inform Joseph about the situation. See below for quotes from Joseph.a.“We cannot pick up the car because there is literally only two people here today.”b.“…if you were in this situation, you are here at a branch, you only have two people, and need both of the people here to run the branch, how would you be able to leave the branch and go drive two cars?”c.“I need you to bring in the car, the car is not going to blow up or anything like that.”d.“If you have AAA or something like that…you can tow it over here.”e.“I wouldn't be able to drive over there today because I only have two people here…tomorrow, we will have three people.”f.“It is not a liability, it is nothing crazy, engine check lights do come on.”g.“I am just going to ask that you call tomorrow….”9.December 12, 2018 Wednesday 8:43 a.m. – Conversation with Joseph concludes, Joseph's solutions:a.Drive the car to Pep Boys or Firestoneb.Drive the car to Enterprisec.Use AAA to tow the car to Enterprised.Explain to him how he should do his job10.December 12, 2018 Wednesday 10:22 a.m. – Voice message from Joseph, “…I have some extra help in; I will be able to drop off a vehicle….”11.December 12, 2018 Wednesday 2:03 p.m. – I go to Enterprise and personally hand Joseph the keys to the vehicle. Joseph states, “I can't go get it [the car]…I can't go get the car.”12.December 12, 2018 Wednesday 2:10 p.m. – Voice message from Jon (Manager) stating that they can drop off replacement car.13.December 29, 2018 Saturday 10:27 a.m. – I receive “Summary of Charges” from Enterprise, charged my credit card for 3 days (Damage Waiver)TLDR: DO NOT RENT FROM ENTERPRISE - Engine light and low tire pressure light comes on less than 48 hours after renting vehicle and less than 30 miles of travel. Enterprises solution - (me) drive their vehicle to Pep Boys, Firestone, or use my AAA to tow it. Conclusion, my credit card is billed afterwards.
Legends - Luxury Car & Sprinter Van Rentals
204 Hindry Ave, Inglewood, CA 90301, United States
Legends Car Rental is by far the best car rental company I have ever done business with. The customer service I received from them was world class! I constantly fly into LAX for my job and I had always used a competitor car rental agency. Unlike other rental agencies charging stupid fees to try to nickel and dime everything out of you, Legends Car Rental does not. They are straight and to the point, making the whole experience a breeze! The cars are always in perfect condition and are well maintained. I would highly recommend Legends to anyone and I look forward into doing business with this company for my future trips into LA!!
LAX Rent a Car
Century Blvd, Inglewood, CA 90304, United States
This is in relation to their penske truck rental. I am sure their car rental is fine.In regards to their truck rental, they do not list that they do not have after hours dropoff anywhere on their website, maps page or to penske themselves, which makes it quite difficult when you ask for a location that allows after hours drop off, and their spot is listed as one that does, despite not. Created a fair bit of hastle for myself and the polite lady with penske who helped me find a proper rental return.The man who picked up the phone, though helpful, was quite rude.I would not pay too much attention to this, I am just tired and frustrated, as its always rent-a-cars that try to play penske and just create a hastle for everyone else.
Escape Campervans
4858 W Century Blvd, Inglewood, CA 90304, United States
Let me just start by saying we definitely got the oldest campervan on the road with the most boring & chipped paint job possible which was an extreme disappointment compared to the rest of the beautifully painted campervans in the lot & on the road. The lady at pickup said all the vans were pre-booked so she wasn't able to get us a different one. Ours looked like maybe the drivers side had been repainted at one point but the passenger side of the van looked neglected. We had the Maverick van, pickup in LA and drop off in San Fran (actually Milpitas because the San Fran lot closed?)-the interior media system had clearly been replaced already with an older system that requires an aux cord in order to play your phone on the speakers however, the latest apple iphones do not even have aux ports anymore and the usb port kept reading “N/A usb” whenever we tried to connect our iPhones to it which was another disappointment. We ended up buying a portable bluetooth speaker in order to listen to our own music and be able to use audio tour apps.-The constant manifold sound with acceleration was also terrible to listen to the entire trip.-We paid extra to get the camp chair package; the camp chairs are the smallest, cheapest, most uncomfortable camp chairs I've ever seen or sat in, not to mention ours had stains from the previous users. If I didn't know any better I could of sworn these were children's chairs.. as my husband & I found these were very very small for us average sized adults.-The side doors to the van could use some latches to hold them open as many of the campsites we stayed at in California did not have any areas with flat terrain so the doors always swung closed on you every time you would try to open them to get in or out of the van.-The bedding package had 2 pillows, a fitting sheet, and comforter which did the trick for sleep; the cushions that fold into a bed were surprisingly quite comfortable.-The kitchen package had everything we needed to cook simple camp meals; although the teetowel they supplied to dry dishes is a material that does not actually dry, it just pushes the water around making an ever bigger mess, so be sure to buy paper towels for your trip! (We also used the papertowels for our coffee filters in the pour-over drip coffee attachment that was included with the kitchen kit.)-The velcros to hold the curtains together need improvement- we found they were either missing, ripped out or didn't exist; so when we wanted to pull the curtains closed across all windows, we weren't able to get a solid seal and each window had gaps where light would come through and privacy was not able to be maintained.-The canopy we also purchased extra thinking it would be a nice backdoor covering from rain/sun; we didn't even bother opening it, as its just a small little magnetic plastic piece.-Gas, we filled up our tank the morning of return then drove 30mins out of our way to return the van at the Milpitas lot. We had unloaded all our belongings and were ready to leave when the worker literally made us put all our belongings back in the van and go fill up the tank to “full” because our tank wasn't “all the way to the full line” when we tried to return it. The worker said there was a gas station down the road, which we then went to, but it only accepted cards from major fleets? Would not accept either of our Canadian credit cards so then we had to waste more time and gas driving around further just to fill the gas to the brim, meanwhile nowhere on the escapecampervan return papers does it say the van has to be completely full..?-All in all, we made do with what we had for our 10day trip up the California coast. If we ever decide to do the campervan route again for a trip, hopefully we will get a newer, more updated & functional van or maybe go with a different company.
Value Rental Car
4322 W Century Blvd, Inglewood, CA 90304, United States
We will never use a cookie cutter car rental agency in LA. Value Rental Car Inglewood, CA is all you need. The prices are amazing and the service is even better. The vehicles are a little older than typical car rentals but they are in good condition. We were upgraded to a 4 Runner at no charge. They did not try to up sell us with frivolous charges. They even asked us if we needed an auxiliary cable and IPod connector that they gave us at no charge. When we returned the vehicle they even drove us to LAX instead of us calling Lyft and then refused to take any money. I have to say the couple who run Value Rental Car are good hearted decent people. We are coming back in September and even though they will not be open when we need to drop off the vehicle they are letting us do a drop key return. I would highly recommend them to anyone but especially to anyone on a budget and wants individual attention. I felt when we left we had made friends not just got great service.Kevin & Marie C.
Exotic Car Collection by Enterprise
9020 Aviation Blvd, Inglewood, CA 90301, United States
We recently rented a regular, full-size car from Enterprise at Los Angeles International airport for 5 weeks. As we expected, this was good experience: The rental process was smooth and fast, and the car was fine and worked without problems. After returning the car, we took the Enterprise shuttle to the United terminal. Immediately after arriving at the terminal, my wife discovered that she had forgotten her backpack in the shuttle. Even though the time before our scheduled departure was short, the Enterprise office and shuttle staff did miracles and managed to find and return the backpack to us in time. We are very grateful to the Enterprise staff for having gone out of their way to help us. Enterprise will clearly be our preferred rental agency from now on.
LAXpress Van Rental
4840 W Century Blvd, Inglewood, CA 90304, United States
... visit LA for a 20 days vacation. Ive searched almost every rental agency in LAX. I was not eligible to rent a car since I am under age 25 and dont have a credit card. But Im glad that I found “LAXpress van rental”. The agency not only provides van rental, but they also rent compact cars to clients. So I decided to rent a compact car for the first 10 days. The staff member was very kind and helpful. They agreed that I can rent the car with a debit card. I was off to the road after 15 minutes of the rental process. It was very efficient especially since I was starving and exhausted from the long flight. The condition of the car was nice and clean too. After the first 10 days of rental, I decided to rent the car for an additional 7 days since I had great experience with “LAXpress van rental” so far. On day 5, I wasnt careful enough that I accidentally popped two tires at the gas station. I contacted the agency and they resolved the situation very quickly. I received help within 30 minutes after the incident. Two staff members came changed the tire and picked me up. I went back to the agency and they exchanged another car for me. I was liable for the incident. Since the insurance didnt cover tire damages, everything was out of the pocket for me. However, I truly appreciate “LAXpress van rental” that they took good care of my mess. Im impressed with how they resolve the situation efficiently. Anyways, I highly recommend this car agency to anyone whos in need of good customer service and high quality cars. I will definitely rent the car again next time when I come visit LA.I came to Los Angeles for a 20-day vacation. I searched almost every rental company in Los Angeles. Im not eligible to rent a car because Im under 25 and dont have a credit card. But Im so happy that I found LAXpress Van Rental a company that not only provides van rental services but also rents small cars to customers. So I decided to rent a small car for the first 10 days. The staff are very friendly ...
Rentex rent a car
4831 W Century Blvd, Inglewood, CA 90304, United States
I always rent my car here. Noor gives exceptional customer service. The cars are new and well maintained. The price is cheaper than other car rental agencies at LAX