U-Haul Neighborhood Dealer
835 N Santa Fe Ave, Vista, CA 92084, United States
I had a wonderful experience at this specific U-Haul. My reservation was available clean and ready for pick up. The ladies at the counter were very helpful and made the pick up process quick and easy. My rental was in good working order. The drop off process was even easier than the pick up. The manager did a wonderful job assisting my return. It was far more affordable than any other truck rentals that I looked into and something that I really appreciate. It was the fact that it was a little bit less than what I expected, compared to other companies who you sign up with get the rental and then end up getting charged extra money that you were not expecting on your account. Overall, I am grateful that this experience was stress-free, and what is typically a very stressful, moving, situation. I would highly recommend this location to anybody in need of a truck rental or equipment rental. I will certainly be using this location again if the need should arise.
Trailer Rental at U-Haul
99 N 4th Ave, Chula Vista, CA 91910, United States
Fill up your trucks and clean them. My truck was only a 1/4 tank. I was charged for not refilling when the needle didn't move. Also the sun visor on the truck was ripped off and missing. Very sub par customer service, there was no walk around and no one to go over the return with me. I was advised to just leave it and I'll get an email. As a result I was charged way more than my estimate. I worked for U-Haul for 3 years, and in that time I never was as lack luster as this location.
U-Haul Neighborhood Dealer
3047 Cattey Ln, Rio Vista, CA 94571, United States
Owner Williams was wonderful, and site UHaul rep, Lynette was very friend li y, helpful! Thnx!
The Eastlake Self Storage
2351 Boswell Rd, Chula Vista, CA 91914, United States
Poor gate hours and extremely ironically so. I was attracted her because they supposedly offer 24/7 access, but then I got here with my stuff and I was told, well thats only for businesses. I was like, thats too bad, but at least I have a business I can put it under, right? Wrong again, they didnt have any vacant units, and rarely ever do. Being tight on time for the day and needing to return my rental truck I stored here anyway, just to realize the m-f GATE HOURS are from 8-5:50...meaning you have to be done with your stuff and out of there by 5:50 or guess What? They try and charge you a $150 CASH FEE for late exit. Can they even force you to pay cash for such a fee when they can accept card??? Not to mention there are a dozen other fees that you can have for would be ridiculous instances...and theyre not simply $5 or $10 fees either. Clean facility, but you never have access to your stuff.
U-Haul Trailer Hitch Super Center of Vacaville
1236 E Monte Vista Ave, Vacaville, CA 95688, United States
No star! Took hours for the guy to install a tow hitch on my car once… I arrived in Sacramento couldn't tow a trailer until their unsullied installer corrected the mess of an install done in Vacaville. Complete fiasco, then my fault for listening to them, Honda's cannot tow 1/2 of the weight they recommended, long story short, having a new transmission installed! Tow hitch $486, transmission job $2,600. If you don't have a truck don't tow! Don't listen to the young bucks in Vacaville ???
C&M Motors Hino of San Diego
1902 Via Centre, Vista, CA 92081, United States
Super rude to say the least. At approximately 3:15pm 2/21/24 I called to see when theyll be able to get me in because I needed some work done on my 2019 Hino 258 flatbed. A gentleman said that he can get me but one of my parts need to be ordered which I understood and proceeded to tell him thats fine and Ill schedule to have the truck brought in and worked on asap. He mentioned that it will take approximately 5 days to come in which I was completely fine with. He said hell send the invoice for me to make a prepayment via email and I explained that as soon as I got homfrom driving that itll be paid so that we can get the process started l. He calls be back no more that 10 minutes later very irate and unprofessional claiming that I had already had another location scheduled to do the service on my truck (which was true) however I was going to call the other location prior to making the prepayment to purchase all the parts and only have them order the part I needed so I can get my truck fixed faster. He called accusing me of being a liar and told me I can tale my truck to Rush Truck Center and hung up in my face. Ill never do business with this Vista location. The fact that he had the nerve to call me making accusations without assessing the situation is his fault. Its mind boggling how a place will even allow their employees talk to customers like that. They must lose so much business because of people like him.PS I actually called Rush Truck Center and theyll be taking care of me tomorrow. Thanks for the recommendation sir
U-Haul Neighborhood Dealer
226 Bella Vista Rd, Vacaville, CA 95687, United States
Madison was a professional not only I could not get on the app to get my reservation, but she told me if I needed help to honk I honk my horn and before you knew it, she open the door to give me a hand the best customer service I have ever received from a U-Haul center If you need a moving truck go see Madison excellent excellent service. Thank you again.
U-Haul Moving & Storage of Chula Vista
99 N 4th Ave, Chula Vista, CA 91910, United States
Everything went well in the beginning until returning our truck . Employee stated we drove it 40 miles when it reality drove it less than 20 and even filled it with $25. Our charges went from 40 to 100 because of the suppose miles we drove it . The morning in which I was assisting my disabled and elderly dad move led to a negative experience . The manager stated they could not do anything about it . The miles listed on the contract match when we first got the truck . Again what didn't match was the Milage indicated on the odometer when we returned the truck . We had the truck form 8 to 11 am and even returned it at 9:30am . I do admit I should've second guessed getting the keys to the truck we were given since the manager stated to another employee that it recently had maintenance work done which leads me to believe issues with the truck was one for sure the odometer. (Corporate please feel free to check your indoor cameras for the managers words to another employee regarding the recent maintenance to the truck ) I will be making a formal complaint because it is a rip off to charge a costumer for something we honestly did not do. I have been a loyal customer for years and thankfully have had no issues prior to this but when you take my hard earned money for an injustice reason then we have a problem . I will look for another moving company in the future if my money is not refunded .
Tool & Truck Rental Center at The Home Depot
2430 S Melrose Dr, Vista, CA 92081, United States
For Penske Rental: Good experience here! You can park your car in the customer parking lot, which will remain unlocked and free for you to come back at any hour of the day or night to pick up your car later. The man who was working inside was super helpful and friendly. I did not feel intimidated by the process of renting, picking up, or asking questions. The pick up process here took about 10 minutes, and I was on my way! I recommend scheduling ahead of time, online, for a fast, easy, pre-paid pick up! Thats what I did. I will always pick Penske from now on! Penske is the only company that has unlimited miles for one-way trips.
Security Public Storage
471 C St, Chula Vista, CA 91910, United States
UPDATE: I was not just shown the unit I rented it, it had been advertised for a while online and the other units appear to be in similar condition. Now I am wondering why I was charged full price for a unit that was offline for repairs as the owner said in his reply to my review. Very disappointed in this business.Needed a storage unit on short notice so came here as there seems to be a shortage and many places dont have larger units. Was very disappointed at the quality of the unit, it was very dirty, appeared to have insect droppings and possibly orange mold on top. I did not feel great about leaving my stuff in the unit but needed to store them somewhere. I am now considering what to keep given how dirty the unit was.The staff is friendly and they did allow me to see the unit prior to renting. Good experience with the staff besides not getting a returned call when I called as they had customers in the office and another representative telling me I could not remove the $12 insurance.If you care about the condition and cleanliness of the unit where you are leaving your stuff I would look elsewhere. Price appears competitive with other places I called