Top Van Rental Agency in Long Beach
Goodtime Vans
3914 Cherry Ave Unit D, Long Beach, CA 90807, United States
I wanted a fairly straight forward, but totally custom interior build done on my 2011 Ford E350 Econoline van. I spent almost a year looking for a company in Southern California that would not only work on a non-Sprinter type van, but that would also be willing to do a custom interior build.Luckily, I eventually found Goodtime Vans. TJ and his awesome crew worked with me to put together the layout I wanted, and I couldnt be happier with the final results!Their willingness to work with the customer, their attention to detail, the quality of their work, and their pricing is going to be what sets them apart from the others. I would highly recommend Goodtime Vans to anyone looking to do a van build-out.
United Access (formerly Ability Center)
2715 Seaboard Ln, Long Beach, CA 90805, United States
My van was purchased brand new through the Ability Center, Stanton in 2008. Its a 2008 Ford full size van with a rear entry wheelchair lift. Ive had a litany of problems since it was brand new. Intermittenty the lift would not deploy or stow properly, you can hear wind coming through the doors when on the freeway or when very windy, wiring for the transfer seat shorted causing the van to be filled with smoke from the wiring and plastic. They patched the wires. After repeatedly taking it to them for adjustments I continued to have multiple issues. I found somewhere closer that was an authorized VMI dealer/mechanic (Macs Lift), whom I chose because they were not owned by Ability Center at the time(they were eventually bought out or joined forces). The mechanics there also tried multiple times to make adjustments, but within a short period of time I would start having problems again. Several years ago they talked my insurance company into installing a completely new lift, wiring harness and transfer seat. Over $10,000.00 worth of work, to only start having problems immediately. My lift needed to be adjusted as well as the rear doors, the new transfer seat was about 2 further back(my wife is 58)and my wife can barely reach the pedals, the lift system would not go into sleep mode while the emergency brake was set, which I must set in order for the wheelchair lift to operate. If I left the van parked for more than 2 days the battery would be dead and I would have to call AAA. The Ability Center mechanic told me to start the van every couple of days or have someone release the E-brake as there wasnt anything abnormal with it. After several years of messing around with different things, countless jump starts and a few batteries I was able to talk my insurance company into allowing me to take it to a different company. They had it half of a day and fixed the drain on my battery. My system now goes into sleep mode properly, with the E-brake set. The new mechanic said that the lift was wired wrong causing a parasitic draw. Theres so much more to the story, but it would take me a very long time to put it all down.I still have other problems with my van and hopefully between the new mechanic and my insurance company they can get everything fixed. Keeping my fingers crossed.
U-Haul of Long Beach
1600 E Pacific Coast Hwy, Long Beach, CA 90806, United States
I am Extremely disappointed & disgusted with manager Yvonne Crawford as I've never experienced anything like this situation to be so mischievous and premeditated.Rented a truck from 1600 Pacific Coast Hwy., Long Beach, CA 90806 on 03/21/17 @ 3: 24 pm. After signing the contract Manager, Yvonne Crawford, asked my brother-in-law and I to check the truck for any bumps/scratches around the truck. We both checked the truck and signaled some scratches and bumps on the body around the truck box. Ms. Crawford never offered us to open the truck box for it to check the inside. The funny thing is that when we were loading our furniture, I noticed the opening on the corner of the truck but didn't think anything about it.Upon returning to the store, my brother-in-law pulled into the store to park the truck, Ms. Crawford came quickly out of the store and said: “You are going to pay for the damage on the truck.” Her second remark was “as soon as you pulled up, I noticed the damage on the top corner.” My question is? How did she know the truck was damaged if she had not yet inspected it? All I can say is that this is a very organized scam and an easy way for this lady to make extra money.We both were astounded and upheld our innocence as we told her that the damage was previously there. Ms. Crawford said, “I am who gave you the truck and I know since I inspect it.”We were both in a hurry as my brother-in-law is a Pastor so he needed to head to church. As we try to reason with Ms. Crawford that the damage was previously there she totally ignores us and continued accusing us that we had caused the damage.When I mentioned that I had purchase the insurance Ms. Crawford stated: “the insurance only covers the body of the truck not the top or the roof.” Ms. Crawford was perfectly aware of how she was going to get us to pay for the damage. Even though I paid for the insurance, Ms. Crawford still charged me for the damage.This situation is unfair as Ms. Crawford premeditated who her next innocent victim would be; unfortunately, in this case, Sandra Carpio, paid the price of her easy money making scam.I had previously rented trucks from this facility but believe me, I will never use UHaul services again as this experience has left a sower taste in my mouth.I will file a consumer report, tell my family and friends and write yelp reviews about this matter. I am glad it happens to me as I will not keep quiet about this situation.
U-Haul at Cherry Ave
4045 Cherry Ave, Long Beach, CA 90807, United States
Worst service ever, dont ever use self serve rental at this location, I reserved the truck in advance to pick up at 7 am, they told me that the store doesnt open until 9 am but I can use the self serve option, I arrived around 7:15 am and start doing the process tru my mobile phone, I did all the process and the app gave me a code to put it in a lock and open a lock box and get the truck key from inside, everything was going perfect until I open the lock box and the key wasnt inside, I immediately called Uhaul costumer service and explained the situation the lady gave me another reservation with different truck and I did all the process again on my phone and the app gave me another code for a different lock box and I open the lock box and again it wasnt any truck key inside.I had an appointment to pick something at 8:30 and I missed my appointment, at the end I spent almost 1 hour and half at this location and didnt got any truck.Special remarks: an employee arrived at the location around 8:20 am and my friend ask him if he could helps us but he was really mean and told him that he cant do anything about it because the store wasnt open yet, I do understand that the store wasnt open yet but at least he could be more polite and not have a very bad attitude.
U-Haul Moving & Storage of Lynwood
11716 Long Beach Blvd, Lynwood, CA 90262, United States
We visit this place because we were interested in renting a trailer the trailer we were going to rent had problems with the signals they wouldnt turn on and the service man that was helping us was back and forth with us in between other customers that he was also helping so it took him about an hour before he realize theres nothing he can do to fix the trailer signals and said we couldnt rent the trailer after all in the end my battery went dead from us turning off and on the signals to my car I asked if they could help me they wouldnt help us with my battery we waited till we found someone that would help us charge the battery to my car I felt that U-Haul rental should have helped us it was their trailer lights that werent working the signal lights instead we waited 2 1/2 hours for someone to help us because U-Haul rentals refused to give us a hand having the facility of charging my they refused to give us any assistance as a single parent I wish they could have helped me and Im very disappointed how their customer service is very poor I wouldnt recommend anyone to do business with this place to one and their customer service is not very friendly or willing to help in any way
U-Haul Moving & Storage of North Long Beach
5880 Paramount Blvd, Long Beach, CA 90805, United States
This lady here finally used this amazing service and I'd like to share my experiences with all you lovely people who see my stuff and follow my suggestions. For the first time this 52 year old required assistance for her moving and came across the exceptional customer service given to me by Sales & Support from Corp. Reservations office. On 7/30/23 I left my call back # for U-Haul to return my call and this happened…Kevin AKA “Ali” was the Angel sent agent that heard me out during my call. I explained it was my very first time using U-haul and briefly explained my health condition to Kevin…he assured that he would assist in all that was possible to making this the best decision ever on using their services. I was asked a few personal questions about the size of my moving needs and from their all went super well and easygoing! A truck rental for 24hrs the pick location closest to me, the additional items needed for my moving of certain items and most importantly the needed help of movers from a 3rd party that U-haul and the estimated hours based on what I had and from where to where were the items being hauled to, Kevin the estimated time was on point 3 hours was all it took. This is used to make the loading and unloading as simple as can be to their customers! Download of an app. on to my cell phone and all my information would be their for future references. Easy drop of if truck and also easy payment process to the movers all sent to my phone. Literally Kevin made sure all that I required was available to me and or my family assisting me with no problem what so ever. It really took just a few minutes to do and all over the cell, just needing to pick up the truck and from their everything else would be fine and ready. I appreciate people like Kevin and applaud his services because when a man helps out a lady not knowing her personally but hearing her out and doing everything to assure that what is needed is given and that she can rest assured that all will be fine for me…that's gold! Thank you again Kevin, muchas muchas Gracias keep up the amazing work you do for your customers and bravo! picked up my rental at Paramount location and there my experience was red carpet service given to me by Andrea who made sure the truck rental was the correct size based on the items that needed to be hauled by the movers. I decided to make an upgrade and I can thank Andrea for that great call because the perfect size vehicle was provided for everything to be taken in & out in just 1 move! Andrea brought the vehicle out and made sure all the equipment rentals I requested with Kevin were in the truck and explained again the payment and drop off of the vehicle and the app. information if I needed more time too all in the app, available to me by a touch of a few buttons. My personal stuff was already on file from Kevin handling that over the phone at local office screen shots of Driver's license & payment information were confirmed. Thank you Andrea for your help and outstanding customer service! Robert the Manager came over to remind me that when payment to the movers was ready provided the # sent to me via text to my phone that was their code to receive the payment and to make sure that it was given until the service was done not before also the amount of gas in vehicle and what needed to be returned when dropping of truck. I was sent a text like an hour or less after leaving confirming my needed of start time for the moving. Movers arrived before scheduled time and my family could help with packing and directing while they moved and got everything hauled away and this made it super easier for everyone, drop off hauling was completed payment to movers ✅?drop off my rental handled by Adriana and Robert Manager at local branch with ease too and extremely helpful and professional! Highly Recommended Yes! ✅Spanish assistance available for booking over phone & extremely helpful and caring professionals would I use this again? Yes, anything to make it easier for me or my loved ones Yes! Affordable prices✅Gracias, I will use this again?
Top other services in Long Beach:
Cheryl Estep - State Farm Insurance Agent
2750 N Bellflower Blvd #208, Long Beach, CA 90815, United States
UPDATE: As it turns out, I was misled about what this policy actually covered, and have received little to no communication from Chase or other members of the office when I've tried to ask questions or get status updates on my payments and my claims.After originally signing me up, Chase had asked that I write a positive review of him on Google, and I did but regret doing so. What's written below is that original review.——I'm pretty new to the world of insurance, and I'm very glad I picked State Farm since everyone I've talked to has been very friendly, knowledgeable, and helpful. I recently had a delightful interaction with the representative named Chase, who informed me about a new policy I could enroll into. I usually just hang up any calls that try to sell me things but Chase's customer service was excellent and kept me listening while he explained how it worked and answered my many questions about it. He was professional but still sounded honest and not like he was just reading from a script. I don't write many reviews but Chase and this place as a whole has repeatedly gone above and beyond for me which I really appreciate.
Enterprise Commercial Trucks
3366 Cherry Ave, Long Beach, CA 90807, United States
I rate this Enterprise #1 in price, customer service, cleanliness of vehicles, and overall positive experience. Ive rented a truck to tow my trailer forbusiness twice now and Ive had one of the best customer experiences ever both times! I reserved the truck online the day prior to pickup. Its free to reserve and you dont need to enter your credit cardinformation. The price was the lowest I found. Others dont compare and most companies dont offer so many rental vehicle options.I received a phone call from the Enterprise rep a couple of hours prior to pickup time to confirm booking. When I arrived I was greeted by a young lady at front desk who was so friendly! The check in process was simple and fast. I was in and out in 15min. The vehicle was immaculate. I left my vehicle in their secured lot overnight without issue. Drop off was just as quick and easy as the check in process. The manager, Alejandro is very professional and kind! I can see why the team there is so friendly and chill because they have a great leader.I will always choose Enterprise for my business rental needs. Thank you to the entire team for making my challenging days better with your kindness.
Enterprise Car Sales
3384 Cherry Ave, Long Beach, CA 90807, United States
Purchasing my car from Enterprise Car Sales in Long Beach last weekend has been a pleasant experience. I am impressed by the customer centered service of the sales associate – Felix. The streaming line financing service on site is efficient and it is conducive for anyone who has a busy schedule.Felix provides excellent customer centered service. He is courteous, professional, dedicated, patience though out my car purchasing transaction. Although, I must have changed my mind at least three times and taking two days to make my final decision to select the Subaru, I Never felt pressured from Felix or any negative feeling from the sales office when I took my time to make decision on purchasing the best car for me and my family.Felix feels like a friend who seeks to protect and watch out for my interests when I make my selection of cars. Felix patiently answers every question and concerns while I decide which car to purchase. For example, I was debating if I should purchase an Infiniti Q50. A car that has to be transferred from Washington and paid $2000 transfer fee OR I could purchase a Subaru OUT BACK that is on the lot. He presented options and asked me questions like what is the main purpose of the vehicle? Who else is going to use the vehicle? He checks the Car Facts, history, and MPG and other factors. His expertise and knowledge in car inventory help me to make better decision on purchasing the Subaru.The General Manager Eric gave me an excellent trade in value when I traded in the Kia. The trade in price of the Kia is over and above the standard estimated trade in value I researched. Working together with Felix on finalizing the purchase, Eric has been very accessible and supportive throughout whole transaction. He tirelessly working with Felix with my changing mine options. As I finally made my decision for the Subaru, Eric immediately contacted banks to shop for interest rates and I got a great rate to finance the car. I like the onsite financing which is easy and efficient.I am grateful for all the excellent support and services that I received from Enterprise Car Sales Team.My car shopping experience is pleasant. I believe God blessed us by sending people to our life to help, support, and facilitate an experience that is filled with peace in our heart and ease in our mind. I like the Win-Win in this care purchasing experience.May You be blessed with great people that you encountered wherever you are in your life journey.
Caliber Collision
3399 E Willow St, Long Beach, CA 90806, United States
This specific Caliber Collision was an enormous pain to work with and I highly recommend finding a different shop in the area. Gabby was extremely difficult to communicate with and was not completely honest about the repairs that took place on my car. When I walked in, I needed a new side mirror after I was involved in a side swipe hit and run. Gabby first offered the factory OEM model but I was not looking to pay $500 plus for a mirror. She then recommended the aftermarket part which I confirmed with her twice in person that it would be the exact same part, just without the Toyota logo or vin number. She was very reassuring that it would function and look the exact same. Later in the week, I called to schedule the repair and went into the shop. The repairs were completed within the day and I receive a call from Gabby telling me there is now an $85 outstanding charge on file for me. I asked why, and she equated it to charging me for the computer system scan in and scan out which made zero sense. Being a little suspicious of this, I showed up at Caliber to pick up my car and asked about the charge again. This time though, the charge was for paint additives. $85 worth of paint additives for what was in total a $30 paint job. Why did the reasoning for the charge change all of a sudden? I have no idea. Charging me without any phone call or prior confirmation is simply ridiculous especially with the knowledge that I did not want to spend $500 in the first place. I likely would have taken my mirror elsewhere to get it painted had I known they were charging me $115 for paint. It did not end here though. I went to look at the mirror and immediately noticed that the actual glass itself was much smaller than the housing. Again, I was reassured by Gabby that the aftermarket part would function and look the exact same. This was clearly not the case and when asking about it, Gabby immediately went back on her words and said that very often customers are not as happy with the aftermarket parts. With this knowledge, I would think she would at least have called before installing the wrong part on my car. A quick phone call telling me the part was different would have immediately changed my mind about the aftermarket part. When paying nearly three times the price for a $50 aftermarket mirror, I assume that part of that price is paying for the shops expertise in ordering satisfactory parts. Instead I am stuck with a small rattly mirror on the left side of my car and $430 drained from my account. So after being charged extra with no warning and having the wrong mirror installed with no warning along with the bonus of their very expensive paint not even matching my car, I have to strongly recommend against this specific Caliber Collision.