Top Car Rental Agency in Los Angeles
Sakura Rent A Car
5250 W Century Blvd Suite 100, Los Angeles, CA 90045, United States
Aloha from Hawaii, we were in dire straights when we tried to get our rental car from a certain car rental agency. Yes that was a blessing in disguise. I never imagined to get awesome, respectful and quality services from a car rental agency. If I remember correctly, a person by the name of Amir is the one who serviced us. Great affordable rates.Thank you guys so much. And yes we will recommend Sakura Rent A Car to our friends and family when traveling to and from LAX.Once again Mahalo Nui Loa.Sincerely,The Castanedas
SIXT Rent a Car
9000 Bellanca Ave, Los Angeles, CA 90045, United States
I recently had the pleasure of renting a car from a fantastic car rental agent who went above and beyond to make my experience exceptional. From the moment I arrived, I was greeted with a warm welcome and a genuine smile. What really stood out to me was how effortlessly Mr Carlo Martinez conversed with me in my own language, making me feel right at home.Throughout the entire process, Mr Martinez was incredibly polite and courteous, answering all of my questions with patience and clarity. Whats more, they were able to offer me a great deal on my car rental without sacrificing any of the value or quality of service. I truly felt like a valued customer and appreciated the level of care and attention to detail that the agent provided.Overall, my experience with this car rental agent was nothing short of exceptional. Their commitment to customer satisfaction was evident in every aspect of the rental process, from their friendly demeanor to their willingness to provide a great deal and top-notch service. I would highly recommend this car rental agency and their amazing team to anyone looking for a stress-free and enjoyable rental experience.
Enterprise Rent-A-Car
445 S Figueroa St, Los Angeles, CA 90071, United States
... is there anything else I can do for you today?And Ithought that she had done quite wonderfully.... I could not thank her enough, and then we ended the phone conversation. I actually came away from that phone call feeling confident that the matter had been settled down to the very last detail.Needless to say the area where I was visiting, Boyle Heights, was unfamiliar territory, I felt like a complete stranger, and became very uncomfortable about traveling on my own. So this was the time when picking me up and making sure that I got into a rental was most important. And I honestly feel bad making reference to these people in the same sentence with Enterprise rental agency. Because they were not the Enterprise I have grown used to when I had transportation needs.I was given the location and the phone number and I was to be picked up at 2: 30 pm. Instead what happened is when I phone the branch location to inquire about my pick up, I was sadly informed that the particular area, Boyle Heights where I was visiting just happened to be two miles out of their pick up range and unfortunately I would have to use Uber to pick me up and that they would reimburse me for the fair,--up to I believe $14.00Well, unfortunately again there were no Ubers available I wind up taking a taxi Yellow Cab.Once I arrive at the location it was 3:30, one hour after the time I had reserved a vehicle. Only to be placed at the end of the line.Then I was further told that because I live in the Burbank area I wouldnt be able to rent a car from that location because of my address and because I was carrying my debit card which they refused to take. I ended up spending the night in their parking lot and taking a taxi out the next morning.That was my worst Enterprise rental experience. And in closing I just want to point out that part of Enterprise rentals trademark even in their commercial they say, We pick you up... And that is the main reason and incentive that sets them apart from all the other ...
SIXT Rent a Car
8305 Sunset Boulevard, Unit B West Hollywood, Los Angeles, CA 90069, United States
Only our second experience, but just like the first, SIXT convinced us they are the best car rental agency. THis locale is terrific- especially the kind fun people taking care of us. The Juan was able to get us into a nice care for a reasonable price even though we didnt have a reservation. Great care, good peeps, nice car!! We will always choose SIXt if available. So convenient, and fairly priced!!!
Enterprise Rent-A-Car
7100 Beverly Blvd, Los Angeles, CA 90036, United States
Had a pretty rough claims experience here. The staff accidentally double swiped my card so I ended up with $900 more in expenses than was agreed upon. Managed to get that reversed thanks to my credit card company.The staff was inflexible in regards to putting the claim through to the proper insurance company of my friend and the driver at the time of the accident. He was on the rental agreement but he wasnt the primary. Why we bothered to stop after people arrived in town to add more drivers to the agreement if anything anyone does falls under my liability? It was never explained to me.What was explained to me was that they needed my $1000 deductible IMMEDIATELY, despite have no estimate of what this damage actually cost. When we finally were able to move the claim over to the appropriate insurance company and I inquired about my deductible refund, I was told to wait three weeks for a mailed check. The idea that a multi-million dollar corporation is holding customers to a higher level of financial responsibility than they hold themselves to reflects a staggering lack of character. Claims are never fun, but the folks here are inept, malicious, or both. Next time I need to rent a car Ill be sure to let them know they can expect a check in the mail sometime a month after Ive returned it.
Enterprise Rent-A-Car
1435 S La Cienega Blvd Ste D, Los Angeles, CA 90035, United States
My car got in an accident I was sideswiped on the 60 West coming from Riverside and I put my car in Ace tech collision company and Enterprise was my rental car agency they picked me up they took me back to the Enterprise lot I picked out a car and everything went smoothly you ought to do Enterprise theyre good team and then they sent me a text message to see how I was doing and how the car was like I said theyre a good team
Enterprise Rent-A-Car
3318 S La Cienega Blvd, Los Angeles, CA 90016, United States
Hands down the best customer service not just for a car rental but in general. Aileen, in particular needs to be commended for her ability to not only solve my small issue but go above and beyond with the level of service, care, and respect. When the bar is on the floor in terms of customer service these days, I can’t commend this agency enough for how they treated me.
Enterprise Rent-A-Car
4442 York Blvd, Los Angeles, CA 90041, United States
DO NOT COME TO THIS LOCATION! I had such a horrible experience here! I was involved in an accident on 4/4/21 and came to choose a rental per my insurance's rental policy. I understood that I would be taken care of and choose a vehicle within my renters policy range and instead I was helped but a rude man who just came out of nowhere and handed me the keys to a vehicle which happened to be a Chevy equinox. He gave me the paperwork and rushed me to sign everything and did not give me enough time to come up with questions but I assumed I would be taken care of. My renters agreement policy through my insurance stated I can have my vehicle until 4/28 which I did return the vehicle. On the previous day I get 3 different calls from enterprise giving me a run around with 3 different dates of when to return the vehicle. The last two calls I received from them, they called when their business was closed so I was not able to speak to a representative when I tried to call back and see what exactly was going on. I returned my vehicle on 4/28 with no problem but I was told they needed to speak to my insurance before I can get my deposit because my insurance has not gotten in contact with them. On 4/30 I received a call from enterprise stating that my insurance did not want to cover the final day and that my contract with them is frozen. I do not appreciate their unprofessionalism giving me a hard time after being involved in a car accident. The staff here really needs to work on their customer service and communication with clients. I will not be recommending this location to anyone.
Avon Rent A Car Truck and Van - Hollywood
956 Seward St, Los Angeles, CA 90038, United States
Hollywood area with Compton like service by the manager Vivian! Nasty and rude old woman. Lied about the prices online not BEING accurate to reserve over the phone $150 more for the week. THEY DO NOT HONOR THE INTERNET PRICE IF YOU SPEAK ON THE PHONE. THEY CANCEL YOUR ENTIRE RESERVATION AND REFUSE TO RENT TO YOU!Delivery service Set on phone WAS for 9am BUT THEY called me from UNKNOWN NUMBERS! Who are you the IRS! They finally call from a business number at 9:40 am. Lied that they were waiting an hour an a half. Do the math stupid. Way off. Then they Complained to me with an attitude that the driver came all from Cahengua. Are you serious?? A 15 min at the most ride! Ray the manager and Vivian both conspired to CANCEL MY RESERVATION. BECAUSE I MISSED the pick they both said they were no longer renting me a car! Not to mention how angry and nasty her tone. I am the customer!! LASTLY YOU EVIL WITCH AND RAY YOU THOUGHT YOU COULD BE SPITEFUL. That I would be Carless. BUT I GOT A BETTER DEAL AND SERVICE ELSEWHERE. AVIS IN HOLLYWOOD! Tips Rent FROM THE AIRPORT NOT EVER AVON. THERE IS ALso ENTERPRISE. GO ONLINE EXPEDIA. BETTER SERVICE BETTER Prices! Now they are spamming me when I asked to stop emailing me. Go away!! They both said to complain to corporate! Why do I care to when I have the INTERNET!! Best weapon is loss of business to poor customer service companies.
SUV Rental Los Angeles
1921 W 20th St, Los Angeles, CA 90018, United States
I had reserved a luxury car and when I got to the site my option was limited to one (1) car, when I expressed my disappointment to the agent handling my check in her offered another vehicle at a higher price, which I declined. As I walked to the garage to get the car I told the young lady that was directing customers that I was not happy, she directed me to a manager who promptly gave me the upgrade that the agent had offered and therected was no additional cost. I walked out a happy customer