Top Trailer Rental Service in Long Beach
U-Haul of Long Beach
1600 E Pacific Coast Hwy, Long Beach, CA 90806, United States
I am Extremely disappointed & disgusted with manager Yvonne Crawford as I've never experienced anything like this situation to be so mischievous and premeditated.Rented a truck from 1600 Pacific Coast Hwy., Long Beach, CA 90806 on 03/21/17 @ 3: 24 pm. After signing the contract Manager, Yvonne Crawford, asked my brother-in-law and I to check the truck for any bumps/scratches around the truck. We both checked the truck and signaled some scratches and bumps on the body around the truck box. Ms. Crawford never offered us to open the truck box for it to check the inside. The funny thing is that when we were loading our furniture, I noticed the opening on the corner of the truck but didn't think anything about it.Upon returning to the store, my brother-in-law pulled into the store to park the truck, Ms. Crawford came quickly out of the store and said: “You are going to pay for the damage on the truck.” Her second remark was “as soon as you pulled up, I noticed the damage on the top corner.” My question is? How did she know the truck was damaged if she had not yet inspected it? All I can say is that this is a very organized scam and an easy way for this lady to make extra money.We both were astounded and upheld our innocence as we told her that the damage was previously there. Ms. Crawford said, “I am who gave you the truck and I know since I inspect it.”We were both in a hurry as my brother-in-law is a Pastor so he needed to head to church. As we try to reason with Ms. Crawford that the damage was previously there she totally ignores us and continued accusing us that we had caused the damage.When I mentioned that I had purchase the insurance Ms. Crawford stated: “the insurance only covers the body of the truck not the top or the roof.” Ms. Crawford was perfectly aware of how she was going to get us to pay for the damage. Even though I paid for the insurance, Ms. Crawford still charged me for the damage.This situation is unfair as Ms. Crawford premeditated who her next innocent victim would be; unfortunately, in this case, Sandra Carpio, paid the price of her easy money making scam.I had previously rented trucks from this facility but believe me, I will never use UHaul services again as this experience has left a sower taste in my mouth.I will file a consumer report, tell my family and friends and write yelp reviews about this matter. I am glad it happens to me as I will not keep quiet about this situation.
U-Haul Moving & Storage of Lynwood
11716 Long Beach Blvd, Lynwood, CA 90262, United States
We visit this place because we were interested in renting a trailer the trailer we were going to rent had problems with the signals they wouldnt turn on and the service man that was helping us was back and forth with us in between other customers that he was also helping so it took him about an hour before he realize theres nothing he can do to fix the trailer signals and said we couldnt rent the trailer after all in the end my battery went dead from us turning off and on the signals to my car I asked if they could help me they wouldnt help us with my battery we waited till we found someone that would help us charge the battery to my car I felt that U-Haul rental should have helped us it was their trailer lights that werent working the signal lights instead we waited 2 1/2 hours for someone to help us because U-Haul rentals refused to give us a hand having the facility of charging my they refused to give us any assistance as a single parent I wish they could have helped me and Im very disappointed how their customer service is very poor I wouldnt recommend anyone to do business with this place to one and their customer service is not very friendly or willing to help in any way
U-Haul at Cherry Ave
4045 Cherry Ave, Long Beach, CA 90807, United States
Worst service ever, dont ever use self serve rental at this location, I reserved the truck in advance to pick up at 7 am, they told me that the store doesnt open until 9 am but I can use the self serve option, I arrived around 7:15 am and start doing the process tru my mobile phone, I did all the process and the app gave me a code to put it in a lock and open a lock box and get the truck key from inside, everything was going perfect until I open the lock box and the key wasnt inside, I immediately called Uhaul costumer service and explained the situation the lady gave me another reservation with different truck and I did all the process again on my phone and the app gave me another code for a different lock box and I open the lock box and again it wasnt any truck key inside.I had an appointment to pick something at 8:30 and I missed my appointment, at the end I spent almost 1 hour and half at this location and didnt got any truck.Special remarks: an employee arrived at the location around 8:20 am and my friend ask him if he could helps us but he was really mean and told him that he cant do anything about it because the store wasnt open yet, I do understand that the store wasnt open yet but at least he could be more polite and not have a very bad attitude.
U-Haul Moving & Storage of North Long Beach
5880 Paramount Blvd, Long Beach, CA 90805, United States
This lady here finally used this amazing service and I'd like to share my experiences with all you lovely people who see my stuff and follow my suggestions. For the first time this 52 year old required assistance for her moving and came across the exceptional customer service given to me by Sales & Support from Corp. Reservations office. On 7/30/23 I left my call back # for U-Haul to return my call and this happened…Kevin AKA “Ali” was the Angel sent agent that heard me out during my call. I explained it was my very first time using U-haul and briefly explained my health condition to Kevin…he assured that he would assist in all that was possible to making this the best decision ever on using their services. I was asked a few personal questions about the size of my moving needs and from their all went super well and easygoing! A truck rental for 24hrs the pick location closest to me, the additional items needed for my moving of certain items and most importantly the needed help of movers from a 3rd party that U-haul and the estimated hours based on what I had and from where to where were the items being hauled to, Kevin the estimated time was on point 3 hours was all it took. This is used to make the loading and unloading as simple as can be to their customers! Download of an app. on to my cell phone and all my information would be their for future references. Easy drop of if truck and also easy payment process to the movers all sent to my phone. Literally Kevin made sure all that I required was available to me and or my family assisting me with no problem what so ever. It really took just a few minutes to do and all over the cell, just needing to pick up the truck and from their everything else would be fine and ready. I appreciate people like Kevin and applaud his services because when a man helps out a lady not knowing her personally but hearing her out and doing everything to assure that what is needed is given and that she can rest assured that all will be fine for me…that's gold! Thank you again Kevin, muchas muchas Gracias keep up the amazing work you do for your customers and bravo! picked up my rental at Paramount location and there my experience was red carpet service given to me by Andrea who made sure the truck rental was the correct size based on the items that needed to be hauled by the movers. I decided to make an upgrade and I can thank Andrea for that great call because the perfect size vehicle was provided for everything to be taken in & out in just 1 move! Andrea brought the vehicle out and made sure all the equipment rentals I requested with Kevin were in the truck and explained again the payment and drop off of the vehicle and the app. information if I needed more time too all in the app, available to me by a touch of a few buttons. My personal stuff was already on file from Kevin handling that over the phone at local office screen shots of Driver's license & payment information were confirmed. Thank you Andrea for your help and outstanding customer service! Robert the Manager came over to remind me that when payment to the movers was ready provided the # sent to me via text to my phone that was their code to receive the payment and to make sure that it was given until the service was done not before also the amount of gas in vehicle and what needed to be returned when dropping of truck. I was sent a text like an hour or less after leaving confirming my needed of start time for the moving. Movers arrived before scheduled time and my family could help with packing and directing while they moved and got everything hauled away and this made it super easier for everyone, drop off hauling was completed payment to movers ✅?drop off my rental handled by Adriana and Robert Manager at local branch with ease too and extremely helpful and professional! Highly Recommended Yes! ✅Spanish assistance available for booking over phone & extremely helpful and caring professionals would I use this again? Yes, anything to make it easier for me or my loved ones Yes! Affordable prices✅Gracias, I will use this again?
Top other services in Long Beach:
US Storage Centers
6655 Atlantic Ave, Long Beach, CA 90805, United States
My girlfriend has had a storage space for over four years and they loved her because she would forget to pay that bill at least twice a year. Then she would get charged late fee,s Then she would not pay for next month and before you know it? She owed a $1,000.00 bucks. But she always paid. Then, last month she called to let them know she would be in tomorrow to settle up. How much? $1000.00 bucks! Okay she told them she would be in tomorrow. The next day she calls in to make sure someone will be in the office and the worker tells her no need to come in your storage unit was sold at auction last weekend.Come to find out. They work with a company that buys storages in lots. As in, they buy 10 units at a time. Then they go threw them over the month period. So fortunately they had not got to hers yet and she was able to buy hers back for the $1,000.00 bucks. So I cant say anything bad about them. They made good ! When it was both parties fault. But to me, in my opinion. From a book I read called: How not to become a millionaire! Chapter 1, Storages... 87% of Americans have storages and essentially your walking over to the trash can and throwing that money in the trash.. The rule is! If you havent used it in six months ? Guess what? Your never going to! At some point, the value of the property in the storage becomes severely less then the amount that you have paid into the storage. This cross over point is the point of retardation. Truth ! But nobody hears me though? Reality... Happy storage days..In Conclusion,I had to edit my review and give a five star review after discussing the situation with my fiancee and getting a response from management. It appears management had taken appropriate action to resolve the matter in returning all of the storage contents. It was never opened or auctioned.This tells me this is nothing short of professional management.You have my approval to proceed with doing business with this companyRespectfully SubmittedLouis A Archuleta
Cheryl Estep - State Farm Insurance Agent
2750 N Bellflower Blvd #208, Long Beach, CA 90815, United States
UPDATE: As it turns out, I was misled about what this policy actually covered, and have received little to no communication from Chase or other members of the office when I've tried to ask questions or get status updates on my payments and my claims.After originally signing me up, Chase had asked that I write a positive review of him on Google, and I did but regret doing so. What's written below is that original review.——I'm pretty new to the world of insurance, and I'm very glad I picked State Farm since everyone I've talked to has been very friendly, knowledgeable, and helpful. I recently had a delightful interaction with the representative named Chase, who informed me about a new policy I could enroll into. I usually just hang up any calls that try to sell me things but Chase's customer service was excellent and kept me listening while he explained how it worked and answered my many questions about it. He was professional but still sounded honest and not like he was just reading from a script. I don't write many reviews but Chase and this place as a whole has repeatedly gone above and beyond for me which I really appreciate.
Cherry-Carson RV & Self Storage
4160 Cherry Ave, Long Beach, CA 90807, United States
When we first visited CHERRY AND CARSON RV to evaluate it as a possible location in which to store our new RV, we were struck right away by four positives: Anthonys professional and personal demeanor; the cleanliness, organization, care and maintenance of the facility; the high security system in place; and, the close location to our home. Since then, we selecting CHERRY AND CARSON RV as our storage location for our new RV, my wife and I have learned much from the rest of the staff, including Steve, Patrick and Danny. In all cases, the four staff members have addressed our concerns and have worked continually to show appreciation to us as clients. They represent well the owners and management of CHERRY AND CARSON RV to the public, especially to that sector of RV and boat owners who are always on the lookout for high calibre storage areas for their motor investments.
Enterprise Commercial Trucks
3366 Cherry Ave, Long Beach, CA 90807, United States
I rate this Enterprise #1 in price, customer service, cleanliness of vehicles, and overall positive experience. Ive rented a truck to tow my trailer forbusiness twice now and Ive had one of the best customer experiences ever both times! I reserved the truck online the day prior to pickup. Its free to reserve and you dont need to enter your credit cardinformation. The price was the lowest I found. Others dont compare and most companies dont offer so many rental vehicle options.I received a phone call from the Enterprise rep a couple of hours prior to pickup time to confirm booking. When I arrived I was greeted by a young lady at front desk who was so friendly! The check in process was simple and fast. I was in and out in 15min. The vehicle was immaculate. I left my vehicle in their secured lot overnight without issue. Drop off was just as quick and easy as the check in process. The manager, Alejandro is very professional and kind! I can see why the team there is so friendly and chill because they have a great leader.I will always choose Enterprise for my business rental needs. Thank you to the entire team for making my challenging days better with your kindness.
Studebaker Self Storage
698 N Studebaker Rd, Long Beach, CA 90803, United States
My husband and I were so lucky to find Studebaker Self Storage! We had been planning as usual on leaving our trailer at Leisure World during a visit to my mom's. Surprisingly, Leisure World changed their rules and we had to find a place to store our trailer for our visit. Studebaker Self Storage is within 3 miles of Leisure World, easy to get to and a quick jump on the freeway back to Leisure World. Their prices are very reasonable and Marc is a great customer service person! Friendly, professional, and knowledgeable! We will rent a space here again on our next visit.
Bayshore Playground
5415 E Ocean Blvd, Long Beach, CA 90803, United States
Whats really nice about this place is that its at the end of Bay Shore Avenue, which runs along the salt water canal in Belmont Shores, so you can go to the ? beach where theres ample safe ? swimming separating the boating lanes with roped buoys, and be at a public park all at the same time!This place is also directly across the street from a proper white sand beach with plenty off parking and even a concrete bike path.Its also just a block or so from all myriad of shops and eateries, and its well serviced by looking beach ? bus lines which arrive every few minutes.